Economy Honda customer service has always been top notch.

Personal was very personable. I felt that management was committed to not only doing a good job but meeting verbal commitments.

The staff is very friendly.they keep you informed about the service that being done.

I’m revising my original lower review after being contacted by their GSM. Brice did the right thing, and has restored my confidence in their dealership.

Our salesperson, Sal, was fantastic. He was very knowledgeable, as well as personable.

Honda has always given me the best service for my car.

Excellent experience. Catrell Henderson was the salesman I dealt with. He was very pleasant to work with.

Efficient and great customer service and keeps you informed

I had an appointment to get my Pilot serviced, but was running late. I called to verify if I could bring my Pilot in, being that I was late. I was told to bring in my Pilot and they would take care of it. I went ahead and took my Pilot in and the service team got my pilot in and serviced it in a very timely manner. As always, the were thorough and very polite.

Great service and friendly people . I will be going back for all my oil changes and service

Economy Honda has a big inventory of great cars. We found a few on inventory list and decided to stop by as we were traveling through the area. We were greeted right away and our sales rep, Brandon, was so personable and helpful. We were there on a Saturday and it was busy, but in less than 2 hours we had made our decision. The car we bought had just arrived via a local trade, so it had not been through the service and detailing. We put a down payment on it and then went back the following week. The whole process was easy and fairly quick. We were paying cash, so that speeds the process. We also returned to do final business on a weekday which meant we didn’t have to wait as long as folks on the weekend. Quality cars and service!

Economy Honda repaired the ac on our 2007 Odyssey in a timely fashion. They offered an aftermarket compressor. The price was about as expected. We shall see how long it lasts.

A great experience as always. The service team is friendly and very helpful.

Good service!! Check-out a little slow. But very nice just the same!

One of the best, if not the best, purchasing experiences in the purchase of a new car.

Nice staff

Brandon Painter did a great job helping me narrow my car options to find the best option for me and my family and then helped me with the various finance options so I could get the lowest interest rate on my loan.

Friendly staff and especially the gentleman who took my information for the service, he was very nice and courteous, I would recommend this dealer for everything from service to buying or leasing. Thank you.

Service Reps are friendly and give you a correct estimate of cost. Routine service is fast

Economy Honda was amazing for first maintenance of 2018 Honda Accord

Eric McKenzie&the entire Economy staff were great! Thanks for helping me find a great new car!

We called for an appointment do to a recall. The lady gave us an appointment for the next day and was able to accommodate the time we requested. We were introduced by a facilitator who filled out the paper work, and said he would let us know as soon as it was ready. They have a nice waiting area with comfortable seating, clean restrooms and snacks/drinks. Our facilitator came and reviewed what they had done....there were 3 recalls regarding the second seating and stated that all 3 had been corrected, we signed off and were on our way. As this is our 3 or 4 time over the last few years, I feel comfortable in stating that I recommend this service department/dealership.

Great place to shop for a new car. Low prices friendly people

Greg Pope was the picture of professionalism. The buying process was honest and no-pressure. Consider us happy campers.

My experience at Economy Honda ... maintenance department ... yesterday was fabulous. Steve worked with me and he is a credit to your organization. He was not only totally knowledgeable....he had a great personality that smoothed over the normal ordeal of car maintenance. Give him a raise!

Friendly folks. Nice cars. Easy location. Lots to choose from!

Oil change and fluids check. Very happy with service and personnel.

Great service

Good work. Thanks. This is my preferred dealer. Local is appreciated.

Drop car off that morning to have brakes serviced. Called me with in a few hours letting me know that what the cost is and when it would be ready.

Catrelle was very helpful and was not pushy to make you buy a car. Finance department was helpful. Overall it was a great experience at this dealership.

Tyler was awesome!! Very knowledgeable and very professional.

The service was fast and on point. I am completely happy with economy honda.

Excellent service. Facilities very clean. Friendly atmosphere. Comfortable waiting area.

Superb service, and the best staff around! I will always get my car serviced here!

I had the best experience with the Honda dealership. The salesman Brandon Painter was outstanding very knowledgeable, so helpful and found me exactly what I needed. Everything went smoothly from the sale to the finance office. Everyone is so helpful and truly care about their customers.

Best prices around, drove up from Florida and got a great deal. Wonderful dealership with a great selection. Pam was a great help in the purchase of my civic.

