Great service and sales team. Comfortable waiting area too!

I bought my Honda Accord from the Superstore in Chattanooga in 2009. I have taken it to the Superstore for general maintenance ever since. They treat you with respect and they listen to you. I have NO complaints and am totally happy with the work they do and the employees. They make me feel like a rock star. These are the only people I will take my car to. Thank you Economy Honda Superstore!

Everyone was very helpful and corrected the problem with my car.

The service techs always go above and beyond to make my experience a pleasant one.

They were very nice an had every thing i was looking for

Courteous and efficient!!!!

Excellent service!

Scheduled oil change/tire rotation. It was finished in a timely matter. Luis is very friendly and professional!

Verified satisfied with the service

Went into service department at Economy Honda to purchase a battery for my van. After being greeted by service representative,I told him what I needed,he got my battery and checked it and told me it was bad. I purchased another battery. A couple of days later I received a telephone call from representative informing me that I was overcharged for battery and they needed to refund me the overcharge difference.

Very friendly and fast service

Our experience were flawless. We went in with the intention of trading even and found out that there was an accident on Carfax. They worked with us and we were able to get out with little moneypaid out of pocket. We always do business with economy Honda. They are the best!

I've been going to this dealership for about 3 years now. They have always been reliable and friendly! I wouldn't go anywhere else in Chattanooga to have my Honda worked on.

Excellent customer service. My service representative, Addison, was courteous, professional, and very attentive. Economy Honda has a top-notch service department.

Good customer service and car is always serviced efficiently and in a timely manner.

very nice staff went to parts in and out quickly thanks

We were having trouble with car not starting and felt it was the battery even though it was only a little over a year old. We did not purchase from Honda but they checked everything out as Discount Tires had told us it was an electrical problem. The battery was the problem and they gave us documentation to take back to Discount Tires. We have a new battery at no cost! Thank you Honda

very nice staff in parts in and out quickly thanks

Excellent service experience. Retchie was very helpful, explained everything in detail

Very attentive, very friendly.

Eddy in the service department was very helpful and I greatly appreciate his professional and courteous attitude. The best salesman I have ever worked with is Trey Watson at Economy Honda. Trey assisted us with 3 of our purchases at Economy Honda; all within a year. He is super to work with and very helpful, even after the sale.

Their work is always done right. Labor rate seems high to me, but I realize they have a big overhead.

Best place to buy a truck !

Great place to buy a truck

Had been looking for a new car for months. Initially look at several SUV's, but then switched to Honda, after I reviewed brands over the internet for weeks. Spent a lot of days looking at inventories for all dealers in our surrounding area. We found the exact car we were looking for, interior and exterior at Economy Honda Chattanooga TN. First thing I chatted with internet manager and she sent the information about the car we wanted. In comparing their price to the 'published' invoice price of my desired vehicle, it was obvious, they were offering a great price and with other dealerships and Models compared to prices. We negotiated our trade 2011 BMW 335i which took no more than 10 minutes, we were very satisfied with the agreement..Our finance guy got the final documents with no issues. Our salesman was Eric Robinson he stayed with us until we walked in the dealership, until we drove off the lot. He sit down with my wife showed her all the features before we got on the road, so if you look at Economy Honda ask for Eric Robinson he was great! But the entire staff was very professional. As we were waiting on paper work my wife was looking around found some accessories she would like to add to vehicle and the Accessory Sales Manager John Carlisle helped her out, as he related to my wife what his wife liked added to their car. So if you have a Honda and want to add that extra touch with accessories, you can't go wrong. I see why the are call the superstore!

Service Dept is the very best part of Economy Honda!

Outstanding, they were helpful and did a great job...They are always nice and I would recommend them to anyone.

Very pleased with my recent purchase of a 2018 Honda HR-V EX. The Sales, Financing and Vehicle Service personnel are first rate!

Had a lot done yesterday, new tires, 100k mile checkup, and was out in the time promised. Good job.

Bought a car here, very professional and friendly. Financial services, Stacy, was a pleasure to work with.

Retchie got me in and out with time to spare. Website said $39 for oil change, bill was $57. Asked about it and Retchie immediately adjusted it. Very pleased with their service.

Friendly and helpful staff!

David at Economy Honda did an excellent job of getting our car back on the road. He communicate progress of repair and was patient answering my questions.

I love bringing my Honda here. Great customer service, quality work, and great facility. Originally took it to Pye of Dalton and was sorely disappointed- DON’T TRUST YOUR CAR TO THEM UNLESS YOU BOUGHT IT THERE. They will tell you straight up that it’s their policy to only give good service to the people who bought their car from them. I will drive the 45 minutes to come to Chattanooga. It’s worth it!

My oil change and tire rotation was quick and easy. Addison was so friendly and warm and took care of any concerns I had. I will be returning!

Called with a question about what might be wrong with my car. They said it was most likely an issue with the battery. They asked about the mileage of the vehicle and informed me that below 36,000 was still under warranty. It was close at that point and had they not asked I would have gone over before taking it to them. They replaced the battery and the warranty covered it. Very helpful staff!!

Great friendly service, nice waiting room and was able to get me in and out quickly.

Service was quick and expertly completed, thank you!!

Stephen Howard was excellent as usual. Diagnostic was completed In a reasonable time while I waited; parts ordered and repairs completed as promised the next day.

Great friendly staff and always looking out for my car and needs. Well always buy my future auto mobiles from Economy Honda.

Immediately upon arrival for my scheduled appointment, I was met by Addison Webb - Service Advisor ( NO RELATION PERIOD). I was there for an oil change since the indicator light was at 15%. Addison determined that I needed my tires rotated and alignment. At 75yrs old, I have no clue that the car needs so I was open to his suggestion. During the service, it was determined that the battery from the factory had dead cells. The battery was replaced under warranty. I am in good hands with Economy service department.

Best experience with buying a new vehicle

Fast friendly service

Everything was great except there was no notary working that Saturday. I had to make another trip to the Dealership to get something notarized. I was told there are 3 or 4 notaries employed; however, none work on Saturday! This is the one area improvement can and should be made. The salesmen and the finance department are terrific!

We have had all our Hondas serviced at this location for many years. They staff has always been friendly, knowledgeable and provided excellent service. I love that many of the service staff have been here for as long as we have been using this location. It is great to see a familiar face when bringing a car in for service. I feel confident in the service and any repairs they have done. We have purchased 2 used cars and 3 new cars from this location and the purchase process has also been a great experience.

The Customer Service Rep, Edward, took care of the problem that I had with my Accord which I had towed into the lot at Economy Honda the night of 12/1/16 due to a dead battery. He handled my problems in outstanding manner as always since purchasing my car in July 2013. All my dealings with the Service Department have all been OUTSTANDING. would never take my Accord to any other company for any service needed for my auto!!!

One of the best experiences I have had in buying a new car. The Honda Pilot is a winner!

sales great (Sal) service excelent

Great service. Very friendly. Treated like one of the family.

Excellent service when dealing with unexpected, and quite involved warranty work on our van.

The service department is attentive and I have not had any issues with their work so far. The only negative feedback I have is that their pricing should be more competitive and their wait times so far have been quite long.

They had just what I was looking for at a good price.

Thanks to the awesome service department for helping us! Our brand new Honda Odyssey with 1018 miles on it had to be towed to them on our trip from Indiana to Florida. We informed them that we had broken down near Florence KY and were told we had bad gas and sent on our way. Steve and his crew said they would get to the bottom of the problem. The shuttle driver took us to a local hotel because the issue was going to take at least overnight to fix. After much going back and forth with Honda and putting in a new part, finally it was discovered we had a bad computer. Steve and his awesome crew were finally able to get us back on the road. We made it to Florida without any further problems. Thanks to all of you for helping out and getting us up and running!

I recently went back to Economy Honda for my second oil change. Once again, Luis exceeded my expectations and my wait time was minimal. He went over the procedures completed on my car and ensured that I understood them. Luis also informed me of the many other services Economy Honda offers for future needs. I will always count on Economy Honda to service my car in a professional manner and give me peace of mind, knowing my car is in good hands. I highly recommend Economy Honda’s hardworking service department! Thank you, Luis!

I am one proud customer. I recently purchased a brand new 2018 Honda Accord from the economy Honda superstore in Chattanooga. I was helped by Chris Hardaway, who was amazing and helped me get into the car of my dreams. He was thorough and personable, which made my process smooth. All of the other staff were nice and helpful. I would recommend this dealer to anyone in the search for a nice, affordable, and safe vehicle.

