The sales man Trey was very nice,knowledgeable,courteous,great customer service and answered all our questions in every way and our needs were met. It was my first time purchasing a car from a REAL dealership and I’ve have learned quite a bit from it. The gentleman man that we had to last meet in the process to sign all the paperwork was awesome in every way. It always helps to have someone in a business with a great and positive attitude and who is upbeat! The car I purchased I was torn between it and another car from another car lot but for some reason I drawn back to Honda economy and an glad. Always go with your gut instinct. By the way the place was very clean. Only advise I’d give would be that while customers is sitting there waiting there should be an area where one can have FREE water and not from a water fountain or should not have to purchase a soda product. It to should be free since after all your making your sales. Other than that...great place and great sales man!!

Just bought a used vehicle from here and the whole experience was A+. The employees that worked with us (Charles and Michael) were super helpful with the purchase and also transparent with the price breakdown and what would work best for us. I was scared that they would try to throw in hidden fees since we were going to pay cash for the vehicle, but they didn't do that which helped keep our cost down to where we needed it to be. Thank you, Economy Honda, for a pleasant experience. I totally recommend this place for your future purchases and repairs.

They are awesome!

Service is Outstanding !

The dealership went above and beyond to care our my issues.

This is the best place to take your car! Love the new service dept. and the employees are so efficient and friendly. I can't think of any reason why I'd take my car any place else. Thanks Honda!

Great service!!

I always have great experience great customer service

Economy Honda Service is top notch in customer service. I’ve taken my Honda Pilot to them for the past eight years. Denny and Steve Howard have always gone above and beyond for me and I’m sure that I am not the only one who feels that way. I’m thankful for employees of a company who actually care about their customers.

I took my car in for a problem that I was having. I was able to get an appointment right away. Staff is very professional and friendly, did not have a long wait. I will be bring my car back for any service again.

Very efficient and clean waiting area.

I had a great experience Chris was amazing, friendly and very knowledgeable this is my first ever Honda and I am pleased with all the bells and whistles but I wish the special edition had a sunroof it should. I am veteran and the only way I could get the 500 hundred off is to finance thur Honda but I am a veteran everyday not just when I can benefit from it with that being said it shouldn’t matter who you finance with you it actually is a form of prejudice to me. Chris was GREAT!!!!!

DJ did an excellent job recommending services that were actually needed and explained which services were not due yet. I came in for an oil change and brake service. He advised the brakes still had plenty of life left and advised possible causes and steps they took to minimize the sounds I was hearing.

Very Positive. We have purchased 4 cars from this store and in particular from Sal our salesman

IS THIS BASED ON MY SERVICE YESTERDAY OR JUST MY OVERALL EXPERIENCE? TECHNICIAN SAID A POINT BY POINT SURVEY WOULD BE SENT THIS CAN'T BE IT.

I went in for a service recall for safety issue on the second row seating on a Saturday. I also added a request for lubricating on the side doors. They got me in and out and a very short time. The facility was clean, helpful, and they explained what was going to be done and how much time would take. Great job!

Everyone I encountered in Service was helpful and pleasant. Service tech was welcoming and made service visit quick and easy. Shuttle driver Gary was great and accomodating. Best dealership service environment I’ve experienced. If service prices continue to be comparable with other non dealer service shops, I’ll definitely continue using Economy Honda for service.

Very pleased with sales department. Christian, Brad and Jammie were very professional all the way around and they work very hard to satisfy you with your car purchase. We live several hundred miles away and it was well worth the drive. Thank You!!! Economy Honda Superstore

A big shout out to Honda! Our salesman Sal was friendly, very helpful and informative and answered all my questions being that I’ve never bought a Honda before, (My family and I have been buying Ford since I can remember). I was very happy with the service I received- (Sal, John and Cameron, made the process very easy.). So I want to thank Sal and all of the Honda Team for making it happen. I love my CRV and I know my family and I will be back!

Thank you Nate!!

Very pleased with sales department. Christian, Brad and Jammie were very professional all the way around and they work very hard to satisfy you with your car purchase. We live several hundred miles away and it was well worth the drive. Thank You!!! Economy Honda Superstore

Catrelle is the BEST salesman we have ever worked with!

Wonderful experience. Will be contacting DJ Lovett in the future for all my needs in regards to my HRV

Very fast service! Got an oil change in 30 minutes or less.

Prince lived up to his name. We had a wonderful experience and we are enjoying our "new to us" vehicle. As we listened to others working with customers, the low pressure but desire to help service was evident. If in the market for a vehicle you need to check our Economy Honda. Ask for Prince!

Great dealer and great folks. Would recommend to anyone looking to buy a vehicle.

Prince lived up to his name! We had a great experience at Economy Honda finding our "new to us" vehicle. Highly recommend the low pressure but helpful people at Economy Honda. Make sure to ask for Prince though. He will work well to get you into the vehicle you want.

Great Honda dealer. Kyle and Allan very helpful in our transaction

After going to so many different dealerships , I was losing hope. Most of the dealerships did not care to work with you but sell you whatever car they can get you to buy. I was looking for a particular car. Many dealerships later I tried Economy Honda Superstore. I right away noticed the difference. I started working with Danny, he was so understanding, patient and was very helpful and willing to worked with me. They were amazing! Out of all the deal ships I went to and I went to a lot (been looking for this car for 5 months). I finally found it! I would 100% recommend them! Best Dealership hands down! Thank you guys!!!!!

Great job, Thank you.

Danny was our salesman and he was amazing! He was there to great me when I walked into the showroom. I was looking at the new 2021 Honda Accord sedan in the most captivating color I've ever seen. I had purchased a 2019 Honda Accord sport 2 years prior, but was there to ask about trading a vehicle. He was friendly and informative. I told him my interest in the 2021 Accord and he got one for me to test drive. I fell in love! The color was called sonic gray and literally.. this car had bells AND whistles! I drove off in it later that night. Thank you, Danny and everyone involved to help me keep " my precious". Very happy customer!!

Nice experience. Low pressure, straight forward and honest. Post sale paperwork was smooth.

I love to drive my Honda CRV 2014

Kyle was great as usual and had the car I was interested in pulled up when I got there. The managers were also great to work with and got me to the price I was looking for. Even though I wasn't sure if we could put the deal together, I took the car home that day.

So nice, very respectful...And helped me with all I needed

Great staff! They treated us like people and not just a car buyer. Very informative salesperson Chris Hardaway made it very easy to purchase.

I came in at almost 4pm and needed an oil change, tire rotation, and change the battery in my key fob. They accommodated me quickly and happily even though it was late in the day. I always have a good experience here!

Called to order one small part, technician who answered suggested i order another small part for the job i was doing. That part ended up being one i really needed, so i appreciate their expertise and was happy to deal with a dealership.

The whole process at Economy Honda went great! My sales person was Joel. He was very knowledgeable and helpful. The manager was awesome as well. I came home in the car I really wanted! Myself and family members have bought several cars from this dealership over the years. We have never been disappointed!

Timely check in an great hospitality upon arrival. Nice waiting area. Staff was exceptional.

I love this dealership. Even though I was only in for a recall on my beat up old CRV, they made me feel very comfortable and welcomed into their establishment. And whoever the technician they call Fez is, he was quite the gentleman when explaining to me my suspension issues that I plan on taking care of soon.

Simply The Best Service!

Their professional, competent service cannot be beat!

Jake was great. Got me in and the guys in the back figured out the problem quickly. Everybody was so nice and it was very clean inside.

Prince who was the saleman was exceptionally nice and professional I' ll do business again and tell my family and friends.

Great dealership. I just wish the oil changes were cheaper.

Always please with every aspect of customer service at Economy Honda Superstore. They are efficient and thorough!

Good service and dedicated workers make your store the number one. Thank you for all your help with my car!!!

Prompt professional service. Would definitely recommend.

Great experience with Eddie as usual. Took care of my service needs quickly and efficiently. Great Job!

Great service, impressive communication and honest assessment. Facilities are best that I have seen. I have purchased three vehicles at Economy Honda and have used there service department for service and the few repairs needed. I will certainly continue to visit for purchases and service. Top notch. Great vehicles- bullet proof.

Wish they still had snacks in the waiting area, other than that the service was friendly

Friendly customer service and great communication about the issues with my vehicle and what need to be done.Work was completed in the ex- amount of time that I was told. I would Highly recommend my friends and family.

Had Economy Honda do my oil change and tire rotation. Made appointment quickly on-line and when I arrived I was greeted by the service tech. Car was tended to quickly. Large waiting area that had been arranged to keep customers socially distant from other customers.