Staff are friendly and cooperative. Great prices on service charges, and willing to work with odd requests, and will suggest options for repairs within a given budget.

The service was good and timely and my wait was pretty much the expected time.

A very pleasant experience as have been every visit I have made to your facility.

Staff was attentive and helpful. Work was done in jig-time.

I was met promptly upon arrival at the facility by Luis, a service adviser. Luis is a very friendly and personable young man. My Honda CRV indicated an oil change and additional service was necessitated. Luis explained to me what was needed and why in a simple way. Additionally, I asked Luis to inspect my tires, as I was concerned that wear on them was a concern to me. He performed a check and told me that I would probably be OK with the current tires until my next service call, however, I opted to go ahead and have new tires installed. Luis found me the best value in a new set of tires, a set I was completely happy with. Additionally, I asked for a new set of wiper blades. My wait on all of this work was only 2 hours, and was spent in the customer lounge. The lounge was very clean and comfortable, as always, and I spent the time in reading newspapers (provided) and enjoying fresh coffee and snacks (also provided). It is always a pleasure conducting business with Economy Honda, and never seems like a "chore". Everyone with whom I had contact with was genuine and polite. It was overall a great experience, and one I look forward to again when needed.

Brandon was very professional. I love my car. I was able to get the exact car I wanted.

Nice,had oil and tires rotation Lobby area nice, service was fast

Kyle Cheitman was my salesman, he was nothing short of incredible. Very professional and worked with me not only with buying my car but also with accessories I was wanting along with it. Highly recommend Kyle and economy Honda !!!! Thanks for such an easy and fun buying process

Love economy Honda and would definitely recommend them to anyone looking for a new or used car and I would definitely buy another one from them!!!

Clean facilities and fast, friendly staff. They make the time spent in their waiting areas more enjoyable with complimentary wifi, drinks, and popcorn.

Addison, Denny, Keith and Austin were so very helpful and went above and beyond to insure everything was taken care of! Made me feel like family!

Retchie is top notch! He handle my concerns very professional. He seen that I was in and out in a timely manner. There needs to be more like him.

Very Efficient and Pleasant! The Honda representative was polite and thorough during a recent visit for an "oil change." The facility is well-run and has a "good vibe" in the air.

Very professional, we were well taken care off. Very satisfied with their performance.

It was the best deal we found after researching for a week.

This was my first free oil change and they also rotated and balanced my tires gentleman that took care of me was very polite and the service was quick

This is the 4/5 new Honda purchased from Economy Honda Superstore, and my sales person, Sal Greco, is the Best! I will always recommend this dealer to anyone.

Service technician was very nice, did all he could to make getting my car fixed as pleasant as possible. Love the waiting room with the USA papers, snacks, Coffee & popcorn.

had an awesome salesman that wasn’t pushy and he got me great deal:)

Very pleasant and completely satisfying and was completed in a timely manner

Easy process to drop off for a quick oil change and tire rotation, and the nearby Champy's was a good place to eat while my car was being worked on. The service is fine, but I dropped my review to 4 stars due to receiving multiple emails requesting a review (a bit too much like begging for a review).

Good customer service. Car serviced in a timely fashion.

Economy Honda dealership is always excellent on service, all employees are very polite.

Luis Martinez was very helpful and respectful. He was quick and efficient.

Made appointment on line, Had some confusion with online and text messages, wasn't sure if appointment was confirmed to I arrived at dealer. On paying for service, service person said jus too outside and find someone who can get you key and walk you to your care. Could have received more spec idic information than just ask anyone in service area.

All fine by me..........................................

The customer service was great. They got my payment below what I wanted.

very good- helpful and very professional **********************

Test drove a new 2018 Accord and CR-V with the helpful salesman, Stephen. Decided on the CR-V for its versatility. Negotiating the price was a simple process. Car was ready when promised.

It was great. Everything was done is a timely fashion, thanks.

NICE SERVICE & FACILITIES. HAVE BOUGHT SEVERAL VEHICLES HERE

I've bought at least 6 cars from them over the years,. Whether new or used, the experience is always excellent.

Everyone was very pleasant and helpful. Clean and large waiting area.

Nice place, but they have grown so much its lost the friendly feeling it used to have.