Customer services is excellent.

They sneak expensive extras in on your contract without telling you. Never went over the contract and pretend to get you great deals. Would not recommend buying here Economy Honda reached out to me and apologized for my experience with them. They are working to make things right and I’m pleased with the way they are handling my concerns. They want to make their customers happy and that’s important to me. I would now definitely recommend Economy Honda to anyone!

Excellent service -- kind, friendly people -- fast and efficient -- fair charges -- knowledgeable personnel -- all-around quality care.

We had a great experience at Economy Honda. Britney is an amazing sales rep & customer advocate! We drove 3 hours to get there because we knew we’d get the best price & a great selection. I purchased a 2016 CRV. Excellent value. Excellent service. Worth the trip!

Always professional, polite, and courteous. Glad I went with Honda

I am from Alabama and my Honda broke down in Chattanooga. I had my Honda towed to Economy Honda and they made my car's maintenance a priority so I could return home safely. I was made to feel safe and comfortable in a state and city that I was not familiar with. Special thanks to David who oversaw my repairs. Thanks again! Dessie

Great place to buy a car!

Very friendly and efficient service. They actually beat the time they said it would take to complete the work. They are always great. Highly recommend!

Great job always

Knowledgable, friendly, and fast service!

Great people, great waiting room with water and snacks while you wait. Good work.

New Key fob needed for 12 yr old Pilot.

Super friendly staff. Have always had positive experiences here

Great shopping experience. No pressure to buy they let you decide what you want and they show you the bottom line. Sal is a terrific Sales Agent, he knows the car industry and can find you what you are looking for. He makes the buying experience pleasant and easy. Have purchased may Honda's and have always been treated with respect. Look forward to future purchases.

Good experience. Stump was awesome and no one was pressuring me.

Always fast and very friendly staff.

The staff was very knowledgeable and professional. The wait time was shorter than I had expected.

Very professional. Always gives prompt service.

Fast & efficient service. They always have been professional.

Thank you Stephen for seeing about my oil change, tire rotation, and expected brake pad replacement. Also, the very recent recall for replacement of the passenger airbag was handled so efficiently that it was not a problem at all. I love how everyone in the service department is courteous and thorough in explaining details about my car, and seeing about any needs while I wait. Again, thank you Stephen for being so professional, and for expeditiously handling the service of my Honda Pilot. It is always a pleasure to visit Economy Honda’s service department.

Great experience again! This is the second car I bought from them and Harold Blackstock was awesome! He's the reason I went back. Everything was smooth and easy, thank you!

My family and I just recently relocated from Maryland to Tennessee.Since I purchased my Honda Accord, I’ve only taken it to the dealership’s service center and my expectations were pretty high. My initial greeting from Eddie, my service representative, was inviting and appreciative. I arrived first thing (7 AM), he was eagerly ready to answer any questions that I had and located my appointment online quickly. The waiting area was clean and spacious. I appreciated the accommodations like coffee, light snacks, shuttle station and the device charging station. I greatly appreciated the charging station because if I needed to do some work I would be able to charge my laptop, phone, etc. I was impressed with the speed of service that entailed a transmission flush, oil change, tire rotation as well as wheel alignment. Prices for the services were reasonable. I left feeling good about my first experience at Economy Honda, I will be returning for future services and care of my Honda Accord.

I had a recall on my Honda ridgeline, Economy Honda had me back on the road in no time! Service was friendly and professional

My family and I just recently relocated from Maryland to Tennessee.Since I purchased my Honda Accord, I’ve only taken it to the dealership’s service center and my expectations were pretty high. My initial greeting from Eddie, my service representative, was inviting and appreciative. I arrived first thing (7 AM), he was eagerly ready to answer any questions that I had and located my appointment online quickly. The waiting area was clean and spacious. I appreciated the accommodations like coffee, light snacks, shuttle station and the device charging station. I greatly appreciated the charging station because if I needed to do some work I would be able to charge my laptop, phone, etc. I was impressed with the speed of service that entailed a transmission flush, oil change, tire rotation as well as wheel alignment. Prices for the services were reasonable. I left feeling good about my first experience at Economy Honda, I will be returning for future services and care of my Honda Accord.

I always take my Honda minivan to be serviced at Economy Superstore in Chattanooga. I have never had a bad experience in the 16 years they have serviced my Hondas. This week, for example, the service rep (sorry, can't remember his name) was so courteous. He went to get me a pack of crackers, a bottled water, and a candy bar. I am disabled and he helped me with everything I needed. This is the way Honda treats ALL their customers! My Honda always operates smoothly thanks to the well-built vehicles plus great, dependable service. THANKS, HONDA! Mrs. Larimer

My sales person was Kyle Cheatham and he was AWESOME! Great service and patient with me through my decision process.

As always I was greeted in the service department within two minutes. My service representative did a walk around and checked the car over. I then proceeded to the comfortable waiting room and relaxed. I had a snack and the car was done before I knew it. I won't go anywhere else!

When I rolled up to the dealership, Sal was the first person who started talking to us before we even got out of the car. My dad and I were looking to buy me a new car after I got in an accident a couple months ago. We started getting along with Sal immediately because we're from Massachusetts and he’s from New York. He was very friendly, knowledgeable, and accommodating. We told him the whole story behind my accident and how I needed a new car for work, and he helped us out immensely. He kept a positive demeanor even though we were there for about 6 hours, always saying, “we’ll make this work” when we kept hitting speed bumps. Overall the personnel were all very helpful and friendly and that made it much easier for me as this was my first time buying from a dealership. I would definitely buy from them again.

Denny, Luis, Eddie and Jennifer make a great team in the Economy Honda service department.They always do a great job. They greet you with a smile , are very knowledgable and explain everything clearly.

Service was done in a timely manner. Will continue to go to Honda Economy in Chattanooga.

Just bought a car and Trey was our salesman, he was really great. Not pushy, didn't call 8 times.. it was nice. Test drove a car and came back a couple days later to buy it. HOWEVER, the finance guys.. lol. They were so friendly until they tried getting us to buy all this extra stuff and we said no. His tone changed instantly. My husband and I both noticed it. So that was whatever. But Trey was great and we love our car 👌

Had an awesome experience with Economy Honda in Chattanooga. Taylor (in sales), Juan Wright (sales manager), Trent Rhodes (in sales) and David (in finance) provided me great support and were not just pushing to sell. They provide great customer experience. Thank you!

Great friendly staff!

Harold blackstock is a Awesome salesmen. Didn’t push or force me to buy. Helped me through the process and was easy to work with.

Worked with Trey last week on test driving, came back and bought it over the weekend. He wasn't pushy, knew we were looking at other cars as well and didn't try pushing us into this car. Enjoyed working with him. The guys in the finance department were really friendly and helpful.. until you turn down the extra 3k in add ones they try selling you on. Their demeanor changes quickly into being short, no more smiles and just not super friendly anymore. My husband and I both noticed that and it was off-putting and we didn't feel as "welcome" anymore. It's whatever though, we walked out with a nice car and good experience with our salesman.

I was greeted in a professional manner.

This was our second purchase. Both went very smoothly. Both CR-Vs

Extra thanks to Katy & Harold for making my car buying process smooth & painless!

My husband and I take our three Honda vehicles ONLY to Economy Honda because of the professionalism of the entire service team. They are all excellent service advisors but there is one who stands out - Retchie Lopez. We had dealt with him the last ten years. Every single time he takes our cars in, he advises us with the utmost expertise and knowledge. He goes above and beyond what is expected of him. Though I deal with him more than my husband does, just one phone call when I cannot make it, he takes care of my husband just as if I were there. That tells you he takes good care of everyone he comes in contact with. When I asked him to check our Accord because my college son was taking it to Ohio, he had that car checked like a fine-tooth comb. Because we trust him and his judgement, we let the team do what needed to be done - no second guessing. When one other service advisor said she did what she said she did and it wasn't done, I took it back and let Retchie fix it. When I'm having difficulty with one of our cars, my colleagues would recommend other shops that work on cars, I always say NO, I know someone who will take care of the problem. Just yesterday, our son called and the Civic battery died and the car would not start. My husband jump started it and Retchie had the car going in no time. Economy Honda should be proud to have Retchie Lopez in their team whose workmanship is impeccable and as a person, he is honest and humble. 4/15/17 I take our three Honda vehicles fairly regularly not only for routine maintenance but for other issues as well. Every time I go to Economy Honda I always request for Retchie Lopez. He's the best! Most of all, he's very trustworthy. Trust is something you build up for years. Indeed, Retchie has earned my utmost respect. He's very knowledgeable, polite and respectful. He acts very professionally. He takes good care of our vehicles like they are his own. I've seen him work under pressure and he treats each and every customer like they are the most important people in the world. I highly recommend Retchie and Economy Honda to everyone needing expert automotive service. Thanks, Retchie Thank you, Retchie!