I had called the day before and got pre-qualified. Upon arrival at the dealership my wife and I were greeted by Honda personnel who treated us like they had knew us always. They said my paperwork was all ready to go and while my wife had went to the ladies room another gentleman greeted me and said according to my original phone call my wife wanted a white Honda and he was going to go get it for us to test drive. When my wife came back in the showroom she couldn't believe how simple everything had went. We drove the new Honda around the block and everything was perfect. (I have Always drove Lincoln and Mercury automobiles but the Honda Accord was 10x the car I have ever drove!) We went in and I signed off on the paperwork and we were escorted by Charles Neff to an enclosed area where our new Honda was waiting on us. How Prestigious! He explained everything about the car to us and told us to call him directly if we had any questions. If that wasn't first class service enough, he told our picture standing by our new Honda. I will be 65 years young on March 6 and have drove several new cars and trucks out of the showrooms, but NEVER have I been treated the way my wife and I were buying our new Honda, Thank you Economy Honda, I will Highly recommend your fine dealership and quality vehicles to everyone I know looking for a new or pre-owned Honda vehicles. Thanks again and we are a Christian family that Loves the Lord and will pray for God to continue to bless your business.

We had a great experience making our purchase, sales staff was very accommodating to our needs. We highly recommend giving them a chance to get you in a new vehicle

Great experience very easy process. Great pricing!

Took my 2018 Accord Touring 2.0 in for an oil change and alignment if necessary. Eddie the service manager kept me in the loop the entire time. The dealership also performed a necessary software update. I asked Eddie to see about cleaning off a film from the inside of the windshield. The car looked like new when they brought it out. More importantly, it "felt" new, too -- tight and dialed-in. The technician did a great job! Living at the end of a mile-long gravel road and treating my baby like a farm truck instead of a touring car, I really appreciate the care and attention Economy Honda of Chattanoooga provided.

It was always the best customer service everytime with Rechie Lopez and of course the rest of the crew with Alfred who did my oil change. Fast and excellent service.

Economy Honda of Chattanooga has a great service department. They make you feel that they are genuinely concerned about your needs. Denny, Elizabeth, and Retchie all had a hand in taking care of a tire problem. I left completely satisfied. I received a follow-up call the next day to make sure that I was satisfied with their service. These people do an outstanding job.

Great service... Wonderful friendly people that take care of you and your vehicle... Could not be more pleased...

Great friendly employees love my CRV

From purchase of our Honda to the continuing service, we have had very good experiences with the Honda dealer in Chattanooga, TN.

Courteous, fast service. Friendly, caring staff. Great facilities and amenities while waiting on service. They seem genuinely concerned about your being fully pleased with your experience.

Top notch service! Thank you for taking care of your customers!

I absolutely love my Honda CR-V 2021 I love everything about this SUV because it has everything inside interiors to keep you safe on the Road . They are not pushy with Sales I felt very Respected and the only Think I miss because of COVID is that Cappuccino Maker I enjoyed that every time Hopefully it be back soon :) Thank you Economy Honda for great Service .

economy did so great with helping me find a new car! my salesman was Trey and he did great about staying on top of exactly what i wanted & didn’t try to put me in something that i didn’t want!

Great customer service!!! I am a long time customer and we have never been disappointed with customer service!!!

Great service!

We found a vehicle here online, and decided on a whim to drive from two hours away to look at it. They had it pulled up and ready to test drive when we arrived. Once we decided to purchase, the process was finished in less than an hour. Dustin in Financing was particularly helpful, he didn't try to upsell us on stuff we didn't want or need. Definitely one of the fastest and best dealership experiences I've had. I'd recommend these folks.

Excellent service

Always takes good care of me

Excellent customer service. We spoke with Joel, Brad and Allen on our purchase of my Infinity QX30. All 3 guys were very helpful. Love my new SUV!!! Shelia Potter

They really do go above and beyond! I know how other car dealerships can be unfortunately, and economy Honda breaks that mould. If you stop in Service, ask for DJ if you want special, exceptional service!

Very friendly staff, super easy to schedule a service appointment online, clean facilities, thorough inspection and service work, overall an excellent experience!

Quickest and Easiest Car Buying Experience EVER! Called earlier in the day to see if the car I wanted was still available and when we arrived they already had the car waiting for us!!! Darrell was very helpful and knowledgeable and made the car buying experience effortless!! Dustin made signing all those nagging finance papers super easy and even though he wouldn’t take my rolled coins as payment haha!! I enjoyed the whole car buying experience and would recommend you going and seeing these guys!

They are always very helpful and very detailed at explains what my car needs and what they will be doing.

All service was great!

Best place to bay new car!

We drove from SC because they not only had the best deals anywhere, but a sales force that exceeds in their level of helpfulness.

We had an absolutely phenomenal experience with these guys!! They were transparent throughout the entire process and made everything so painless, unlike any other dealership we’ve ever dealt with! If you’re in the market for a new car, go see Matt Curvin and Dustin Backus at Economy Honda! They will do you right and take good care of you!

Literally the fastest car purchase that I’ve ever made. I told them what I wanted and they had it upfront ready for me. Allan who completed all of my paper work could have been a little more customer service oriented and friendly but my sales guy Kyle is top notch! Will definitely be back if I ever need another car

Economy Honda has courteous, quality personnel to meet all your needs. They always do a great job for me within a reasonable timeframe.

I went to have the oil changed and inquire about a small crack in windshield. I am well pleased with the speed and quality of service. Had all questions answered and will go back when next oil change is needed.

I have just purchased a 2020 Honda Civic from Economy Honda. My salesman was Trey and let me tell you, I felt no pressure, just a wonderful experience of buying my very first vehicle ever and I am 63. The dealership is so clean and the staff all very helpful and friendly. I would recommend all of my family and friends to experience a great dealership and a great car. thank you again Trey and Allan for the best buying experience ever.

Brought both vehicles in for service. Thought it was a good idea. Turns out it wasn't. Normally before Covid the adviser would come over and talk to you in person and you could discuss what needed to be done and go from there. Now days it's all done on phone. Since both vehicles were there and what they were asking me I thought was my car so I approved some. Turns out when I went to pay for other vehicle it was way above an oil change and tire rotation. Yikes. the manager came over and said they would deduct that off of there since we didn't request it. Denny the Service Manager was super nice and was cordial about making it right. I always happy when taking my vehicle to Economy Honda. Next time I will only take one at a time.

They did a great job and I am pleased to have taking my car to them.

Great service Very Friendly very Honest. I love that they are not pushy. I just wish they get that cappuccino machine back with all different flavors but Because of Covid they can’t yet . Economy Honda Rocks :)

Got my vehicle in quickly. Tested and replaced the battery under warranty, without question. Great customer service.

Great as always. Dealership is top notch. The tech, Kevin went above and beyond.

Chris took great care of us! Highly reccomend.

Excellent service done in a timely manner. Ask for Trey he was my salesman that got the ball rolling.

Tyler and the repair repair technicians went the extra mile to resolve a noise under the hood. I was very grateful.

Today my husband and I were treated absolutely wonderful by Economy Honda and our salesman Christian! He was very accommodating, and dealt with our every want and need! He worked with us and didnt push us into something we didnt want. He really made sure we left with what we wanted. If and when I have to car shop again we will definitely visit Christian at Economy again! Thank you Christian for taking time out to be patient with us!!! We love our new Accord! - The Smith's!

I just love my car this is my 3rd Honda. My salesman Catrelle was very helpful.

great service in and out on time ! my sale rep kevin Roberts was the best i ve ever dealt with ! thanks again kevin!

Pretty good service. Might I suggest a quicker checkout experience like a kiosk or letting service reps take payment on tablets. Other than that good experience and clean waiting area.

Excellent service and great communication from Jake!! He kept me apprised of everything and approximate time. Highly recommend!!

When I brought my car in to be serviced (it was one of those notices you receive in the mail about different recalls and maintenance needed), I had a wonderful experience. Great customer service, and I haven't had any issues with my car since then and it's been almost a year. Five stars for sure.

Great experience! Got the CR-V I requested. Sal Greco has been a knowledgeable salesman.

Great experience and ease of purchasing. Kyle Cheatham was very patient and helpful with all of our questions and followed up on our purchase to ensure our satisfaction.

My husband and I have taken our Honda(s) to Economy Honda for years now. We have absolutely love the staff, especially Retchie/Richie, he has always went above and beyond for us when we come in.

Took a little longer thank I would have liked but it was during the holidays and very understandable.

Richie is an EXCELLENT service agent. He does an awesome job and takes care of his customers. Thank you Richie for being someone my family and I can trust to keep us safe in our vehicles.

Good service in a timely fashion.

One word... AWESOME! This place is fantastic These people are exceptional at the respected jobs. Friendly. Helpful and love what they do, which makes for a much better experience. If you're looking to buy a Honda, look no further. Thanks for the key and thanks for your time and assistance. Will definitely holler if I need anything else and will gladly direct everyone I know, to check y'all out!

As Nora as they can make it under the Covid circumstances. Great service

Excellent service and value!

staff was super welcoming

Recently came back to economy honda after years of being away meet the greatest salesman he got me into a car I love with expert service he is a straight 10 on everything told all my friend how great my experience was at Economy Honda Lee Hwy Chattanooga Charles was Outstanding

Great service as usual

Economy Honda was easy to work with, texting me updates regarding the service status on my vehicle. The dealership and service area were spotless, and I was in and out with my vehicle in less than 5 minutes. They did a great job detailing it; looked as clean as the day I bought it 3.5 years ago!