It was a great experience sale wise and finace they did everything perfect and Salvador was AWESOME

Very professional guys , asked on new Honda Accord

Eddie from Brooklyn was an excellent service coordinator. I have been so fortunate to have encountered him both times that I have taken my CRV for service. Eddie, keep up the good work!!!!

The problem was resolved Thanks Denny see you soon

Oil change took a little longer than I expected, but overall a good experience.

Unscheduled oil change. Got oil changed within an hour.

When we arrived at Economy Honda Chattanooga we were greeted by Stephen Ward. Stephen was very friendly and helpful going out of his way to help us find the perfect car . At first we were undecided but he was patient and knowledgeable . Stephen made our experience pleasurable and fun.

Great service. I was in and out in about two hours.

Okay as far as I know. I did have to return for one thing that was overlooked on first visit, but later service rep took excellent care to see that all was completed.

Excellent courteous, and on time repairs. Would not hesitate to use them again and again.

Excellent customer service as always from Eddie. I have used the dealer repair department since buying Hondas and have never been disappointed their workmanship and attention to detail.

Jordan was very good on letting me know about the repairs and getting the repairs done.

Very good and friendly place I have been here before you have been very reasonable.

The service department is attentive and I have not had any issues with their work so far. The only negative feedback I have is that their pricing should be more competitive and their wait times so far have been quite long.

I take my car to no other dealership for service. Economy Honda is excellent.

Dead battery. Exchanged under warranty. They were fast and friendly

Satisfied with their excellent customer oriented service!

Retchie is the best service representative!! He is very knowledgeable and kind.

The customer service is second to none. They’re very informative and willing to help you and answer any question you may have. Good people and great service. If your looking for a Honda in the Chattanooga area this is the place to go.

I was impressed with how professional, kind and friendly all the staff were. Whatever work that needed to be done on my car was thoroughly explained to me before proceeding with the fixes. It was a very pleasant experience working with them.

The service department is one of the main reasons we keep coming back to economy honda

Recently when traveling through Chattanooga our Accord overheated. We limped into EHS at 330pm on Saturday afternoon' Elizabeth Brownell immediately met us, listen to the symptoms, explained possible service and took control of the situation. We secured a rental car (Enterprise, not more than a mile away) and continued on our way. On Monday morning at 9am, Elizabeth called with diagnosis and cost (labor and parts). After confirming that we wanted the repairs accomplished, Elizabeth called at 11am with the news that the repairs were completed and the car ready to be picked up. EHS and especially Elizabeth's professionalism and customer focused service made what could have be a uncertain situation and turned it in to just a small blip. Would recommend EHS to any and all who expect professionalism and fairness.

Great job. Always have my car serviced here when needed.

The service was not scheduled but they got me in and had my oil changed, tires rotated and balanced, repair a tire with a nail in it all in less than 2 hours! The service person working with me was great!

The service department offered me a solution to my car problem that was reasonable and allowed me to continue driving my Civic for hopefully many more miles. When I drove my car after repairs I was very pleased at the results.

Love my Honda dealership! Very courteous and efficient !!

Bought a car for my daughter here. Staff was friendly. Paperwork was a little slow. All in all had a good experience.

Took 2011 Honda Accord in for routine service. They maintain past visits on their computer which makes it easy to keep up with. Service time was as promised and professionally performed.

I have all of my vehicles serviced at Economy Honda. They truly do treat you like family. I have never had them pressure me to have unnecessary repairs or service done.

Darrell took good care of me. Issues i had afterwards were taken care of and overall I?m very satisfied.

The guy who helped me was extremely helpful and kind.

Steve at the service department is awesome! He goes above and beyond every single time he services our three cars. He is very polite, courteous and professional. He gives outstanding customer service.

I was happy with the very goods customer service we received

Since I have bought my Honda they have been amazing. They have called to check on me to make sure I was happy with the car. If I call and ask questions my rep Eric Azua has been very helpful and even made my appointment for me to get my CRV serviced.

I made an appt to have my car serviced. Permanent recall fix, oil change and tire rotation. I arrived right on time and was greeted that a tech would be with us shortly. Jenna was our tech and she was very friendly and took our information and said it would be about 90 minutes for the service. My husband and I waited in the lobby which was very clean not to crowded since it was below freezing outside. Right at 1 hour Jenna came and got us and said we were ready to go. She pulled the car in the service lane and we were on our way. I have been to other dealerships but I will recommend Economy Honda to any one. They are the best.