Very nice

Good

a great bunch of to work with. 2nd vehicle purchased from Sal.

Quick and easy experience there, good service.

Very good. Was pleased with service advisor and lengthy of time at dealership.

I just bought a new Accord from Economy Honda and had an excellent experience. Most of the 'dealing' was via texting, which was quite convenient. Katy Barber in the internet sales department was the one who made the deal work for me. She was very responsive in her messaging and delivered on her promises. She passed me onto Trey, a salesperson, who was very polite, professional and thorough. He did everything he said he would, and had the vehicle ready for me when I got to the dealership. Stacy was the finance manager and he was very knowledgeable and helpful and fair. Lastly, the Sales manager, whose name I forgot, was efficient, helping expedite the process for me. Overall, I highly recommend Economy Honda. They had the best deal and did not change anything in the end. Thanks..

Simple and easy maintenance schedule, cordial professionals and good service.

I was fortunate to have as my Service Advisor, a young man named Luis Martinez. He welcomed me promptly and reviewed with me the things I had requested for service via the Website. He inquired about possible other things to consider which I'd not thought of and explained why I might want to include them. In conversation with Mr. Martinez I learned that he had been a service tech therefor he was very knowledge about repair items . . .I appreciated that. I will be requesting Mr. Martinez for all future appointments. Thank you Luis.

I had a great experience. I brought my car in to be serviced for a vacation trip that I was taking. I asked them to check everything to make sure that I would experience a smooth ride to Miami. They met all my expectations.

Service department was very courteous, quick and everything checked out great!

Great service!

Use on-line scheduling to make short-notice same-day appointment for needed service. Was able to get that plus some recall work done while there all in the same short visit, saving me a trip back. Great waiting area with a bank of phone chargers!

Very good customer service. Service Advisor very professional and courteous. Service finished on time.

Luis seemed really concerned about me and my Honda. He made me feel welcome.

I had a recall on my husband's Honda CRV 2010. One of the airbags had to be replaced. I was able to walk in with out an appointment and get it done for free. The staff were friendly and courteous.

Luis seemed really concerned about me and my Honda. He made me feel welcome.

Economy Honda is first rate! I checked in with Eddie, and I was on my way in a matter of minutes. I was told it would take a few hours to repair my Fit, and low and behold I was called back to get my car in 2 hours! Nice!!!

Excellent and responsive service. I did have a issue with mechanics oil in my vehicle's interior in a couple of places but the service tech promptly took the vehicle over to the cleanup show to have it taken care of.

Very professional and direct. Able to match the best prices I was able to obtain online from dealers in a 150 mile radius.

Service is wonderful. This is my 3rd Honda.

As always my service at Economy Honda was excellent!!! Always polite and fast work. The guy who checked me in was extra nice and knew what he was doing. His name is Retchie Lopez. Seriously could not ask for better service. Thank u.

Excellent service! Luis went above and beyond to answer all questions about my new vehicle and make suggestions for solutions!

Pricing is highly competitive and service was extremely quick the only time i required it.

I am very pleased with the customer service I received at Economy Honda. Everyone was so nice and seem to care a great deal. I have been coming to you for almost 3 years now. I do drive a good distance to have my Honda serviced. I want to continue using you as long as I can get there. Again thanks so much for all you did.

Always quick and efficient! Service adviser was more than helpful and checked the whole car to make sure that we would have no problems. We have always bought our Honda's at Economy Honda after extensive research for the right Honda at the right price.

Service personal very friendly and attentive. Very helpful.

I ran into a couple issues with my purchase, but Allan in finance resolved my issues right away. He was very accommodating and I was very pleased with the end result. If you purchase a car and need help, he is the person to go to!

our crv would not start in Jasper tenn. it was towed to Economy Honda Superstore and they had us on way in less than an hour. great job and thanks again.

Stephen Howard was our service adviser yesterday at Economy Honda in Chattanooga, TN. Quick and thorough job at a fair price.

All excellent. Thank you Addy! In & out efficient friendly, timely fashion. Great service visit.

Friendly, fast, and complete service. Made getting an oil change with a toddler easy .Will be returning in the future for all service needed with my Honda Pilot .

We received excellent customer service, it was the most pleasant car shopping experience I ever had.

Economy Honda service is always "The Best" special Richie Lopez, he'll take care of you from the start to the end. That's what customer service is all about.

Excellent service. The sales and service departments are excellent.

Excellent service, good customer relations, good location

Was greeted in a friendly way. The same was true with the checkout experience.

Great Experience! My wife bought a new 2018 Honda CR-V from salesman Brett Jackson. He was friendly, knowledgeable and a pleasant surprise! He throughly explained all the new tech features too ! He followed up with her after delivery to ensure complete satisfaction. Highly recommended!

This was the easiest dealership experience I’ve had. I got a great deal on my car and was not pressured. Everyone throughout the process was nice and helpful.

Great service. Very fast, efficient and friendly.

Love my Insight! It is very comfortable, quiet, great gas mileage. The navigation is easy to use and it is a plus to connect it to all my apps. In addition, voice texts and other hands free features are wonderful! D

Elizabeth was very good at orchestrating my Repair using a 3rd party warranty company. She is an asset to Economy Honda.

Sales, accountability, service, and the car was made very sound

Excellent customer service, great communication about concern and needs. Thank again.

Great job and quick to identify the problem with my PILOT. They kept me informed of how the repair was going and how much everything would cost.

We just purchased a new 2018 Honda Accord EXL 2.0T from Economy Honda Superstore. This Accord is fantastic, we can't believe the comfort and driving experience of this car. The 2.0 T is very strong and fast, we now have a Family Sports Car. What makes this purchase even better is we got a great deal, Ann and I were treated like royalty by the entire staff at Economy Honda Superstore. Our salesman Robby Hedrick, the sales manager, Business Manager Stacy Vanpelt, and the entire staff made this experience very efficient and enjoyable. Thanks Economy Honda Superstore from an "Older Couple" who feel "Young" driving our new Honda Accord 2.0T

We bought our Civic at Economy Honda of Chattanooga because we wanted local service. When Sal, our sales rep, went out of his way to make our visit, then our purchase a friendly, dignified event, we knew we had picked the correct dealership to use. Sal knew the car well, walked us through all the bells and whistles, and whew! there are a lot of them. The entire experience was easy and better than expected.

very nice and polite, service was faster than I expected

I was treated like I was the only customer. Everyone is always nice, polite, and eager to please. I will always go to them if I need anything. The ONLY problem I had was "The View " was on the tv. Just saying. Love your place. Thanks again for everything.

The service department employees are knowledgeable and friendly. They have always been very thorough in servicing my Civic.

My salesman was Chris Hardaway. He was absolutely the best salesperson I have ever dealt with. He was polite and very straightforward. Honestly answered all my questions,and would go find the answer if he didn't know. This is the first car I have purchased on my own, and Chris made the process very easy for me. I HIGHLY recommend you use him as your salesperson. My daughter is over the moon! Thanks Chris!

Brought our odyssey in with transmission issue with hill climbing. Pleasantly surprised to find out it was warranty issue. Economy performed the work and had my vehicle back to me and running great within a couple of hours.

Servive was quick & effective. Very expensive repair.

I have had 3 Hondas prior to going to Economy Honda in Chattanooga. Shopped around Knoxville and decided to check out Economy Honda so drove there over Labor Day weekend. Everyone there, especially Chris and Mary were wonderful, friendly, and helpful. Finance was a little confusing. I think I was charged more for extended coverage that I was told but everything else was great! I love my new Honda Civic!

Service Department always does a great job.

Even 15min late for my appointment for an oil change, the welcomed me with no debate. They were slammed as it was the Tuesday after Labor Day. They still had us in and out in right under an hour! 👍🏻👍🏻

very nice and polite service was faster than I had expected thanks for the good work

The customer service was fantastic! I would recommend them to anyone.