I've been taking my Honda there for 8yrs for whatever it needs. Reasonable prices. Courteous service.

Economy Honda is great! Everyone from the internet sales person Taylor, salesperson Jose, sales manager Dylan, accessories manager John, and finance manager Michael were 1st place with us. Professional, knowledgeable, beautiful facility, and efficient. Outstanding place to buy perhaps the best cars on the market.

They made the experience easy! No issues. Got in and out in no time!

Service and staff are the best. Informative and professional.

Kevin helped out tremendously. I highly recommend getting your car serviced here. Ask for Kevin if you want top notch customer care.

Multiple times a year we have our four vehicles serviced at Economy Honda. As always, Retchie Lopez comes to the rescue. Whatever the problem is, he can troubleshoot. He is very knowledgeable, professional, customer-oriented and courteous. He takes pride on what he does and who he works for. We cannot find a better place to take our vehicles to. Thank you, Retchie!

We went to just look but found a certified used vehicle with really low miles and for an awesome price. The worked their magic and got us a deal we were comfortable with. The salesperson Darrell Borden was very helpful he helped navigate us towards the 2019 Honda Odyssey we purchased. The finance manager was also very helpful and they gave us a fair deal on our trade in. Highly recommend this place. And also a special thanks to TVFCU for the financing.

Top notch service. Performed three recalls and got them done right at two hours which was less than time quoted. New facility with dry drop off area is really nice. Quick and easy checkout.

From beginning to end I knew that I was being assisted by good people. Matt Curvin is an incredibly knowledgeable, patient, and caring sales person. It is hard to find people who do not push but help guide you in your decision for a vehicle and that is exactly what he did. Shannon Harris, the GM, provides incredible deals and I consider myself very grateful for his help and assistance! Continuing their ability to find the right needs tailored to your own situation, ask to work with Dustin Backus in finance to smoothly and quickly take care of your paperwork in a timely manner. He respects you, listens, and finds the products that are right for you. Overall, an amazing team making me proud to be the owner of my 2021 Honda Pilot.

Car needed service - made appointment online, dropped it off the night before. Got text message early saying they were working on car, got text when it was done with a link for payment. Paid online, went to get car, everything done professionally and courteously. Great experience. So glad we have such a great dealership in Chattanooga.

From beginning to end I knew that I was being assisted by good people. Matt Curvin is an incredibly knowledgeable, patient, and caring sales person. It is hard to find people who do not push but help guide you in your decision for a vehicle and that is exactly what he did. Shannon Harris, the GM, provides incredible deals and I consider myself very grateful for his help and assistance! Continuing their ability to find the right needs tailored to your own situation, ask to work with Dustin Backus in finance to smoothly and quickly take care of your paperwork in a timely manner. He respects you, listens, and finds the products that are right for you. Overall, an amazing team making me proud to be the owner of my 2021 Honda Pilot.

We were looking at a 2019 Pilot from another dealership when I saw Economy Honda’s 2021 for a few thousand more. I called, talked to (Katherine?) first then dealt with Jared, the sales manager. He worked through my scenario and gave me a very fair price on my trade, and the posted price on Autotrader ended up being the actual price (although there was one rebate I had to be eligible for; I ended up being eligible). We ended up getting a brand new one at a lower payment than the used 2019 Pilot with 15,000 miles! (Same trim level, same everything, 0.9% financing instead of 3-5% on used). My wife went the next day, from out of state, and everything was exactly as they advertised. Easy to work with, straightforward, even offering my wife to look at other models and swap if she wanted. We trade every couple of years, we’ll definitely be back to check them out. Great job!

We have had our cars serviced at Economy Honda for several years. Always receive exceptional customer service & repairs and services have been completed in a timely manner to our satisfaction. We will continue to have our vehicles serviced at this location.

This is why I will always choose Honda! They always are friendly and take great care of me. Edward in the service department is great at his job, he explained my service plan to me and had me in and out in 30 minutes. Jose brought my car up to me washed and shining with fresh oil. Thank you so much!!

A pleasant experience all the way around. I dread dealerships but I felt comfortable and no pressure. They were honest about pricing very accommodating. Thank you Charles and Micheal. Update: 12-9-20 beware of the sale of the warranties. Take time to look at reviews of the companies. They will want you to make a decision on the spot.. I bought one that was $2500 and highly recommended by the finance guy. After review of the company it only rated 1 star. If you cancel it takes 8 weeks to do so.

Such a great car buying experience, Kyle was wonderful to work with!

The visit was great as always Eddie and richie always take care of me

Very friendly staff and good service. Somewhat expensive but they do a good job.

Had an excellent experience with Economy Honda yesterday. Elizabeth has helped me with two different Hondas over the years and has always been exceptionally friendly and kind.

Dependable, friendly, great staff.

As usual all exceptional service and courteous customer service.

Everything about my visit was a great experience. Thank you Economy Superstore Honda for making it a great day!!

Great experience from hosia the salesman he treated us with respect all the way to finance department in and out with no problems

Steve Howard and Denny are truly the best service guys around- for the past 7 years they have gone above and beyond in service for me - and I know that other customers would say that as well. Wouldn?t take my Pilot anywhere else.

Very professional and polite.

Great job taking care of my wife's van.

I was very pleased with the service I received at Honda. The salesman, Sal, could not have been nicer or more informative.

Excellent work, friendly customer service and affordable prices!

Great experience! This is now the third vehicle I have purchased from them. This time Darrel helped us and he was fantastic. Very honest, straight up and easy to work with. Highly recommend them, especially Darrel.

Overall great experience. This is the third vehicle I have purchased from them. Darrel was great to work with. The entire process was smooth and they were all fantastic to work with. Highly recommend.

It was a wonderful experience! The salesman made it an easy process! I love my Pilot!

Chris Hardaway is the most professional and efficient car sales representative that my wife and I have ever dealt with! We were more than impressed with the way he handled every aspect of our purchase! Chris merits 5 stars!

It was a great experience. I appreciated the sales representative. He was helpful when I needed it and gave me some space when I wanted some time to think through our discussions. I bought a truck and feel good about the decision.

Prices disclosed upfront. Very cordial service. Excellent work.

Great service. Nice people. Awesome waiting area

Beautiful place!

I had cross bars put between the rails on my car. Eddie was the Rep and he made sure it was done properly., I was in and out in less than an hour. I had bought an Element in 2004 and was so impressed with the service here, that I bought a new a new car from this dealer in 2020!

It was great. I appreciated getting a text letting me know that I could check on the progress while I waited. When I learned that the repair would take some time I was offered a ride to go get lunch if I got hungry. I was kept informed and it didn't take quite as long as I had been told. "Under promised and over delivered". That is what good service looks like.

The sales person that helped us, Kyle, was absolutely fabulous. No pressure at all, he just helped my Mom find the perfect car for her. We could not have had better service all around, everyone was super nice and helpful!!!

Quick service, clean atmosphere. Professional. Easy payment options.

Very efficient service and helpful staff.

It was an easy process. The team there was great to work with throughout.

Service department was very friendly and kept me up-to-date on each step of process of fixing my CRV. I took my car in bc of emergency brakes and ended up needing front brakes replaced (rear brakes were ok). Needed oil change too. They also checked air pressure in tires and other minor things. Estimate on charges was close to what was quoted to me. Over all great service! Would highly recommend and will use again.

Friendly, fast and the financial guy was the best we have ever dealt with.

They went above and beyond!

Sal was great throughout the process, followed up after purchase too

The entire team was extremely professional and efficient. I recently made a purchase and had worked most of the deal from Nashville over the phone with the sales manager Jared, and he made all of the pre-work a breeze! My sales consultant Joel made my in person visit quick and pleasant. Michael, the finance manager I sat down with, was honest and genuine throughout his portion of my visit there. Would definitely recommend to a friend or family member. Thanks for the great experience!

Awesome dealership - great people - great customer service!

Always friendly staff and excellent service. They have serviced this vehicle for 7 years and I have never had an issue with them.

This was my first time at your facility. We just moved here from Ohio and have always had amazing service being customers for over 25 years. When I called to make my appointment I spoke to a very helpful young man named Jordon. From the minute I pulled into the Honda garage everyone was friendly and helpful. A really positive first impression and will continue to have my car serviced with you.

Such great service!! Knowledgeable staff. Very friendly and helpful. Really appreciate the professionalism of all the staff.

My visit with Honda Service Center was great. Everything went very well and Elizabeth (I believe that was her name) was extremely courteous and friendly. They even washed my car. Thank you!

Nice staff, great place to shop for a vehicle, answered all the questions we had. Our salesperson Catrelle Henderson was top notch. I will definitely do business with Economy Honda again if I'm ever in the market for another car.