Exceptional service!! Mr. Ritchie Lopez provided truly exceptional service as on previous service visits. He truly operated as though he were taking care of his own car!

Service was prompt and I appreciate that i was told that some repairs I thought were needed were not actually needed at this time.

Thanks, Tyler! You made my visit there timely and easy.

Best car buying experience I've had. They were direct and helpful. No back and forth games.

The biggest issue I've had is that the service department doesn't always reset the vehicle to the way they received it. I've had 2 of my vehicle serviced and had to reset. 1. After a 30k service, I had to reset my low tire indicator. They had rotated the tires. 2. After replacing a defective Honda battery after 1 year, I had to reset my radio etc.

Good service and convenient location.

Royce Hernandez did a great job and we were very pleased.

Very good service. Service rep was knowledgeable of the problem and told me the time needed to repair. Also found another issue that needed to be taken care of.

Very nice visit. Service was completed quicker than expected.

I would highly recommend Economy Honda, great people to deal with.

Economy Honda gave us the best price we could find on our last vehicle purchase. They also do quality service on our vehicles and charge competitive prices.

So kind and helpful! Definitely did everything to get me in my Civic at the right price and where I wa comfortable!

Great customer service, and just great all around. They go over everything and make it as simple and as easy as possible! Allan was great and a great guy for go to sales, and you can call day or night with him and he will do anything and everything to get all questions and concerns delt with asap!

Battery was dead on my Honda Accord 2016, so I couldn't start the car. The dealership sent road assistance to jump start the car, I took it to the dealership to change the battery.

Always a great experience at Honda .. this is why I?ll buy another Honda , because of the Top rate customer service

My wife and I went to Economy Honda to look at cars because our son had bought a new Honda Civic there a few years ago. I was with my son part of the time when he was looking and the day he bought the car. The service the dealership provided at that time made me realize I needed to visit them when I was ready to buy another car. We were asked by several people of they could help us but we were just looking at the time. After we found a car we were interested in, a young lady named Melanie came to our assistance. She showed us the features of the car, answered all our questions and made arrangements for us to test drive it. After we decided we wanted to purchase that vehicle, she got a young man involved who worked in finance and he discussed rates and specials available on the vehicle. Melanie stayed with us past the time she would normally get off work and arranged for a time when we would come back on Monday. Melanie was very friendly and very helpful through the entire process and has contacted us since to see if we had any other questions etc. We want to thank everyone involved for their friendly and professional service. Johnny and Dorothy Longwith

Juston Penny...an outstanding young man...saw that my auto was repaired in less than the required time...courteous...thoughtful...great rep for your facility.....

Always a good experience, super friendly staff and quality work.

Great experience overall with salesperson Eric McKenzie! We love our new CRV!

Honda called and after the 6th visit seems to have finally fixed the popping noise in the front of the car.

Check up on our car. Very quick service and everyone I came into contact with was very professional.

Very Professional and overall great experience. Good Selection of vehicles and overall process went smoothly.

Technician was nice, service was nice..Good experience!!

Economy Honda has a great selection of vehicles. Our only issue there was that the color we wanted, black cherry, was only available in California. Wish that Honda would produce more of the specialty colors. Our salesman, Chris Spague, was very helpful and informative and made sure to answer any questions we had and spent time showing us all the features. The one thing that needs improvement is the time it takes to handle all the paperwork. We were there on a Saturday and worked out which vehicle we wanted and trading in our vehicle which took about 3 hours. Then we came back on a Tuesday night to do all the paperwork and it took 3 1/2 hours. It would have been better if we had been able to send in the application paperwork and had all of that already entered before coming back the second time. Everyone involved in our process was extremely helpful and worked efficiently but it still took a long time. At other dealerships we have sent in our paperwork ahead of time so that once we arrived we only spent time in the finance office which really sped up the entire process.

I've gone here for routine car maintenance since I started driving almost 7 years ago and they've always treated me well and provided good service. Occasionally it has felt like they were trying to sell me services that weren't necessary especially when I was young but overall they're great.

This is my 5th Honda and I love it, everyone was just great. Catrelle Henderson was very knowledgeable .

With this being my first car purchase Eric made it stress free and worked with me. Honda is amazing

I had previously sent a review and accidentally gave ?1?s?!for my review. Those should have been ?5?s?. I purchased my vehicle here with a great experience and have my car serviced at this dealer. There waiting area is always clean and I love the fact they have snacks if someone should need one.