I have purchased only Honda vehicles since 1992 and all of my purchases were through Economy Honda. My purchase experience this time was just like every other time...superb. My salesman, Sal, was very friendly and helpful, but no pressure to buy. Overall, just a great purchase experience with a great dealer. I should also add that there Service Department is outstanding as well.

I bought a 2011 Dodge Ram 1500 truck and my sales person Harold Blackstock was very helpful and kind. I recommend him as your sales guy if u ever go to Economy Honda in Chattanooga.

The staff was efficient and courteous when assisting me with maintenance on my Honda!!! Great service with a friendly smile!

I was very pleased with how quickly they serviced my vehicle. Especially since it was the day after a holiday and they were crazy busy. However, I wasn't pleased that they charged me for cleaning debris out of my brakes without advising me off the charge. The vehicle was under warranty and they were to investigate a noise I heard while backing up the vehicle. How does one go about getting debris in the brakes of a vehicle that is rarely driven? I assumed it was a warranty issue with poorly designed braking system. Didn't feel I should have been charged for that issue.

General oil change, tire rotation, alignment...things went well, no complaints.

Addison and Brandon went the extra mile to get our vehicle ready for the holiday weekend.

I usually get my car serviced exclusively at Honda, I’ve always been satisfied with their services.

This was my first oil change for my 2018 Honda Accord. The rep was very pleasant. Explained all different points that were checked on my vehicle. He was easy to understand and explained everything very well. He walked me out to my car which was great. I hate being handed my keys to have to search for my car. Was very happy he did that. I have been using Honda service for a very long time and I am very pleased with there service Reps and the service they offer. They keep my Honda's running well and for a very long time. Thank you Honda!

Retchie was very helpful and made sure my car was checked out thoroughly. The service department has always been courteous and helpful during any time I have had service done on my 2000 CRV. I only have any service done by Econo.y Honda.

Job well done, as usual.

I always deal with service writer, Steve Howard. He does an amazing job! Ken Whiteside is my mechanic and he is also great!

Fast, efficient, thorough, and trustworthy is the best way I know to describe the excellent service department. Every concern is addressed, repaired, or estimated for future repair. Steve Howard is by far the leader of providing exceptional customer service to all of his clients and I couldn't be happier to have him and the staff of Economy Honda handling all my automotive needs!!!!!!😉👏👏👏

So glad that I bought my Honda and that Economy Honda has taken care of me for the last 10 years. Always have great service and friendly service people!

My service experience was great. The service department is fast, courteous, and does a wonderful job!

Best place to bay new car!

Very good service. Excellent service, as always. Love Economy Honda.

Great service. Great service writer, Tyler!

Best buy we have ever made. Love our Odyssey and the service that we receive at Honda of Chattanooga.

It was pleasant. The dealership waiting area was clean and organized with comfortable chairs.

I love their service department! I don't feel like they are out to sell me services I don't need. They are helpful and I love when they run my car through the wash after working on my car!

Very efficient service. Scheduled online, quick sign in, convenient and well equipped waiting area and took the time anticipated at a good price. No surprises, no complaints.

As usual great experience at economy honda Quick service

Friendly without pushiness, knowledgeable without arrogance, and importantly, representation of a quality product, sums our experience with Chattanooga’s Economy Honda. We came to Economy Honda with minds pretty well made up to purchase a comparable competitor’s product. We changed our mind after reading the latest Consumers’ Report rating the class of vehicle. After talking with Economy’s Heather, Jarod, and Tyler, the validity of the Consumers’ Report ranking was reinforced, gently, and with no pressure or the stereotypical car sales rhetoric! Heather introduced us to the Economy’s services. Tyler professionally demonstrated the vehicle in which we were interested. Jarod worked fairly with pricing and financing options. All in all, we are pleased with our experience with the staff and services of Economy Honda.

I have been a economy Honda customer for over two decades and never had any issues with them. The service department personnel are extremely helpful and they have always treated me with respect. In particular Steve that have always gone above and beyond to help me when I had major issues ($$$$) with my vehicles. They are honest and reliable .. And that is hard to find now days.

Last week I bought a 2018 Honda CR V with the help of Trey Watson. He answered all my questions, explained all the “gadgets” that were new to me and was very knowledgeable and patient. He went out of his way to be sure everything was perfect before I drove away. I told friends about my experience at Economy Honda and a few days later, one of them took by recommendation and bought a new car with Trey’s assistance. Excellent job. Thank you so much.

Bought my Ridgeline from CarMax but use the dealer for service they give great service have clean waiting room and knowledgeable staff. I will shop with the local dealer when I'm ready to trade for a new Ridgeline

Great service.

Will sell you a car

Always helpful

Good customer service.

Always helpful and so courteous.... a really nice bunch of people

Service center is fast and friendly

We purchased two cars in the past six months and were very pleased with the way we were treated in each case. Our salesperson Sal was very attentive and listened well to our ideas. We have bought several other cars there in the past and will definitely be back when it’s time to trade.

Totally in time, courteous, professional. Car repaired quicker than I thought. Kept me informed. Even told me if warranty recall and repaired.

Even though Acura is right next door, Rechie, Eddie and all the service team are fantastic and I trust them to get the job done right. The wait times are minimal and the facility is accomodating. I highly recommend them.

Great overall experience, salesman communicated well, met all my requests, and made the purchase enjoyable. Ask for Robbie.

Courteous, knowledgeable service staff. They are invariable friendly and helpful. Economy Honda must have a no-nonsense training program for new hires.

Good service everyone was very nice. Prompt service.

Professional, customer service are priority at Economy Honda. Thanks to everyone beginning with Trey in choosing vehicle, Mr. Carlisle with options, Kenny Dale with finance options. Everyone took time to explain all details !!!! We are very happy!

This evening my car battery was dead when leaving work for the second night in a row. While I was waiting for a jump to start my car I called Richard in the service department at Economy Honda. It was 5:15 pm and he said they close at 6pm but if I could make it there before 6 they would work me in to replace my battery. Once I got my Honda Accord started I headed their way in rush hour traffic. I still had a few miles to go so I called back at 5:55 pm and Richard said since I was almost there to come on there and he would be waiting for me. I pulled into the bay at 6:02 pm and Richard and a couple other mechanics or service advisors worked together to start my ticket, remove the old battery and put a new one in. They were done by 6:15, I paid my bill at 6:17 and went back to my car and found it ready to go with the clock and radio already reset. 15 minutes. I still cannot believe it and, technically, after closing time too. I am SO thankful for Economy Honda and their wonderful service department. Even though I didn’t buy my Honda there I have always taken it there for service and have always had excellent service. While I hope my 2010 Accord continues to last many more miles you can bet I will buy my next vehicle at Economy Honda since I have first hand experience at how well they treat their customers. Thank you Richard and thank you Economy Honda for a job well done this evening!

Super friendly staff in the Service Department when I went in for my first oil change. In and out in a very timely matter.

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Very professional ,Trey did a great job with my purchase will be definitely back for next purchase! Thanks economy Honda

My service advisor Eddie Bencosme, knows how to treat his customers. Thank you Eddie. I really appreciate what you did.. Once again THANK You!!!! Eddie definitely and the Service Dept..Gets a 5 star rating in my book....

Super friendly staff. Fast, efficient service!! Would recommend to all my friends and family.

I had a great experience getting my car in to be serviced on very short notice. Job was done well and service reps were kind and outgoing. When it comes to most of the employees, I feel very welcomed, but I don’t feel like I’m very important to the GM, or even that my purchase was a big deal. She was willing to let me walk over floor mats; $169 was all it took for her to say my business wasn’t important. I had a much better experience in Cartersville and will encourage my friends to visit that location instead, where they will feel like the upper management truly cares about those who pay their salaries with their purchases.

So far the best Car buying experience I have had and I hope that it continues.

Excellent experience!! ❤️

Typical Honda service, fast and efficient. That's why my wife and I both bought Hondas.

Second oil change, quick service without an exact appt (called the day before and the service advisor gave me a time window to come in during). Advisor and tech gave my Civic a check with the oil change without being pushy on any extra services. My car and I were treated well.

I like the fast convenience sevice and the waiting room area is equipped with great popcorn.

Best car buying experience Ever!!!. Our salesman Sal was great as always and Jared Haas and Stacy got our deal done fast and easy. We Will definately be back to buy again in the future.