Purchased my first vehicle in 17 years yesterday. Absolutely love my HRV. Catrelle Henderson was so helpful finding me the right vehicle. He understood little bit older people can be a bit overwhelmed with too much technology . Michael was so helpful with the financing and Jared helped everything flow smoothly. I would highly recommend Economy Honda

Economy Honda did everything I asked to trouble shoot an issue with my car. We’re still trying to figure it out but not for lack of trying or know-how on their part. I have no complaints and their communication and follow-up was the best customer experience I’ve had in several years anywhere.

We just bought a 2019 RAV4 and received excellent service from Katy Barber (eSales) and Austin Smith (Sales Consultant). We live four hours away and wouldn’t have bought the RAV4 from Economy Honda if not for the patient and professional service we received via email, text and telephone from these two. When we arrived in Chattanooga we found the vehicle to be exactly as described to us. We are very pleased and would gladly buy another vehicle “long distance” from Economy Honda again.

Great overall experience! The staff went above and beyond and the facility was clean and had everything I needed to work while getting my service done.

Customer service and being our attention to service maintenance needed.

We love our new Honda Clarity. Buying this car went so smoothly. We highly recommend buying from Economy Honda.

We always take our Honda vehicles here for outstanding service and value!! Ritchie at the service desk is totally great and fair

Professional and friendly service.

I needed a car for commuting purposes found the right one at the right price. I showed up late and they stayed to make sure I got the car etc. Thanks alot Mike Curvin! I highly recommend Economy Honda!

I cannot say enough about the amazing team at Economy Honda Superstore, especially Brad Starnes. I know dealers really don’t like to working on used cars after the sale and especially 6 months later after the sale. But with that being said I was driving my Jeep And it started to leak fluids. So I took it back to the dealership and could not believe have professional fast Steve Howard was. But when Brad Starnes found out what was wrong with my Jeep he when out of he way to take care of me. It is really nice to have a dealership and a services manager you can really trust seems to be a rarity in this industry-and we are grateful to have found both at your dealership. We recommend Brad Starnes all the time and will continue to do so.

I was satisfied with the Pilot, the facilities, and the sales staff.

Steve Howard is the best! We always get great service from him and would not take our vehicles anywhere else other than Economy Honda. He is reason we keep coming back time and time again! Mark and Stephania Hartline

It was great! They did everything they could to put me in my 2020 Honda Civic Sport and I couldn’t be happier!

Always a pleasant experience when we take our Accord for it's annual service

Always professional, courteous, prompt, and knowledgeable. Economy Honda’s service department is simply outstanding.

Sales Associate Catrelle Henderson was very patient and helpful to make sure we got the perfect car to meet all our needs.

Top notch sales and finance team. I love my new Honda Accord hybrid. Thanks Jim!

Go check Joel Hardaway out at Economy Honda - he & Michael took great care of us!! Have nothing but great things to say about our recent purchase. Oh & I LOVE MY NEW CRV!!

GREAT TIME IN AND OUT PART WAS ORDERED ONE DAY AND PUT IN THE NEXT IN LESS THAN 24 HOURS. PEOPLE AT ECONOMY HONDA ARE JUST GREAT. I WILL ALWAYS RECOMMEND YOU TO ANYONE..

We didn’t end up buying a car from them, but their Associate, Austin Smith, was very nice and helpful throughout the process. There was no added pressure, and he was very professional. We appreciated everything.

Great had my van back in a day after oil change and a few recalls.

Great, efficient service. Appreciate Denny Elder, the manager, and Elizabeth, the service rep. I know I can get good service at Economy Honda.

Great experience buying a car. Strongly recommend!!

Honda never disappoints. Today I received an oil change and filter change. They told me it would be about an hour and a half. Thats fine. An hour later they brought the car to me, explained my bill and informed me that I need my filters replaced. They had washed the car, checked and topped off tire pressure and fluids. I am a completely satisfied customer.

Chris is the best!!

Great job! Kept up to date on repairs/services. Will continue using the service center.

Great experience. Very personable and professional at the same time. Will recommend to others in the future. From Kim Towns

Excellent place to purchase a vehicle. The staff is very helpful and very friendly; they really care, There pricing is the best. Facility very clean.

Our son took our Honda Accord to Economy Honda today. He did this to keep us safe from the COVID Virus. As always, Economy Honda treated our son with the upmost respect. They were professional and courteous. We've been a customer of Economy Honda for many years. They always earn a 5 star rating from us. Please, keep up the excellent service you provide for us. Sincerely, Jimmy (Chattanooga)

This was a standard 5K mile check-in. I had my service done on a day when Honda was service a recall on CR-Vs. They still got me checked-in within a few minutes of arrival. Service took about 2 hours, with me waiting. Due to COVID there was no coffee or drink service, but they had a staff person circulating getting drinks for customers. Check out was handled promptly and professionally. I am still good with Economy Honda and especially their service bay staff.

Excellent service!!! Fast, friendly, thorough, and knowledgeable. Nice waiting area. Hassle-free Covid precautions, as well! 5 stars ⭐️⭐️⭐️⭐️⭐️

This is my 4th Honda from this dealer and I?ve always had an excellent experience from Economy Honda and it?s employees

Always Awesome customer service Every time I bring my car for service. Ritchie Ian the Service Advisor is very courteous & very knowledgeable about the services that they offer. From 1 to 10 which 10 is excellent your service is 10.

Great place to purchase a car from! I searched all over for a Ford Edge and they had the exact one that I wanted. My husband and I drove over 2 hours to purchase the car and have been very pleased with the car! We will continue to purchase cars here in the future.

Great service. Very thorough. Speedy service. Rely on them for any repairs.

I have been taking my vehicle (Honda) in for regular service for about 10 years. Never had a problem.

I just bought my Honda pilot from economy honda Chattanooga for $16719 thats was good price as compared to other dealers overall very good experience with them. The GM sales manager Jared was very nice person and take care of everything

Very professional and enjoyable experience. Sales staff met me right away and after a short conversation about my vehicle purchase requirements set about to bring up a vehicle for me to look over, test drive and ask questions. Sales staff were knowledgeable and didn’t guess. If a question couldn’t be answered straightaway, the item was researched and a prompt response provided.

Always a Five Star experience. Steve Howard is the Best. So Professional! My mechanic is Ken Woodside, the Best! I won?t go anywhere else!!!

Economy Honda was an Awesome experience! This is our fist brand new Vehicle that we have ever bought, and our second one from here. This amazing team made it very special for my wife and I . Everyone took their time and was very detailed when explaining this . Trey your an awesome salesman and a great guy ! Thanks so much!

I have never had a bad experience at Economy Honda. Their service department has always taken care of our Pilot for maintenance and the very few issues that we have had. I feel they are trustworthy and have been fair with their pricing for their service. Been using them for 11 years.

My husband was having my CRV serviced , a 2019 model that was simply a bigger car than I was comfortable with. He talked to Chris Hardaway, salesman, and the two of them brought a 2020 HRV to our house. We took it for a drive and I immediately fell in love with it. That very day, we traded and I'm so thankful for Chris's help. He explained everything about the car to us and offered that we could call him with any questions. He is very kind, easy to talk to and to understand. Thank you, Chris!

appointments are simple to setup and the team is always friendly. A ride back to work is available and offer to pick up if needed. Have been a customer since 2016 after moving to Chattanooga.

Friendly, courteous, knowledgeable and professional.

Just had my maintenance today, everyone is polite and helpful. I got a ride back to work and their checkout process when I received a text my Van was finished, i could checkout and it was simple and smooth. Everyone was very nice and they even gave my Van a wash which it was there. Quality service from a Quality Team.

The guys in Service are always attentive and friendly - taking care of me and my vehicle.

I have been taking my vehicles to Economy Honda for the past two years! They never seem to disappoint! Steve Howard has done an outstanding job making sure my vehicle as well as my wife’s vehicle is taken care of in a fast and orderly fashion. Economy Honda also has a wonderful new building in which they keep in top notch condition! I want to personally thank Steve and the service mangers for taking care of us and keeping us safe during this time of the pandemic!

My second visit for maintenance. Facility was spotless, personal were super courteous and safely masked. The last thing they do is sanitize your car just when they return it to you after service. Car was washed too!

My experience with this particular location is always a positive one thanks to Steve Howard. He is always friendly, helpful, knowledgeable, and has my satisfaction as his number one priority. He is a pleasure to work with, and I will keep coming back as long as he is there.

A number one

I had already picked a car out before I made a trip out. I live in a small town so it was a 2 hour trip one way. Started the financing process the day before. Their support is very informative and helpful. Answered all my questions before I arrived through texts and emails. When I got there Sal showed me my new car. He was awesome. Was answering questions before I asked them. He is very knowledgeable and knows what he's doing. Dustin helped with the financing and went over everything, very friendly as well. Best car buying experience I've had. Will definitely come here again if/when I need another car. Customer service was all around the best you will find.