Retchie was awesome and very helpful. He deserves a raise!

Good quick service. Helpful shuttle to work. Also purchased a used vehicle the week before. Took a while for the paperwork but overall good service.

I worked with Harold at Economy Honda in Chattanooga. He was literally the best car salesman and human I have ever met. He made my experience one I will never forget. As a young, single female, one can feel overwhelmed and taken advantage of in car buying situations. He treated me like his own daughter, answered all my questions, calmed my nerves and assured me I would drive away in a new car. This thanksgiving I?m thankful for Harold and all the help he has given me!

My vehicle was taken in for routine maintenance. I was promptly greeted by Jenna W. as to the reason for my visit. I was notified of a time frame when my vehicle would be ready. Upon completion I was explained any issues, or recommendations for future service. Ms. Jenna W. did a fantastic job. I was out before the expected time frame.

Economy Honda has wonderful staff. They are very friendly and always going out of their way to help. Chuck, Austin and Denny were exceptionally helpful. Thanks for providing wonderful service guys.

This was my first purchase since 2003. Eric McKenzie was very pleasant to work with. I will definitely refer future customers to him.

Excellent sales staff. They knew what I wanted and showed the car to me and I purchased it.

We have bought 5 cars from Ecomony Honda and have been very always been treated with dignity there. the show room is always clean and the salemen are always helpful. when we take our cars in for service the men and women in the service dept. are very courteous and get in and out quickly. I wouldn't hestitate to recommend Ecomony Honda to any of my friends.

Jared and Mary were very helpful. They knew exactly what I was looking for in a car. They helped with all aspect of the transaction. They are honest, kind and understanding. Excellent people to work with.

Customer service wonderful. Mary and Jared Haas were very knowledgeable, efficient, and personable. They understood my needs . Excellent people and dealership.

Beautiful place and beautiful people! Really appreciate the efforts they make to make customers satisfied.

Service rep, Tyler, was great -- courteous, thorough, and explained everything very well.

I had looked at another dealership. My salesman at Economy knew his stuff! Thanks Greg! Not only did they have a lower price for the exact same car but they also gave me about $500 more on the trade in than the other dealer. We didnt get there until 6:15 but.... everyone stayed (which was like 10:15) until the transaction was complete. BTW they close at 8! Nacho made getting the coverages that we both needed and wanted easy! All I can say is this was the easier car buying experience I ever had with great people. THANK YOU ALL!

I was explained everything about the repair and the cost prior to the work being completed.

STAFF PEOPLE VERY NICE AND WELL ORGANIZE. I WOULD RECOMMEND ANY OF MY FAMILY

Every time I come to Economy Honda I get treated with respect as a person and a customer. They treat you kindly and do extremely good work. It keeps me coming back.

Very efficient and great Customer Service from drop off, shuttle, explanations to payment!

Excellent and timely. Got to use my coupons from email for more discount.

Excellent service. I was a pain sometimes and they all treated me well.

Brought my car in because I was having issues with it starting. I had taken it to Walmart and they said that the battery was fine. So I was thinking it was going to be something major so I brought it into the dealership, where a complete diagnostic was run and it was determined that it truly was only a battery issue. YEA!

My experience was perfect. I had no problem finding the vehicle I wanted and left getting a better car than I thought I could get. Love it.

Very pleased with my purchase and with service to date. Service depart very prompt and professional. I really like being able to schedule warranty service on line.

Always very helpful. We have bought 4 Hondas from,this dealership and never had any problems.

Excellent Service. took care of issues first time with great courtesy.

We always take our three Honda vehicles to Economy Honda because of the most important reason, our service advisor Retchie Lopez. As always, he takes very good care of our cars. He's very honest, reliable, dependable, courteous and professional. He puts his customers and their vehicle needs of paramount importance. He's very polite under pressure. I see him deal with other customers and he treats them the same way he treats me and my husband - with utmost respect. That's why I always ask for him by name.

Great vehicle, the service center is awesome. Everytime we go for service the service techs are awesome and the price is better than going to a big box store.

Very pleasant experience getting a routine maintenance service.

Very professional service representative and the work was completed in less time than they said. A very positive experience.