Courteous

Easy in and out.. used online coupon for oil change and had recall fixed

I had a wonderful purchasing experience! The sales staff was helpful, but never pushy. Highly recommend Economy Honda.

Great Experience. Salesman was a great guy. Went to bat for me.

I had the absolute pleasure of working with Trea Watson with my purchase of a 2018 Honda Accord. I never felt pressure at all at the dealership and Trea and the support staff were all great. I left with my Honda feeling great about my purchase and my experience.

Very good experience

Service representative was very helpful and friendly

Excellent service with professionalism. Great people to deal with.

Service representative was very helpful and friendly.

My whole experience was fantastic, Austin is awesome!! I was in a bad situation after my car was totaled and I didn't know a thing about buying new car! Austin actually called to follow up with me after my first initial visit! When I was ready to actually buy the car, they walked me through everything step by step! the finance man, don't remember his name sorry, explained everything to me in detail!! They worked with me the best way they could and I love my 2018 H-RV EX!!! I really couldn't have asked for a better experience!!

Excellent diagnosis, excellent and very timely service!!!

Economy Honda ALL the way!! Great experience! I HIGHLY recommend Sal for your sale! He was great! Five star service the minute you walk in the door! Go and see them!

Excellent service. Very respectful and profesdoonal

Experience was very good. I have had bad experience in the past with service employees and was not going back but I spoke with the service Manager and decided to give it another try and the past few times have been good...

Retchine was awesome!! Helped my wife and I when my truck had a flat tire, and her car needed an oil change!!

We had a great experience with Economy Honda! Robby Hedrick was our salesman and he did everything possible to make sure we were able to drive home in our 2018 Accord Sport. He made sure it was cleaned up and had a full tank of gas. He answered all my questions, and there were a lot of them. Here we are a week later, and he's still answering all my questions! I would recommend Economy and Robby to anyone looking to purchase a vehicle!!

I Love the service dept. as well as the salesmen!! 1st rate customer service!

Fast and speedy service with excellent customer service! Richard in the service department was great!

We had a great experience with Economy Honda! Robby Hedrick was our salesman and he did everything possible to make sure we were able to drive home in our 2018 Accord Sport. He made sure it was cleaned up and had a full tank of gas. He answered all my questions, and there were a lot of them. Here we are a week later, and he's still answering all my questions! I would recommend Economy and Robby to anyone looking to purchase a vehicle!!

Everything was great. Richard was great with his service.

Everything was fine as usual and everyone was very friendly and helpful. I knew it was going to take a couple of hours since it was the 100,000 mile maintenance. Should have worn a sweater or brought a blanket because it was FREEZING in the waiting area. I went outside to sit and there is only one metal bench right outside service where cars are pulling in. It would be great if they would set up an area with the picnic tables they had over in the old service area.

Trey was great from the moment we got out of car until he showed me EVERY feature in my CRV. Even connected my iPhone! I am so happy to own my Honda CRV 2018! Trey’s smile, patience, sense of humor and experience made me One happy customer!

Allen did a great job helping and working with me to get a brand new Honda Civic.

Great service as usual

Always a pleasure to take my car in to Economy Honda for regular service or an emergency. Everyone in the service department is very competent and always keep me posted as to time needed and estimated cost as work progresses.

The service staff was friendly and accommodating. My car was repaired as promised. A staff member took me home and brought me back when my vehicle was repaired.

I LOVE this place, + would 100% recommend it to everyone! Eddie was the one whom I first met, + he was super friendly and personable. He wasn’t pushy with anything, + he seemed very happy working there! I ended up getting my oil changed, & it ended up taking longer than usual... but Denny was such a gentleman who ended up comping the entire service for the inconvenience! This people mean business, but they also truly care about their customers!

Amazing!! Thanks for a wonderful, easy car buying experience. Trent my salesman was perfect he helped me compare and decide exactly what I wanted, David in finance stayed over late he never once made me feel rushed, he went over every detail. These guys are awesome at their jobs felt like I was buying from friends rather than pushy sales people. Highly recommended!!

Amazing!! Trent was knowledgeable, professional and fun to work with, he helped me tremendously!! He was able to assist me to compare what was offered on the ridgelines and what I wanted, he was able to pull information out of me that I didn’t realize was important. He made me laugh several times felt like I was buying from a friend versus a pushy salesman. Then David in finance stayed late took his time to go over every detail, I didn’t feel rushed or that I was inconveniencing him, once again a smile on my face several times with him also. Amazing experience highly recommended!!

I went to honda looking for a new car. Catrelle Henderson was sooooo amazing. He helped us with the type of car we wanted and showed us the different colors. He was absolutely the best salesmen. 10/10 great!

We were greeted on the lot by Trey. He was friendly and attentive and understood we were jist comparison shopping. He showed us what we were interested in and offered a plethora of information on the Honda line. Trey is what makes car sho]ing nice and Economy Honda is my favorite in middle Tennessee.

I always have my vehicles serviced at Economy Honda. Our Service Advisor, Steve Howard, is the best and always takes great care of us and our vehicles.

Like a well oiled machine...no appointment and they changed my battery in and out in 40 minutes...great car great service

We can always trust Economy Honda with our service since we joined the Honda family . . .

Service was good, schedule online was easy. Waiting room well supplied with water, coffee, and popcorn. There is free WiFi and TV my only complaint was that the phone charging station did not work, another person said it has not worked for some time. I will add than an associate walked by and offered his personal charger for me. That was a surprise and a very friendly gesture.

Had to wait for someone to help me when there appeared to be people standing around talking. But after I was waited on Elizabeth did a good job. My complaint is not with the service dept but with Honda Corp because they did not honor repainting of all the cars that the clear coat came off of. I didn't realize what was happening with my car until it was too late to get in on the class action suit. And I can't afford to get my 2008 Honda repainted. A guy at the Honda service dept recommended an auto painting shop and said they repainted his whole car for $900. So I went for an estimate and the guy told me he could save me some money because my whole car didn't need to be repainted. But when he finished his estimate it was going to cost me $2300 for the top half of my car. So I'm going to try to do it myself. Will never buy another Honda and I've bought two from this dealership. Like the cars but not the service from Honda Corp.

Economy Honda has some of he best customer service I’ve ever experienced. Darrell made the experience every bit of hassle free, he even went above and beyond by helping to get the contents of my trade in car transferred to the new purchase while I was signing all the paperwork. Best salesman I’ve met by far.

Economy Honda customer service has always been top notch.

I bought my hrv here, get all my work done here. They are always very nice and do a good job at getting whatever I need done it a timely manner.

Issue with warranty, faulty battery was resolved quickly.

Personal was very personable. I felt that management was committed to not only doing a good job but meeting verbal commitments.

Very busy dealership but they still provide top service! Friday was the only day I could bring my car in so they managed to squeeze me in on a super busy day! Very much appreciated!

This a great dealership with many honest and very helpful people. Cameron has a great sense about how to be helpful and really help you get to know the car while you make a decision. Mr. Davis in finance is also great to work with you

I’ve used this service department since 1994. While advisors and technicians have come and gone, the quality of service has remained excellent. That is why yesterday we purchased our 5th vehicle here.

I’m revising my original lower review after being contacted by their GSM. Brice did the right thing, and has restored my confidence in their dealership.

Our salesperson, Sal, was fantastic. He was very knowledgeable, as well as personable.

Honda has always given me the best service for my car.

Excellent experience. Catrell Henderson was the salesman I dealt with. He was very pleasant to work with.

Efficient and great customer service and keeps you informed

I had an appointment to get my Pilot serviced, but was running late. I called to verify if I could bring my Pilot in, being that I was late. I was told to bring in my Pilot and they would take care of it. I went ahead and took my Pilot in and the service team got my pilot in and serviced it in a very timely manner. As always, the were thorough and very polite.

Great service and friendly people . I will be going back for all my oil changes and service

I purchased a 2018 Accord, Touring Edition on June 20, 2018. I have purchased MANY new vehicles in my driving years. I just wanted to say, this was by far the best vehicle shopping experience I have encountered, even in the financing department. There was a NO PRESSURE "add on" experience as well. I purchased the "extras" I felt needed for the Accord. Honda has come a long way since I purchased my last CRV and Accord. I highly recommend Economy Honda, and will mention this to everyone interested in purchasing a new vehicle.