Wonderful experience! Sales and finance worked out an amazing deal! They were prompt, they didn’t pressure me, and they handled all paperwork quickly! I was in and out fast!

The warranty visit was handled professionally, skillfully, and promptly in a friendly and courteous manner! Perhaps even better, the repair did not require an extended wait time.

They have a very courteous, friendly, professional staff in both their sales and service departments! Recalls and other service requests are remedied in a prompt and timely fashion. Mr. Denny Elder, Economy Honda's service manager, will go the "extra mile" in assuring that your issue is rapidly and accurately resolved!

Excellent experience and Catrelle Henderson was a great person to work with.

Best service advisor and ver fast good job excellent service department would recommend to everyone very fine staff

I am always treated kindly. I don't feel like I'm being encouraged to pay for unnecessary repairs. There is a comfortable area to wait for my car and a reasonable waiting time.

Honda Economy Superstore has been our source for cars and service for years. Highly recommended.

worked was cleansed correct and plesent

Retchie is THE MAN!! Second time bringing my wife’s car to him and he has treated me like a true friend each time. He could have easily sold me a much more expensive service today but instead he told me what he would do if it were his own car in this situation. He has earned my trust and my business for many years to come.

We had to have some major repair work done on our 2017 Honda Pilot. It was not covered under warranty but Denny the Service Manager worked to help us get this done at a minimal charge. The Economy team is great and will do all they can to help you out. Thanks Economy. If and when we purchase another car we will definitely come to see you.

Had an awesome experience. Donald Lovett was who I dealt with and did a phenomenal job explaining what was done and what may need to be done in the future. Very professional and I will be back.

We always contact Jordan Penny because he is amazing. He is wonderful and we really enjoy his professional service.

Excellent customer service, extremely clean and friendly

When you think about the phrase "customer service", what comes to mind are things like long waits, fighting with an ignorant automated menu system, and an overall frustrating experience where you have to prepare for a fight. In contrast, the service team at Economy Honda is truly exceptional and unique. The moment you pull into their state-of-the-art facility, you're practically tackled by extremely knowledgeable techs that are eager to help. In this particular visit, Steve had already diagnosed my brake issue before I put the truck in park. He had it fixed within 30 minutes. The waiting area is massive, spacious, and comfortable. The reps check in with you frequently. Economy Honda's service center always has your back, which is a rare comfort in the world of typical frustrating customer service experiences. These folks have never let me down in numerous visits, and I actually enjoy going to see them. I can't recommend them enough and I'm very glad I bought my vehicles from them.

Short wait time and excellent, responsive service.

Great customer service, in and out in less than an hour!

Great deal! I appreciate the car wash too!! Great job!

Everything went great. Folks were friendly. Place was very clean, even recommended I wait on one service I would have purchased.

I had Danny as my salesman and he was Phenomenal! He helped my every single step of the way!! Literally! He was so patient with me and he made sure to show me all the options available that fit what I was looking for. He is the absolute best of the best! If your looking for someone to genuinely help you and have your best interest in mind, Danny is the man!!

Great and fast service. Cheaper than I had expected for the services needed. Highly recommended.

You can?t ask for a better service advisor than Eddie Benscome!!! He kept us advised every step of the way and made our experience one of the best.

It was fine. She was helpful and pleasant to deal with.

Mike was great to work with and that made the experience nice.

Always great service and great job! Friendly staff

Great service, Elizabeth made sure everything was ready and I got my discount. The gentleman who assisted (unfortunately, I didn't get his name) took care of some minor details which I so appreciated!!

Customer service folks were excellent. Elizabeth made sure everything was ready and my time waiting minimized. The gentleman (wish I?d gotten his name) took care of some minor details that he noticed and I really appreciated that!

Fast efficient service. Friendly comfortable

the technician specialist are always helpful and have great customer service. they all seem to go above and beyond to make sure you are a satisfied customer when you leave. and a day or two later someone always calls to see if you were happy with your experience there. I think that's awesome. I bought my 2020 Honda Accord Sport here without any one pressuring me and as a female by myself i truly appreciate that.

They helped me out GREAT AND TREMENDOUSLY!!!!!!!!

Great personal service.... knowledgeable mechanics ... show room, Immaculate!.

Always friendly and dependable in doing great service work!

They sell the quality cars asked for Salesman sal

Our sales men was very helpful and explain everything about the car that my husband and I purchase from Honda . We are very happy in picking out this car since we never had a Honda. I believe we made a good choice on our new car and we really got a good deal on it for the price. So again we made the best choice of buying my car. Thank you for Kyle for being a wonderful salesman.

Very friendly and professional

This was our second time doing business here. Our salesman, Sal, and the manager made this the quickest and easiest car buying experience that we have ever had. Sal went above and beyond to help us choose the right vehicle for our family. I definitely recommend this place!

Huge thanks to Service Advisors Elizabeth and Stephen. They are always helpful and get me in and out as quickly as possible.

Arrived early at 7am to have my oil change and tire rotate and balanced. The wait time was extended to 10:00 to accomplished the recall notices on my 2019 Honda Pilot. They were quick and efficient. The atmosphere was great and my recalls were taken care of quickly as well. I was out by 8:20am instead of the quote time of 10:00am which made it nice.

My experience was great and my customer service advisor was courteous and answered all of my questions. My oil change was done in record time.

Joel was great!! He helped me find the car that was the right fit for me.

Great car buying experience, everyone we dealt with was very helpful and friendly.

service tech was very positive. Facility is comfortable and pleasant.

They always take good care of my needs, fast and friendly.

Chris was very helpful when choosing my car. He answered my questions and was very knowledgeable. I enjoyed my experience very much.

I have been using Economy Honda since 2002 and I do not recall ever being unhappy with their service. They have takem excellent care of my vehicles (3 purchased from them). The crew is great! I always highly recommend them. :)

Steve Howard at Economy Honda is the reason we keep coming back there. His customer service is outstanding and he goes above and beyond to help us every time!

I would recommend them BUT only if you’ve got a lot of time to kill or your time’s not important to you. I had a 4:00 appointment for a simple oil change and it took an hour and a half. They do quality work but maybe they could have an express service like they did at their old location.

Always a great Experience at Economy Honda. Friendly, Clean, Professional.

Fast. Convenient. Friendly

Appreciate the safe environment during COVID! Fast/friendly service!

Very good experience. Love the new car.

I was very impressed with the speed and quality of service I received at Honda. The service tech diagnosed the problem immediately and replaced the oil filter. I no longer have the grinding sound and am thankful the problem was repaired before I blew the engine!!!!

Always have top notch service at Economy Honda! Friendly, knowledgeable staff, great facilities. 5 stars!

Wait time. Appt at 1:15. Was asked to come back in 1 hour. They were running 1 to 1 1/2 hours behind. What good is an appointment?

Customer service was great. They had us in and out. We will go back..

Great job. Quick service No problems. Clean waiting area

Mike and Dustin went over and above to get our family what we needed and we received much more than expected.

I trust Economy Honda to be truthful, fair, and keep my car in the best condition possible.

Retchie went above and beyond on my last maintenance call. They forgot to wash my car on Monday. I ran it up there on Wednesday for a wash, thinking they closed at 7pm. It was 6:15pm and they closed at 6pm. Retchie was getting in his car to leave. However, when I told him what happened, he got out of his car, got in mine, and went and got it washed. That is above and beyond in my book and I really appreciate it. Thanks Dan, Retchie, Denny, and the entire Economy Honda Service team!

I had a good experience and I'm very appreciative of the employees at Economy Honda.

Top notch service. Got an oil change and brake flush done and car was finished ahead of quoted time. Also just wanna give a shout out to Denny elder the service manager and Tyler as well. I noticed my trunk lid wasn’t lined up properly and wouldn’t shut sometimes and he went above and beyond and had it fixed in no time.

Everyone was so helpful and nice! They were very busy with appointments and we just walked in and they bent over backwards to help us get a great car! Mary greeted us and checked up on us while we were sitting down. Sal did a lovely job helping us look over both the car we liked and the car fax and Allan was delightful while helping us with paperwork! A very special thank you to Sal who bent over backwards to help us take home the car that day! We really really appreciated it!

Great place to buy a car and have it serviced-I highly recommend Economy Honda.

Great customwr service and overall awesome workers !

Excellent service and service was done in a timely manner.

From the time i entered the service department i felt like i would be treated like a friend not just a number. I met the service manager, Dan, who walked me through my service issue. Economy Honda service department used their experience and knowledge to resolve my problem. Thanks again, Ron

Made appointment on line. Arrive a little early. Car was ready in about an hour and a half, which was the same amount of time they said it would be.

Tyler made sure we had a good oil service. Car was washed and treated well per Covid regulations.

Great experience ??? 776 Retchie Lopez was excellent! If there is a gift you reward employees with for treating customers well, he should get it! God bless

We took my Honda Pilot in to get some updates done and to fix a problem we were having with the warning beep. All things were updated and fixed to our satisfaction.

