Review Your Experience at Economy Honda Superstore!

Here at Economy Honda Superstore in Chattanooga, we constantly strive to provide a satisfying car-buying experience for all of our valued customers throughout the nearby Cleveland TN & Hixson TN region. Our Honda sales and finance teams offer many years of expert service helping drivers navigate the car-shopping process. We are eager to discuss the options that are available to you to enable you to make empowered purchasing and leasing decisions. When you have questions about our new car inventory, Honda financing, and recommended auto service appointments, we invite you to contact the Economy Honda Superstore!

To ensure that we can continue delivering top-quality service to drivers throughout the Chattanooga area, we appreciate receiving your feedback online or in person. In addition to encouraging a conversation regarding your car-buying concerns while you are visiting our Chattanooga Honda dealership, we are also eager to read about your personal experience at our dealership in your online review! We encourage all our valued customers to publish a review of Economy Honda Superstore on websites like Yelp, Cars.com, Google+, Edmunds, and more. Contributing your online review is a simple and convenient way for you to provide us with feedback regarding your experience.

An additional benefit of the online review process is that it ensures our Chattanooga Honda dealership continues to meet or exceed your high expectations of service. If you received spectacular service from a specific team member that you would like to recognize, your online review is an excellent place to mention your experience. Your review also helps other drivers throughout the Dalton, GA and Cleveland, Chattanooga, and Hixson, TN region determine what to expect from our dealership. We look forward to welcoming you back to Economy Honda Superstore when you are ready to look around at our new Honda inventory or service your vehicle at our Honda Service Center. We can't wait to read your online review of Economy Honda Superstore soon!

*Google+, Edmunds and Yelp require an account to leave a review. Cars.com does not require an account.

Recent Reviews from Economy Honda Superstore

My husband and I take our three Honda vehicles ONLY to Economy Honda because of the professionalism of the entire service team. They are all excellent service advisors but there is one who stands out - Retchie Lopez. We had dealt with him the last ten years. Every single time he takes our cars in, he advises us with the utmost expertise and knowledge. He goes above and beyond what is expected of him. Though I deal with him more than my husband does, just one phone call when I cannot make it, he takes care of my husband just as if I were there. That tells you he takes good care of everyone he comes in contact with. When I asked him to check our Accord because my college son was taking it to Ohio, he had that car checked like a fine-tooth comb. Because we trust him and his judgement, we let the team do what needed to be done - no second guessing. When one other service advisor said she did what she said she did and it wasn't done, I took it back and let Retchie fix it. When I'm having difficulty with one of our cars, my colleagues would recommend other shops that work on cars, I always say NO, I know someone who will take care of the problem. Just yesterday, our son called and the Civic battery died and the car would not start. My husband jump started it and Retchie had the car going in no time. Economy Honda should be proud to have Retchie Lopez in their team whose workmanship is impeccable and as a person, he is honest and humble. 4/15/17 I take our three Honda vehicles fairly regularly not only for routine maintenance but for other issues as well. Every time I go to Economy Honda I always request for Retchie Lopez. He's the best! Most of all, he's very trustworthy. Trust is something you build up for years. Indeed, Retchie has earned my utmost respect. He's very knowledgeable, polite and respectful. He acts very professionally. He takes good care of our vehicles like they are his own. I've seen him work under pressure and he treats each and every customer like they are the most important people in the world. I highly recommend Retchie and Economy Honda to everyone needing expert automotive service. Thanks, Retchie Thank you, Retchie!

Emmie Ferguson Jun 20, 2021

This was my first experience at Economy Honda service and I've never been treated better! From the moment I drove up until the moment I left in my new car. I was impressed with the incredible customer service. I would definitely encourage anyone to come to this dealership for their car-buying needs. Always go to a dealership prepared though. ;) ********************************* That was the quick and dirty review, if you're interested in the who story... read on. ********************************* Let me start by telling you how my adventure started. I had already done all my research on which vehicle and trim model I wanted, knew what prices to expect and how much I wanted to put down, how much I was willing to finance and what my interest rate should be at a maximum... So, I went out into the world "armed" in that regard. I've always heard good things about a local Honda dealership here in Nashville, Crest Honda... Anyways, long story short-er, they didn't have the 2017 Honda Pilot Elite in Silver or Obsidian Blue and they said they couldn't find one in the entire nation. So, as I said, I knew what I wanted and I didn't want the two colors they did have in stock so I went home and that night got on Edmunds.com do my own looking since it sounded very far fetched there was not a one in the nation available. Edmunds search came back with several in the nation, but the closest to Nashville I could find was Economy Honda and a place in Knoxville. Upon reading sales reviews Economy Honda stood out above the others and seemed to be the Honda dealership I would like doing business with. The reviews were pretty spot on. The next morning I called the dealership and spoke to a woman who would seem to take care of the online traffic for their dealership. I wanted to verify if they did have the vehicles in stock before I drove down there. They did. I also asked her if I could send them pictures of my current vehicle and answer any questions about it so I could get a good idea what they would give me for it as a trade-in. They did allow me to do just that. Once I had the response back on what they would give me, and it was satisfactory (at best), I told her I was going to head their way and where I was coming from. As I packed up the family, (my wife, 4yo, & 6mo) I thought to myself; I read great reviews but I don't want to take the risk of showing up and be treated like a local straight off the street. I was looking for a little more attention since we were going the extra mile and would like it if they did the same. I remembered reading a review and someone mentioned the manager's name and the hospitality that Jason B., provided, so I called back and asked for him; I gave him the run down of where we were coming from, it was my wife's first car-buying experience, and which we coming to look at ONLY the silver and blue Pilot Elite's. He said he understood and would have them pulled to the front and waiting on us. We drove 2-hours to the dealership, ready to buy a car, but also ready to walk away if the deal wasn't right. As soon as we pulled in we saw the two vehicles up front just as promised and boy did they look sharp. When we got out we were greeted by Catrelle Henderson who turned out to be our salesman. He was very pleasant, easy-going, and not pushy at all. My wife and I spent about 5-10 minutes looking over the two cars and decided to go with the Lunar Silver with Gray interior. We told Catrelle we were ready to go in and talk about prices. Once inside the other employees were very friendly and they offered us the usual drinks, pretzels, popcorn, etc. This whole process went pretty well though the most challenging part of the who experience was waiting for the finance people to get to us. After we had signed all the papers and were given the keys, Catrelle had the vehicle detailed and waiting for us. He even paired our phones to the vehicle and asked if there was anything else he could before we left. We took some pictures and parted ways. Once everything was said and done, it was an even better 2-hour trip back home.

2017PilotJazz Mar 11, 2017

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