I recently came into Economy Honda looking to trade in my car due to my transmission going out. I was looking to lease a new 2018 Honda Civic. Although my salesman was new and had not done a lease before he was super helpful and answered all of my questions. Economy Honda worked with my budget and made sure I was fully satisfied before driving off in my new car. Everyone there was helpful and awesome. I definitely will be recommending more people to come here.

Economy Honda has a big inventory of great cars. We found a few on inventory list and decided to stop by as we were traveling through the area. We were greeted right away and our sales rep, Brandon, was so personable and helpful. We were there on a Saturday and it was busy, but in less than 2 hours we had made our decision. The car we bought had just arrived via a local trade, so it had not been through the service and detailing. We put a down payment on it and then went back the following week. The whole process was easy and fairly quick. We were paying cash, so that speeds the process. We also returned to do final business on a weekday which meant we didn’t have to wait as long as folks on the weekend. Quality cars and service!

Economy Honda repaired the ac on our 2007 Odyssey in a timely fashion. They offered an aftermarket compressor. The price was about as expected. We shall see how long it lasts.

Great service. Nice people

A great experience as always. The service team is friendly and very helpful.

One of the best, if not the best, purchasing experiences in the purchase of a new car.

I took my 2017 Honda Civic into Economy Honda Saturday morning (June 16th) for its first oil change. As usual I was very happy with my service. My technician was super..friendly and efficient. Within half an hour the job was complete plus the car was washed. My favorite Honda service center, for sure.

Harold is great this is the second vehicle I have purchased from Harold and the third from economy honda

Brandon Painter did a great job helping me narrow my car options to find the best option for me and my family and then helped me with the various finance options so I could get the lowest interest rate on my loan.

Took my Honda Accord in for oil change and tire rotation. As they always do, the service was great and the workers very polite, friendly and helpful. Always a great experience.

Friendly staff and especially the gentleman who took my information for the service, he was very nice and courteous, I would recommend this dealer for everything from service to buying or leasing. Thank you.

Very thankful for Brice moll for helping me today with all my questions and leading me in the right direction of what I need to do! Thank you so much!!

We had a great experience here getting our new Pilot. Sal was great and handled all our questions and concerns.

The best place for oil changes in town. The staff is friendly and the waiting area is wonderful.

Would not go any place else! Great service and great staff! Thank you!

Service Reps are friendly and give you a correct estimate of cost. Routine service is fast

Economy Honda was amazing for first maintenance of 2018 Honda Accord

Eric McKenzie&the entire Economy staff were great! Thanks for helping me find a great new car!

Great service and easy process. I love my CR-V.

Fastest service I’ve ever had from a dealership.

Bought my first car yesterday and had a great experience with Eric A! �

We called for an appointment do to a recall. The lady gave us an appointment for the next day and was able to accommodate the time we requested. We were introduced by a facilitator who filled out the paper work, and said he would let us know as soon as it was ready. They have a nice waiting area with comfortable seating, clean restrooms and snacks/drinks. Our facilitator came and reviewed what they had done....there were 3 recalls regarding the second seating and stated that all 3 had been corrected, we signed off and were on our way. As this is our 3 or 4 time over the last few years, I feel comfortable in stating that I recommend this service department/dealership.

Great place to shop for a new car. Low prices friendly people

Kevin and Stephen were so helpful in finding me my first car! The day was so smooth and efficient! I would highly recommend this place when looking for a new car!

Greg Pope was the picture of professionalism. The buying process was honest and no-pressure. Consider us happy campers.

Friendly folks. Nice cars. Easy location. Lots to choose from!

Very friendly and accommodating! Fast service and excellent care. �

Robby helped me find the exact car I wanted and the whole process was quick and easy!

I have both bought and serviced my cars at Economy Honda for at least 20 years, and always found them friendly and helpful, especially in getting parts at affordable prices. Scheduling service is easy, and the work is almost always done within the time expected.

Oil change and fluids check. Very happy with service and personnel.

Good work. Thanks. This is my preferred dealer. Local is appreciated.

This was my second time working with Harold at the Economy Honda. I left both times with the vehicle that I wanted and needed.

This from Tilman Wheeler on wife’s Facebook. Great car and great service. My Crosstour is 5 yrs old, good as new, never any issues!

Bought my first car with Economy Honda last week. The process was simple and efficient. I liked all the people I worked with.

Drop car off that morning to have brakes serviced. Called me with in a few hours letting me know that what the cost is and when it would be ready.

Catrelle was very helpful and was not pushy to make you buy a car. Finance department was helpful. Overall it was a great experience at this dealership.

Tyler was awesome!! Very knowledgeable and very professional.

The service was fast and on point. I am completely happy with economy honda.

The sales representative , Sal, is an absolutely great person that you have on your team. I went looking for a cheaper used car and he was more than willing to work with me and go above and beyond to make sure my experience was fantastic. He went out of his way to make contact with whomever necessary about the car to get the answers I needed when he, himself, didn't have them. He made sure the process was smooth and simple, that the car I chose was "The One", and that it was what I was happiest with. I will make sure to send people your way, and that they ask for him!

Excellent service. Facilities very clean. Friendly atmosphere. Comfortable waiting area.

Superb service, and the best staff around! I will always get my car serviced here!

I had the best experience with the Honda dealership. The salesman Brandon Painter was outstanding very knowledgeable, so helpful and found me exactly what I needed. Everything went smoothly from the sale to the finance office. Everyone is so helpful and truly care about their customers.

Best prices around, drove up from Florida and got a great deal. Wonderful dealership with a great selection. Pam was a great help in the purchase of my civic.

Steve and Charles are great!! You guys are always so attentive and willing to go above and beyond to make sure Princess Aegean is taken care of. Once again great service at Economy Honda. Thanks, Tamara

Ask for Eric Azua!! I've bought 2 cars through him already and won't work with anyone else. He treats his customers like family. Thanks Eric!

I love the way all the personnel with whom we dealt treated us -- from the sales rep to the finance officer. We love our CR-V and look forward to enjoying it for a long time.

Economy Honda is the best to all customers The service department was very helpful They treated me very nicely and take care of the situation at hand economy Honda superstore would not go anywhere else

Great dealership that tries to make sure their customers are satisfied. Will definitely do business with them again. Eric Robinson took good care of me and handled my transaction with much knowledge and class. Thanks for a pleasant experience. Billy Johnson PS.. Love this 2018 CR-V

The service was good and timely and my wait was pretty much the expected time.

A very pleasant experience as have been every visit I have made to your facility.

I don’t usually review places on Facebook but I feel like I should for this one. The overall experience was great. Allan Moll helped me through the whole process and treated me like a friend rather than a target customer. I love the car and would recommend anyone looking for a Honda to check this place out.

Staff was attentive and helpful. Work was done in jig-time.

I was met promptly upon arrival at the facility by Luis, a service adviser. Luis is a very friendly and personable young man. My Honda CRV indicated an oil change and additional service was necessitated. Luis explained to me what was needed and why in a simple way. Additionally, I asked Luis to inspect my tires, as I was concerned that wear on them was a concern to me. He performed a check and told me that I would probably be OK with the current tires until my next service call, however, I opted to go ahead and have new tires installed. Luis found me the best value in a new set of tires, a set I was completely happy with. Additionally, I asked for a new set of wiper blades. My wait on all of this work was only 2 hours, and was spent in the customer lounge. The lounge was very clean and comfortable, as always, and I spent the time in reading newspapers (provided) and enjoying fresh coffee and snacks (also provided). It is always a pleasure conducting business with Economy Honda, and never seems like a "chore". Everyone with whom I had contact with was genuine and polite. It was overall a great experience, and one I look forward to again when needed.

Excellent service experience! They always go above and beyond.

Brandon was very professional. I love my car. I was able to get the exact car I wanted.

Luis and Elizabeth were very helpful and pleasant to deal with.

Nice,had oil and tires rotation Lobby area nice, service was fast

Kyle Cheitman was my salesman, he was nothing short of incredible. Very professional and worked with me not only with buying my car but also with accessories I was wanting along with it. Highly recommend Kyle and economy Honda !!!! Thanks for such an easy and fun buying process

Love economy Honda and would definitely recommend them to anyone looking for a new or used car and I would definitely buy another one from them!!!

Clean facilities and fast, friendly staff. They make the time spent in their waiting areas more enjoyable with complimentary wifi, drinks, and popcorn.

Addison, Denny, Keith and Austin were so very helpful and went above and beyond to insure everything was taken care of! Made me feel like family!