Economy Honda Superstore Chattanooga did a wonderful job servicing my Honda CR-V yesterday. Very timely, accurately accomplished, and did not try to oversell me on items not yet needed. They are great!

Bought a brand new CR-V from them in November and had to trade for something bigger last week. The salesman, Chris, was amazing! He really had to sell me on the Odyssey, as I’m not a minivan person. Very professional and a smooth transaction.

Ritchie in service is the best! He treats you like you’re his only customer! It means a lot!!

Fast. Convenient. Friendly.

New tires other service work, great service as always

I am a regular at Economy Honda?s service department, took my 2014 Ridgeline in for scheduled service this a.m. As always, I was promptly greeted, shown package pricing options available for my immediate need, and invited to wait in their very comfortable lounge. Tyler Gaillot, my usual service writer, kept me informed and updated on my vehicle?s service process throughout my wait. His courteous, professional approach to mine and others? car care needs is unparalleled. I?m treated like my business is very important to the service department, every time I visit. Keep up the great work!! Blessings!! ?

We were treated very fairly and were pleased with the outcome.

We purchased a used Honda Pilot from Economy Honda over 10 years ago and recently replaced it with a new one. We have stayed with their service department the entire time because they earned our trust early on and have never let us down.

I took my CRV in with a tire problem. Denny, Elizabeth, and Ritchie all worked with me to get my problem corrected. Great folks. They genuinely care about making sure you are satisfied with their service. I received a follow-up call the next day to be sure I was completely satisfied.

good service safe practices--staff wear masks, prompt

The service repair department was great, good customer service and courteous and prompt timely sevice.

Love my new 2020 Honda Passport. It's roomy, comfortable, and handles very well. The design and features allow for a smooth and trouble free driving experience. I traded in my older Honda Pilot and couldn't be happier. The Sales team was extremely professional and efficient and made this the most pleasant car buying experience I have ever had. Economy Honda rocks!

Service gentleman was extremely kind and helpful. This is very important to me when I consider another auto purchase

It was the best truck buying experience I ever had . They were great and very helpful . Our sales person Kyle was a pleasure to work with will definitely be back

It's a very nice new dealership and the people are very friendly. Came in with a dead battery and no appointment and were taken care of promptly.

Everyone her was extremely helpful and nice. The best thing was I was in and out in about an hour and a half and they did not waste my time. Awesome experience!!

I’ve never had a bad experience and I’ve bought 3 cars from Economy. Great Service!!!

The Economy Honda Superstore is beyond awesome. I've had both minor and major services done to my 2013 Honda Civic and they have always come through with top notch performance. From Oil Changes and Alignments to Radio repair and Part replacements, they have served me right every time. And for a fair price too. The service is great. The lobby is excellent, filled with snacks and entertainment as you wait. And I can't forget to mention the car wash at the end. It's like riding off the lot in a brand new car.

Great service from my rep Eddie! Very professional and quick turnaround on my oil change service! Highly recommend!!!

I want to thank Nissan of Chattanooga East for messing up the paint on the car I thought was perfect for me. Had this not happened I would be driving a 2019 Nissan Sentra instead of my brand new 2020 Honda Civic!!!! Praise GOD for watching over me and guiding me to Economy Honda Superstore!!!! Salvatore Greco and Keisha Jones had to put up with this little old lady but delivered the best customer service. Price was just $4,000 more than the Nissan but Nissan had 20K miles on it where as my new car has less than 10 miles plus 3 year/36K miles warranty on it...YES...I am so excited!!! Thank you so much and may GOD's blessings be upon you both!!!

Economy Honda did an outstanding job servicing my vehicle today. They were fast and kept me informed.

Great service. Was fast and even help having the discounts they provide on their website.

I was running late but I needed to get my oil changed this afternoon. Mr Lopez met me when I drove into the service dept and assured me that he could get my car serviced without any problem. I felt bad showing up so late, but again Mr Lopez took care of me and my car without any problems. I really appreciate him as well as the service dept of Exonomy Honda.

They offer good service and reasonable prices.

Amazing car buying experience! Quick, simple and we were in and out in no time! I would highly recommend!

The service rep worked closely with me and the technician found the problem quickly. Everyone was friendly and helpful.

No pressure sales and was an easy process

Excellent service. Minimal wait time. Staff very courteous.

Very knowledgeable staff that was quick to answer all my questions.

Great service and reasonable. Awesome customer service

The cars are great and will last a long time. The service department is great also

They get my car serviced fairly quick and there's a nice waiting area. The staff is friendly and know how to treat customers.

Service advisor Edward was excellent at keeping me in the loop as far as price and process of repair!

Routine oil change and tire rotation was entirely satisfactory.

Had my car serviced today. The service advisor, Retchie Lopez, was very kind and professional. He even sanitized my vehicle before I I left. Great service.

Economy Honda's service is second to none. We have purchased two vehicles with Economy, and we always service our vehicles at Economy too. They provide excellent service every time. Most of all, they are honest and do honest work. I love Economy Honda. Thank you, Jordan Penny for excellent service today on our Honda Civic.

I had a rear tire continue to loose air. After three different stops over a week to air up I drove to Economy Honda. I did not have an appointment but the young man told me not to worry, he would check it out. He found a nail in the tire and fixed it. He was very courteous and yet professional. He did an excellent job. As always I rate your store as excellent.

Jordan Penny did an excellent job at having our Honda Civic serviced today. We are grateful for the quality service that the people of Economy Honda provide.

Catrelle Henderson was super to work with. Very knowledgeable and helpful. Buying a car was a pleasant experience.

As always I will not go anywhere else but economy to have my service done. Every time I have my service done it’s performed in a timely manner. Super picky on who touches my car; I will not let anyone else touch my car but Anthony, super nice guy and really friendly. When I’m here I always feel like I’m always welcome and not like other places that pressure you into other services that’s no necessary. I love talking to Lee and Eddie they are great guys and always make me feel welcome when I’m there. To this day I never regret making the decision to buying my civic and thank you Chris for working your magic getting me into one. If anyone is reading this, also if people knew how picky I am; you will not regret bringing your vehicle here to have service or mechanical needs done.

Had a wonderful experience at Economy Honda! I bought a 2020 civic 7/11 from Chris Hardaway. Everyone was nice and helpful. Would recommend!

Great service and very knowledgeable.

My husband and I took my 14 year old Honda Civic to the service center for minor cosmetic repairs before we handed it over to our son and his wife. While there we looked at Honda CRVs to purchase. Several hours later we drove home with not only the Honda Civic's minor repairs finished, but also with TWO new Hondas! Our Salesman, Mike, was excellent! He took us through every step of the process and even delivered one of the cars to our house! We are super impressed and very excited about our Hondas!

It was a good visit. I always respect their judgement on what needs to be taken care of when I bring my car to your service department. I am a health care worker and I noticed how good your employees are disinfecting the service waiting area. Thank you

I arrived without having an appointment. I was helped immediately by friendly, well informed staff. The waiting area was very clean with more friendly staff. (I did miss the snacks and drinks though! - thanks to Corona!). My tire was fixed promptly and I received a complimentary car wash and multi point vehicle inspection.

My service experience today was outstanding! Thanks for the quick and thorough service.

Traded my 3 tear old Honda Accord EX-L yesterday for a 2020 just like it. Of course, there were style and feature upgrades since the old one, and I love the need vehicle. Salesman Brett and GM Jared were great to deal with. Gave me a great trade on my old one, and Economy always has good deals on their cars. Honest, professional, helpful, and not pushy. Great experience.

A significant number of employees were not wearing masks. This is not acceptable during a pandemic, especially with the rapidly rising number of Covid cases. Customers should not be carelessly endangered by employees. I wore a mask. Other customers also need to be required to wear masks to safeguard your employees.

Great customer service by the service dept. I got in/out within 2 hours on a Friday.

Like the new facility and friendly staff

Nice facilities, quick service. Pleasant and friendly staff.

The service at the Honda dealership is efficient and effective, as usual. Everyone is very polite and provide you the information you need.

Great Service always, Advisor team are very knowledgeable

My wife & I had a great, all around car-buying experience and would recommend Economy Honda Superstore to anyone seeking to purchase a new vehicle....

Amazing service and they did everything they could to make my payments as flexible as possible.

I had great service today!!

Kyle did an incredible job with us they were McReynolds accommodating to us and worked with us without being too pushy

Great customer service reps and service techs. No issues with either in the 7 years I've been a customer.

Excellent service center, always do great work, helpful and friendly.

The service department was excelly

I had a wonderful car buying experience here and would recommend anyone shop here for their next vehicle. I love my Pilot!! Thank you guys!

Amazing! Dylan Simmons listened to our needs, our budget, and found a car that surpassed it all!! My son left the parking lot with a smile from ear to ear. Overall amazing experience!