Retchie is top notch! He handle my concerns very professional. He seen that I was in and out in a timely manner. There needs to be more like him.

I was pulling into a parking space and was welcomed with a warm smile from Trey Watson. The entire process from start to finish was worth it!!! Best car buying experience of all times, everyone I encountered was warm and welcoming. I was kept up to date on a regular basis made sure I aware of each step at all times. I got a 2018 Honda Accord in my favorite color blue. If you had more stars I would've gave a higher rating. No doubt I will not look any further, all signs will lead me to Honda!!!!

Great service 100% . Had my first oil change etc. Keep up the excellent service!

Very Efficient and Pleasant! The Honda representative was polite and thorough during a recent visit for an "oil change." The facility is well-run and has a "good vibe" in the air.

Very professional, we were well taken care off. Very satisfied with their performance.

It was the best deal we found after researching for a week.

This was my first free oil change and they also rotated and balanced my tires gentleman that took care of me was very polite and the service was quick

This is the 4/5 new Honda purchased from Economy Honda Superstore, and my sales person, Sal Greco, is the Best! I will always recommend this dealer to anyone.

Everyone at this dealership including Cameron and Robert Graham did everything to make our experience a great one. This is the second car we have bought from this dealership in a year and both have exceeded our expectations!!!!!!

Service technician was very nice, did all he could to make getting my car fixed as pleasant as possible. Love the waiting room with the USA papers, snacks, Coffee & popcorn.

had an awesome salesman that wasn’t pushy and he got me great deal:)

Last week I went to Economy Honda to have my 2008 Honda Civic serviced. With the age and mileage on this car I had been considering something new. The excellent service department is one of the reasons I keep returning to Economy Honda. This time I looked at several different brands but Darrell Borden at Economy listened to what I wanted, needed, and could afford. He was great to work with and I love my 2018 CRV.

Great service, staff works well with customers to solve car problems!

Very pleasant and completely satisfying and was completed in a timely manner

They helped make buying a new car much less unpleasant than it can be. Easily matched and beat competitors prices and stayed in touch often while I was shopping around. We’ve purchased here before and as long as we are buying Honda vehicles I see us purchasing here again. Thank you!

Had great service. Made an appointment online for 10:30am, but arrived 30 mins. early for my 1st oil change and tire rotation on my 2017 HRV. They were friendly and took my car right away. Service was done in a timely manner and when I went to pay they said I didn't owe anything since this was my first oil change after purchasing the HRV. Also no tire rotation was done as they said it wasn't needed at this time and my car was washed. Doesn't get any better than that. I definitely will have my work done here. (Had free internet service, snacks, TV, ) Very comfortable area to wait in.

Good customer service. Car serviced in a timely fashion.

Economy Honda dealership is always excellent on service, all employees are very polite.

Luis Martinez was very helpful and respectful. He was quick and efficient.

Everyone was very nice and the young man that helped me was wonderful and made our visit short but sweet and made sure my needs was completed.

Made appointment on line, Had some confusion with online and text messages, wasn't sure if appointment was confirmed to I arrived at dealer. On paying for service, service person said jus too outside and find someone who can get you key and walk you to your care. Could have received more spec idic information than just ask anyone in service area.

All fine by me..........................................

The customer service was great. They got my payment below what I wanted.

very good- helpful and very professional **********************

Everyone there was awesome!! No pressure, just friendly, knowledgeable and helpful. I highly recommend our sales guy Jeff Dumas!! �

The staff was friendly and efficient. They were knowledgeable and pleasant to work will. Customer service is some of the best I've seen.

Received great service yesterday very nice people!

Test drove a new 2018 Accord and CR-V with the helpful salesman, Stephen. Decided on the CR-V for its versatility. Negotiating the price was a simple process. Car was ready when promised.

Good job Thank you I will be back Thank you A++++++

It was great. Everything was done is a timely fashion, thanks.

Allan was a great salesman. He was very willing to show us anything we wanted to look at. It was one of the best car buying experiences.

I have always been a dedicated USED car customer. Haven't bought a NEW car in 38 years, since 1980! But Economy Honda's pricing of the 2018 Accord LX changed even my mind. And Chris Edwards made the experience a very pleasant one. Not pushy, and always accommodating, Chris was the kind of salesperson you always want but seldom find. I had some health issues at the time, plus my son was in chemo in Birmingham, so when the car arrived from special order, I was unable to get out there promptly to pick it up. Chris was patient and understanding. He is certainly a credit to Economy Honda. Any dealer would love to have a dozen like Chris!

NICE SERVICE & FACILITIES. HAVE BOUGHT SEVERAL VEHICLES HERE

I've bought at least 6 cars from them over the years,. Whether new or used, the experience is always excellent.

Everyone was very pleasant and helpful. Clean and large waiting area.

It was a great experience sale wise and finace they did everything perfect and Salvador was AWESOME

Eddie from Brooklyn was an excellent service coordinator. I have been so fortunate to have encountered him both times that I have taken my CRV for service. Eddie, keep up the good work!!!!

The problem was resolved Thanks Denny see you soon

Oil change took a little longer than I expected, but overall a good experience.

Just traded in my HR-V for a new CR-V and could not be happier. We experienced 5 Star service as soon as we pulled on the lot. When you go be sure to ask for Eric McKenzie he’s awesome to work with!

Unscheduled oil change. Got oil changed within an hour.

I bought my Honda at Economy Honda 12 years ago and liked it so much that I bought my daughter one as well. I have 250,000 miles on it and have had my regular service at Economy Honda since purchase. I don't plan on changing anytime soon.

When we arrived at Economy Honda Chattanooga we were greeted by Stephen Ward. Stephen was very friendly and helpful going out of his way to help us find the perfect car . At first we were undecided but he was patient and knowledgeable . Stephen made our experience pleasurable and fun.

Great service. I was in and out in about two hours.

Okay as far as I know. I did have to return for one thing that was overlooked on first visit, but later service rep took excellent care to see that all was completed.

I am extremely satisfied with the service at Economy Honda. This is the second Pilot I have purchased there. I have used their service since 2016, and have always found it great. They go out of their way to assist and inform you of your options.

Everyone is always nice and has provided good service.

Greeting warm, and then to business. Excellent at explaining what’s going on with my car and estimated time of finishing. Courteous. Efficient. I recommend Economy Honda Service without reservation. David Neall M.D.

Excellent courteous, and on time repairs. Would not hesitate to use them again and again.

Excellent customer service as always from Eddie. I have used the dealer repair department since buying Hondas and have never been disappointed their workmanship and attention to detail.

Always love my experience when I go to Honda! The service was very fast even though they had cars going out the door.

When I pulled on the lot I was instantly greeted by Kevin Rhodes. Instead of Kevin following us around, he gave us our space while we looked around then checked in with us to see if we had any questions. Kevin explained the benefits from buying from economy versus other dealers around the area. After doing our research, everything he said was correct. we came back to buy from Kevin because he gave us the best price upfront and there wasn’t any back and fourth like everyone gets from most car dealerships. If you are in the market for a new car I would recommend definitely checking out Economy Honda and asked for Kevin Rhodes!

Jordan was very good on letting me know about the repairs and getting the repairs done.

Very good and friendly place I have been here before you have been very reasonable.

I take my car to no other dealership for service. Economy Honda is excellent.

Dead battery. Exchanged under warranty. They were fast and friendly

Love my new 2017 Honda Civic. It is so fun to drive and is a very roomy car. I received excellent service from the Service Dept. and my car buying experience was the easiest ever.

Retchie is the best service representative!! He is very knowledgeable and kind.

The Service Department is wonderful! They are staffed with friendly technicians to take care of your needs from start to finish.

Friendly and quick service. Plus they didn't even charge me for a mail in my tire l.

Great people. Great service,all the time, every time.

Economy Honda did an oil change and an alignment check on my vehicle. They did an excellent job and am please with their service. Waiting accommodations are also nice. I love that I can make an appointment online to get a quicker in an out service with that option.

The customer service is second to none. They’re very informative and willing to help you and answer any question you may have. Good people and great service. If your looking for a Honda in the Chattanooga area this is the place to go.

I was impressed with how professional, kind and friendly all the staff were. Whatever work that needed to be done on my car was thoroughly explained to me before proceeding with the fixes. It was a very pleasant experience working with them.

The best service I have ever received from any dealer in 44 years of driving. I have a 2012 CR-V and have all of my service done at Economy Honda. Fast, friendly and low prices.