They have a great service center and salesmen. We have bought a few Honda’s from them. There is only one thing to watch out for from last experience that I do not like. They spray the car interior and exterior with some so called protectant and say that it’s stain resistant and spills or marks will come so easy guaranteed.They don’t even ask if you want it, they just tack on another $500 and it is what it is. They make it sound good but the stuff doesn’t work to my experience. EVERYTHING show s up even water marks from condensation of the bottom of a cup that will not come out. I’m sorry but it seems to make things worse. If you leave the window cracked by a accident, rain marks are stained into your seat. My seats look awful and no food or drinks are allowed in my new car. Other than that, I have always had a wonderful experience at Economy Honda. And the new building is nice.

Chris H. and Dustin took great car of me and my son... on the purchase of his first car

I’m new to area. I’ve been to Economy Honda Superstore twice for routine maintenance on my Honda Civic. The technicians were very knowledgeable and they did not try to sell me extra add ons. I made an appointment both times and waited on my car. The customer waiting area was super clean along with available coffee, water, and snacks. The bathrooms were immaculate. What meant the most to me was how I was treated with respect. When my car was ready, the technician explained my bill in detail again what was performed on my car. Thanks for taking great care of me and my car!

Service and hospitality were great!

Super friendly and great. First timers buying a car they explained everything so well!

Very friendly staff, clean facility, overall a great culture and awesome experience! Recommend others to check out their inventory and try them out!

A warning light came on and I took my car in to get it checked out. Economy Honda service department was helpful and super friendly! They did an amazing job!!

Economy Honda has a great Service Dept. and I have been a customer for over 12 years. The staff is exceptional and they produce great work, always completed it on time and on the first visit.

. Very attentive to their customers. Very knowledgeable about their products & services.

>Oil change - fast and efficient. > Lady at the new car area (who answers the phone) - EXTREMELY personable. Great Lady. >Person taking money acted as if I asked a difficult question when I had to ask 3 different times 3 different ways to which the 3rd time I received a "forced" and unemotional "I don' t know". Question was about the popcorn and snacks.

Always great service at Economy Honda! Pleasant and knowledgeable staff.

We purchased my son’s first car from Economy Honda today after a several week search elsewhere. They offered the best quality, preowned vehicle at the most reasonable price and were by far the most responsive, friendly, and professional staff we have encountered through our search process. Charles Neff, our sales associate, was excellent all-around and truly made the buying process simple and enjoyable!!

Our sales associate, Charles Neff, was a pleasure to work with during the purchase. This was simplest, most straight forward car buying experience I’ve ever had!

We had a great experience in buying our new car and with the first service appointment! Elizabeth, in service, was fantastic!

Bought my car here and they have done all the maintenance., wouldn?t go anywhere else.They are truly a ?super store?. Always helpful and polite. Ritchie Lopez is superior at explaining everything. Great guy

This is my 4th time purchasing from Economy Honda, they have the best staff, they are so easy to deal with and they always go above and beyond to make the experience the best ever! I will not buy a car from any other dealer other than Economy Honda! They are awesome!

I did not feel pressured to make a purchase but more supported.

Service Center The attendant told me what I really needed repaired at the time and what could wait. Since it was after the COVID 19 quarantine, it was very helpful to put off some costs until we have our feet on solid ground. They even repaired a tire with a patch that another company messed up.

Always great service and Retchie Lopez goes above and beyond!!

Thanks for the car service always friendly and clean

Clean facility, friendly staff, quick service.

Jose Garcia Catalan was a wonderful salesman! It was a great deal and they found a way to provide everything that I needed.

Perfect experience. Highly recommend! They did not let me settle for any less than what I absolutely wanted and they made it work. And most of all they delivered my car to me and I live an hour away!

Excellent customer service. Fast convenient service. Friendliness, courteous staff. Denny is a wonderful manager. He makes sure everything is done correctly. All stars for the Economy Honda Superstore! Helen Morton

Great job and timely service with great value. Very clean service area and Showroom

Oil changes and tire rotations are everyday tasks. Economy Honda takes pride in the routine jobs, and returned my 2018 Accord with a fresh car wash. I will continue to have my vehicles serviced by them.

Oil change. Fast and efficient service. Friendly , helpful staff

Brakes replaced and the service was excellent. Negotiated on price and completed repairs very quickly

Dylan was the best salesman! My entire car buying process was so easy. Definitely will recommend to family and friends.

I?m always satisfied with my experience at Economy Honda. I?ll be purchasing from them again in the near future.

I didn't have to wait to long . They was real nice and done a good job they also did other service check plus a car wash after that . Good job honda you've gain my service.

Excellent service, excellent facility. Look forward to purchasing a new car from them in the future.

It is a very courteous and prompt service dept.

First Honda I?ve ever bought... Charles was the best salesman and everyone on staff super nice

Chris Hardaway was a wonderful salesperson and easy to deal with. I didn?t go to Economy Honda that day to buy a car, but Jared Haas made it very easy. Everyone I dealt with, especially Chris, was helpful and wanted me to have my new Honda CR V

Always a wonderful experience with the service team! They take their time to explain things, aren't pushy, and always have coupons and deals to help out. Never a negative experience in the past 8 years!

Very courteous, reliable and well trained staff

Always receive top notch service!! Courteous staff, coupon offers and comfortable waiting room. My 5 year old Civic thanks you!

Everyone was so helpful. Will be using them again in the future.

Awesome experience. We lost our 2017 (Just bought it 3 months ago) Honda Civic to the tornado and was in need of a new ride. They so happened to have an amazing deal on a 2019 Ford F-150 that was a perfect fit for our family. I was in and out in under 2 hours. The reason I recommend them is prices are always the best, the service department is amazing, never any pressure, and the people are truly caring and friendly. When we need to replace our odyssey we will be going to economy Honda.

Great service , I didn't have to wait for long, and I was able to watch tv in a clean and comfortable setting...

I have been looking to buy a new SUV as my mommy car. I bought my first car from Economy Honda of Chattanooga which was a 2012 Honda Civic. I looked at different locations between East Tennessee to Middle Tennessee. After doing my research (I wanted to get a black interior and black outside), Economy Honda of Chattanooga offered the best deal for a 2020 CR-V Ex. I drove 2 hours from Nashville to get this car and it was a great experience. I was able to text Jared (Sales Manager) and he communicated with me regarding my car. As I arrived at Honda, Jared had already informed me they would pull the car up front for me. I met with Matt when I arrived and had a chance to test drive it (they had it pulled up front and ready to be driver) and he was great! He was such a great help with informing all about the technology of the car. All in all it took about 2 hours to finish the process and I was greatly impressed. Thank you Economy Honda for giving me ANOTHER great experience.

I have been looking to buy a new SUV as my mommy car. I bought my first car from Economy Honda of Chattanooga which was a 2012 Honda Civic. I looked at different locations between East Tennessee to Middle Tennessee. After doing my research (I wanted to get a black interior and black outside), Economy Honda of Chattanooga offered the best deal for a 2020 CR-V Ex. I drove three hours from Nashville to get this car and it was a great experience. I was able to text Jared (Sales Manager) and he communicated with me regarding my car. As I arrived at Honda, Jared had already informed me they would pull the car up front for me. I met with Matt when I arrived and had a chance to test drive it (they had it pulled up front and ready to be driver) and he was great! He was such a great help with informing all about the technology of the car. All in all it took about 2 hours to finish the process and I was greatly impressed. Thank you Economy Honda for giving me ANOTHER great experience.

Economy Honda is a honest, fast and straightforward kinda business. They make buying a car as painless as possible. Would definitely recommend.

Unbelievable! I had the car I wanted. The features I wanted, and the financing I needed all in about an hour. Matt my sales person took care of me like we grew up together.

Always a pleasure. Consistently provides good customer service. Professional and knowledgeable. Never feel pressured to get anything done unnecessarily.

It was efficient, cost effective, very communicative with amazing customer service; by the way I?m referring to my car servicing. I will return to this dealership.

Wonderful experience, Tim , my salesman was great. All the people were professional, friendly and knowledgeable. I would recommend this Honda superstore to everyone

Great Sales Rep. The finance advisor was super helpful and very easy paperwork. We love economy Honda!

Another great experience at Economy Honda. Always extremely helpful and courteous.

Best detail ive ever had. Joe was super nice and would definently recommend him and Economy honda.

Excellent. I was greeted immediately. My oil change was done within an hour. Waiting room was clean

I recently leased my fourth car from economy Honda and had a great experience, as always. Charles was awesome and the new building is incredible! It was such a good experience that my family left with an Odyssey on lease as well! It?s our 7th car total from Economy Honda and we couldn?t be happier!

I Absolutely love Eddie. Every time I bring my car in for service he is always very helpful and knowledgeable.

Excellent facility and staff, and I would highly recommend Economy Honda in Chattanooga, TN

Service was great, wait time was excellent! Honda do a great job of pleasing their customers!

Always great support and service. Tyler was courteous and explained the process as service progressed.

Great service! Great facility! Thanks! The tech was so courteous! My second visit to the new place on Lee Hwy and really enjoy the newness of it!

The Technician was very courteous and efficient. He evaluated my issued and gave me available solutions. The experience was fast and thorough.

I had a great experience today (4/21/2020) at the Honda Superstore

Had the best customer service experience today from Ritchie @ Econo(my) Honda Superstore! This location is "my Honda". I've been a customer since 2008. & he is why I continue with "my Honda". Alway, honest & friendly & quality service!

Staff was very friendly, explained everything throughly and service was fast.

Steve Howard provided excellent service! Economy Honda is the place to go for fast and reliable service on your vehicle.

Economy is always good to explain what is due on the car and what you can wait on if necessary. I have worked with 2 of their service advisers and enjoyed it very much. My car was ready before I was told and the cost was reasonable.

Great customer service and kind salespeople are why we keep coming back. Have been coming to them for at least 10 years now. And wouldn't go anywhere else. They take the time to go the extra mile for you and make sure you get the best they have to offer. Customer for life now..

I came to lease a new vehicle the staff was outstanding. I am a repeat customer and I love Economy Honda.

Great experience love this dealership!! Great customer service

Steve Howard was an absolute pleasure to work with. He went above and beyond to explain all service details and to let me know he was my point of contact if I needed anything. His quotes on price and time were accurate. I felt informed and taken care of. I will continue to use Economy Honda specifically to work with him.

Thank you Economy Honda for quick, professional, friendly service.

This is the best service center I have ever used! They are always polite and honest. They only tell me about other things I might need to consider getting serviced when it is appropriate. They never try to sell me on unnecessary service work. I love that they run my car through the car wash when they are done too! Waiting area is clean and right now they have all the seats at least 6 feet apart due to the coronavirus restrictions. Thank you Honda of Chattanooga for all the great service!

We loved working with Chris! He was personable, professional, knowledgeable and just a great person to work with!

I recently took my 18 Clarity to Economy Honda for service due to rattle from the dashboard. As a car owner, I am very particular about my vehicles especially when it comes to unwanted sound. This started the last 1K mile when I noticed a rattle coming from the dashboard while driving on imperfect roads. While I?ve tried to ignore the sound, it is difficult to do when I am driving on electric mode most of the time. So, I decided to bring the car to Economy to see if it can be fixed. While most service rep and mechanic will dismiss the issue or tell me it can?t be duplicated, Mr. Retchie Lopez did no such thing. Both he and the service mechanic found the issue and got the issue resolved. I am truly surprised and appreciative of the attention they gave in resolving the problem. For that, I sincerely am thankful. Please extend my thanks to Mr. Lopez and the mechanic for their excellent work.

Once again....Impressive service,Staff and ease of access. I am always greeted within 2 minutes after arrival, relax in the comfortable waiting room while my CRV is taken care of. Oh, did I mention the free complimentary car wash?

I had a great experience. The service department did a great job.

Everything went but as with car dealer the process always takes stop long

Excellent communication during my service visit and wait time was minimal.

Excellent and quick service. My oil needed changed , I called and did not need to schedule I was told t just bring it in. They are open until 5 pm.

Our entire buying and service experience has been outstanding. Eddie in service and Brandon in sales, you couldn't ask for any better!

Excellent service and knowledgeable sales. All friendly and excellent at dealing with problems. Only place we have bought a vehicle in decades.

Good overall experience ..........................

Went in for standard 30k checkup. They pointed out the van had a recall and they took care of it during the visit. They beat their estimated time. The waiting area was nice and clean. Best part was all the employees were nice, helpful, and very responsive.

Our 2016 Odyssey recently had to be towed in...which was an easy deal thanks to Honda...they took care of the whole deal! Quickly...& Steve Howard contacted us as soon as he had a diagnosis...Mr Howard is Awesome & so helpful! & he was happy to tell us All under Warranty...this is our 3rd Odyssey all from Economy...the next vehicle will be for our 16 year old twins who grew up in an Economy Honda! 5 ⭐️!

Catrelle went above and beyond to find the car we wanted. Love our new car!! It has everything we wanted in one car.

Great experience Chris helped me a lot. He is very friendly

Very well caryed by the associates. Have to leave a big thanks to the seller Kyle for his professionalism and effort to get the best deal for both sides.

Catrelle went above and beyond to find the car we wanted. Love our new car!! It has everything we wanted in one car.

Quick service and very friendly representative.

Great service and fast was in and out and my customer service rep was excellent

Service advisor was very helpful. All work was in timely fashion. Did not try to sell unnecessary extras. Waiting area was clean and comfortable. The car was returned clean. The cost of the service was very reasonable.

We had a great experience purchasing our new vehicle from Economy Honda! Everyone was very helpful & friendly, especially Trey and Michael. I highly recommend going to see them if you are looking to purchase a new vehicle.

Even though this was routine service session the staff were very helpful in explaining what was the recommended services. They also listened to an additional concern and were able to also resolve the issue during this routine service visit.

GREAT place to buy a car , caring people that does you right ! highly recommend

Great experience, knowledgeable and extremely friendly.

Juanita was very kind and friendly. It was a pleasure working with her to find our daughter the perfect car

Economy Honda is the only place I will take my Passport to be serviced. Even if it is only a leaking tire, which it was today. I don't want anyone else messing with my car. Not only did they check the tire (which did have a nail) but also ran a wellness check and found my less than year old battery was a little low on charge. Since it is still under warranty they recommended I replace it. The service rep was incredible (gave me updates as to when repair would be completed), the service was fast (I just walked in and left in about an hour), and the facility is really comfortable, modern and clean.

My experience was fine . The employees were friendly and helpful .

Had a dead battery for no apparent reason. Had an appt and car was taken to service bay right away. Service dept checked it out in less time than quoted. No problems were detected. Very comfortable lobby. Nice amenities and service reps were very attentive.

I just bought an2017 Honda Civic and I am inlove with it! Brandon found exactly what I was looking for in my price range and the customer service is 10/10! I loved everyone that worked with me to make this happen and I’m forever grateful!

With the great assistance of Sales Representative Charles Neff I purchased a 2020 Honda CR-V EX for my wife on 2/13/20. We received a good price with excellent service and I would recommend Charles and Economy Honda for anyone in the market for a new or used car. Thanks again Charles.

Very pleasant. Routine service for oil change, tire rotation, and recall upgrade. Taken right in (without prior appointment). Work done in a timely manner.

I do not enjoy car shopping, however, my experience with Economy Honda was so smooth. No hassle from the staff and we were able to browse the stock and choose our vehicle with our salesman close by to answer all our questions. Thank you Zach Powell -sales, John Carlisle-accessories (car is a knockout) and Dustin Backus-finance for such a smooth purchase. I absolutely LOVE My Honda Civic!

I felt very comfortable with all the sales staff involved, especially Chris Hardaway. I had taken my previous Honda there for servicing for approximately 15 years and was very pleased with service.

If you are in the market for a Honda, Chris Hardaway is the guy to go see at Economy Honda! I have bought many new cars at various dealerships and Chris was the best salesman I’ve ever dealt with! I did not have any pressure he took so much time with me. He deserves employee of the year after dealing with me. I was a mess trying to decide what kind of Honda I wanted and all the cars to choose from! If you are like me and want a new car but needed the right guy for my car shopping experience, Chris Hardaway is the one and only go to guy! I usually don’t write reviews or feedback but Chris deserves the recognition for going the extra mile for me!!!! Thank you Chris Hardaway!

I had appropriate explanation on the service required and speedy service.

Amazing customer service! Staff is very courteous and very willing to help in any way they can. Everywhere in the dealership is spotless.

Pro, Treated very well. Con, not very negotionalble. But we did still get a great deal on a very clean used suv. Process was quick and easy. Good communication on returning calls.

I'm always greeted within 1 minute after arrival. Service writers courteous and professional. Repairs done to my satisfaction.

We were looking for a used SUV and drove off in a new Honda CRV

I just made my first new car purchase. I was very pleased with my whole car buying experience. Trey answered any questions I had and made the whole process very smooth. I absolutely love my Honda Civic! I would 10/10 recommend Economy Honda!

Always great service experience. The new location is great!

They were really nice and don’t take long at all

Great prices good people who work with you made the buying experience a happy time instead of something you dreaded First service was a good one fast service checked. My car over and changed the oil changed. Terry&. Florence

Tyler was attentive, kept me up to date and very pleasant when I took my car to express service. Thank you Tyler!

Great service, Detail explanation of what was needed and options available, and timeframe needed to complete the required service.

My vehicle had been "galloping" during acceleration for some time. The service advisor said changing the transmission oil would probably fix the issue, which it did. Need to shorten the time between those oil changes?

Great product...exceptional help with the financing!

I was actually checking the comfort if the seats before looking into buying a used CR-V. I saw the Radiant Red (a new 2020 color) and that was the car for my wife!