The service department is one of the main reasons we keep coming back to economy honda

Recently when traveling through Chattanooga our Accord overheated. We limped into EHS at 330pm on Saturday afternoon' Elizabeth Brownell immediately met us, listen to the symptoms, explained possible service and took control of the situation. We secured a rental car (Enterprise, not more than a mile away) and continued on our way. On Monday morning at 9am, Elizabeth called with diagnosis and cost (labor and parts). After confirming that we wanted the repairs accomplished, Elizabeth called at 11am with the news that the repairs were completed and the car ready to be picked up. EHS and especially Elizabeth's professionalism and customer focused service made what could have be a uncertain situation and turned it in to just a small blip. Would recommend EHS to any and all who expect professionalism and fairness.

We bought my 2007 CR-V there and always take it there for excellent service.

Great job. Always have my car serviced here when needed.

I have never gone anywhere else but here since I bought my car and I’ll continue doing so! They always take good care of me and truly care if their service satisfied me!

The service was not scheduled but they got me in and had my oil changed, tires rotated and balanced, repair a tire with a nail in it all in less than 2 hours! The service person working with me was great!

We have 3 Honda Accords and love them and economy Honda takes great care of them Steve Howard in service department always keeps our cars in the best condition

The service department offered me a solution to my car problem that was reasonable and allowed me to continue driving my Civic for hopefully many more miles. When I drove my car after repairs I was very pleased at the results.

Addison was our customer service guy and he was absolutely awesome! Very knowledgeable and VERY helpful with our appointment yesterday! We live about 30 minutes away and our local Honda dealership is 10 minutes from us BUT because of his kindness, we will definitely drive back here for our service!!! Thank you Addison for all your help!

I was very pleased with my service experience yesterday. I appreciated the courtesy & kindness. Also, I did not have as long a wait time a I expected. I love my car, so thank you Honda for the quality of the car I bought & for a dealership which is well run.

Love my Honda dealership! Very courteous and efficient !!

Took 2011 Honda Accord in for routine service. They maintain past visits on their computer which makes it easy to keep up with. Service time was as promised and professionally performed.

I have all of my vehicles serviced at Economy Honda. They truly do treat you like family. I have never had them pressure me to have unnecessary repairs or service done.

Darrell took good care of me. Issues i had afterwards were taken care of and overall I?m very satisfied.

Time for my CRV service but not to worry. Tyler said it would take an hour and a half but got out 15 min. sooner than predicted. Way to go Economy HONDA!!

This week my Type R had a grinding noise so made appointment with Charles Patterson for Thursday at 8:00 am. As always the service department are prompt and Charles was waiting to service my car. My favorite about Econmoy Honda is the Service Team. They are always friendly and go out of their way to make sure the car is serviced and I am aware of the issue. The team is always asking what else they can do to help. Thank you for always going above and beyond in customer service.

JENNA always makes sure im taken care of! Great service!

Just routine maintenance, but in and out quickly and efficiently.

The guy who helped me was extremely helpful and kind.

Steve at the service department is awesome! He goes above and beyond every single time he services our three cars. He is very polite, courteous and professional. He gives outstanding customer service.

I was so happy with my salesman Kyle everyone at economy Honda was very nice and I am so happy with my 2013 Infiniti G37 x

I have always had a good experience when I go to Economy Honda in Chattanooga whether to purchase a car or to service one. The employees are unfailing polite and helpful. If it's for service, sometimes I am anxious, but I am always reassured.

I was happy with the very goods customer service we received

I bought my 2017 Honda CRV in August of 2017. I love this vehicle, but I have really loved the service I have gotten since day 1. My rep Eric Azua has been amazing. He always checks on me making sure that I am loving my new Honda. He called to check to see if I have reached my oil life yet. When I did finally reach the time that I needed an oil change he was very happy to make my appointment for me. He is always very eager to assist me in any way when i call him. This was my first experience buying a new car and I would just like to say thank you Eric Azua and Honda for making it a pleasurable experience for me.

I bought my Honda here and I will be getting it serviced by them regularly.

Our recent experience using the Service Department was excellent.

Since I have bought my Honda they have been amazing. They have called to check on me to make sure I was happy with the car. If I call and ask questions my rep Eric Azua has been very helpful and even made my appointment for me to get my CRV serviced.

I made an appt to have my car serviced. Permanent recall fix, oil change and tire rotation. I arrived right on time and was greeted that a tech would be with us shortly. Jenna was our tech and she was very friendly and took our information and said it would be about 90 minutes for the service. My husband and I waited in the lobby which was very clean not to crowded since it was below freezing outside. Right at 1 hour Jenna came and got us and said we were ready to go. She pulled the car in the service lane and we were on our way. I have been to other dealerships but I will recommend Economy Honda to any one. They are the best.

Exceptional service!! Mr. Ritchie Lopez provided truly exceptional service as on previous service visits. He truly operated as though he were taking care of his own car!

Service was prompt and I appreciate that i was told that some repairs I thought were needed were not actually needed at this time.

Thanks, Tyler! You made my visit there timely and easy.

Prior to arriving at the dealership, I spoke with am employee named Taylor (i hate that I cannot remember her last name) she was extremely helpful and kind while answering my many questions and scheduling us an appointment for the following day. Overall, I was extremely impressed with her customer service and how polite she was throughout our conversation. My husband and I both felt like Mr. Catrelle Henderson handled every aspect of purchasing our new Honda in a professional and friendly mannor! He answered any and all questions we had and went out of his way to make sure we were having a 10+ experience! We were extremely pleased with the customer service and hospitality shown by Mr. Henderson. We will be recommending him personally as well as the Chattanooga location to any one and everyone we know who is looking to purchase a vehicle. Thank you, thank you, thank you!!! We SO love our 2018 Honda Accord!!!!

Service was great, quick and everyone very helpful.

Best car buying experience I've had. They were direct and helpful. No back and forth games.

1st service on my CR-V. In and out in great time. I am very pleased with the car and the service. Previously owned a 2014 Honda Accord. It was a great car and received great service during the 3 years I owned it. My service advisor was Stephen Howard. A credit to the company.

Royce Hernandez did a great job and we were very pleased.

Very good service. Service rep was knowledgeable of the problem and told me the time needed to repair. Also found another issue that needed to be taken care of.

Our 19 year old daughter bought her first new car yesterday and it couldn’t have gone better! Robby , Jared and Alex were all GREAT. Robby went above and beyond. We would definitely buy here again. Thank you.

Absolutely perfect experience! Quick and very nice. No appointment necessary! And a wonderful car wash!

Very nice visit. Service was completed quicker than expected.

I would highly recommend Economy Honda, great people to deal with.

I recommend making an appointment for service to reduce your wait time. Retchie did an excellent job in providing service information.

Without any doubt, Economy Honda has provided me with the best car buying, car servicing and customer service experience ever in my car-owner lifetime. My 2016 Civic is my sixth car and far and away it is the best car that I have ever bought. The overall customer service experience with Economy Honda of is head and shoulders above any other automotive dealership with whom I have dealt in North America (as I am from Canada). Many thanks to Catrelle in sales and all the great folks of the Economy Honda Service department. I love you all!!! Happy Holidays. Luigi

Economy Honda gave us the best price we could find on our last vehicle purchase. They also do quality service on our vehicles and charge competitive prices.

So kind and helpful! Definitely did everything to get me in my Civic at the right price and where I wa comfortable!

Great customer service, and just great all around. They go over everything and make it as simple and as easy as possible! Allan was great and a great guy for go to sales, and you can call day or night with him and he will do anything and everything to get all questions and concerns delt with asap!

Battery was dead on my Honda Accord 2016, so I couldn't start the car. The dealership sent road assistance to jump start the car, I took it to the dealership to change the battery.

Always a great experience at Honda .. this is why I?ll buy another Honda , because of the Top rate customer service

I bought my 2014 CRV from Economy Honda and have had no problems with anything...from car to service to personal attention. Very pleased with Economy Honda.

The service manager, Jordan, was very knowledgable and courteous. He gave me an estimate of how long it would take while I waited and he was within the timeframe.

Juston Penny...an outstanding young man...saw that my auto was repaired in less than the required time...courteous...thoughtful...great rep for your facility.....

Always a good experience, super friendly staff and quality work.

Great experience overall with salesperson Eric McKenzie! We love our new CRV!