ECONOMY HONDA has such a great staff and service department--They are friendly, knowledgeable, and take great care of my car. It has 215,000 miles on it and still runs like a new car.

Great experience dealing with Jaime and the other individuals at Economy Honda. Worth the 3 hr drive from Birmingham Alabama to get the best price on my new Honda. No local dealerships would not match Economy's prices. Definitely will buy from again.

Overall a great experience, customer service was very prompt and friendly.

(When rating, i've attempted to disregard things that are outside Honda's control.) Honda personnel are friendly & helpful. Quality of work is excellent. Only the speaker was installed, because non-Honda supplier sent the wrong axle, had to re-order. The time (~1.4 hours) and labor cost ($134) seemed a lot to install a $24 speaker, but i don't know what all was involved, so i can't judge fairly. Waiting room is comfortable, with free snacks & water & popcorn available. It would be nice if they still had free soft drinks like they used to.

Everyone That I dealt or spoke with was friendly and helpful. Everything that I was told about my vehicle of interest was the truth. I could not be happier for finding and working out my purchase with these folks. From the people on the phone to Matt, my sales guy, to Alex at the finance desk, it all went smooth and easy. I will certainly make Economy Honda my first stop when in the market for a new or updated vehicle.

Had my first oil change after buying my new honda!

Very happy with all the wonderful ppl at economy Honda 👍👍👍👍

Purchased a new car from Economy Honda. Overall the experience was good. The sales Representative was courteous and I was able to negotiate a decent trade for my old car. I didn't have to waste a lot of time with the Manager as had been my experience with other dealerships in the past.

Dealt with Pamela Hartline and she is wonderful. We were dealing with replacing a totaled vehicle, another Honda, and knew we wanted to replace a Honda with a Honda. We were in the middle of dealing with the insurance claim and had actually gone just to look and get an idea of what we wanted next when we came across an excellent deal on a vehicle that met every bullet point on our "To Have" list. Needless to say, we did not want it to slip through our hands and Pamela spent the entire afternoon with us while we tried to figure it all out. She never once gave us the impression that this was an inconvenience or made us feel it was wasting her time while we worked through the details. When the time comes for another vehicle, this is where I will go.

Went in for an oil change with no appointment. Expected to wait a while since I didn't have an appointment, but I was surprised when my car was ready much quicker than anticipated. They also made sure I had my coupon applied, washed my car AND had it ready to pull straight out for me.

This is the 3rd car/ SUV that I have purchased from Economy Honda. They always go out of their way to make me feel comfortable with my purchase. Kyle Cheatham went beyond the call of duty to find the Pilot I was looking for and got me a price that I thought was excellent. Kyle put me with Kevin Rhodes as my salesman and he was excellent in answering questions and making my purchase a good experience. I really appreciate Kyle, Kevin, and economy Honda for helping me with my purchase. I am a very pleased new Pilot owner.

Economy Honda has an excellent service center. The people are friendly and I trust them to work on my vehicle.

They were successfully able to change the oil and rotate my tires, however I made an appointment with them t 8:30 am and didn't leave until just before 11:00 am.

I was very pleased in all aspects of service on my 2015 Accord. Elizabeth was very professional and got all things needed done in timely manner.....even a recall issue I did not know needed to be done. Pleased to say everything was GREAT and TOP NOTCH SERVICE!!!!! I will refer all my friends and co-workers to Economy Honda!! Thank you!!!

Mr penny was superior in his care and explanations. He is one of your greatest assets.

Did a great job on a big project with a fair price given on what was done!

We purchased our Civic from Economy Honda and have had it serviced there ever since. We now have over 300,000 miles on it. We always go back because the service is quick and efficient, any repair problems have always been corrected to our satisfaction, and the staff are friendly, knowledgeable, and always greet us by name.

I was pleased with everything about my service experience. The advisor was knowledgeable and very professional Kept me informed about the progress and all the services my car needed. I will always recommend Economy Honda for all my friends and co-workers!!! YOU ARE THE BEST!!! Thank you

The whole experience from pulling onto the lot and being immediately greeted, to the test drive the sale person Josh, to the leasing process. It was all easy and no hassle. I'm very happy with my new Accord!

Eddie talked to my service guy and I went straight to economy Honda -- I was in and out in an hour!! Fantastic customer service

Great service on time. Courteous representatives all around.

I like the personalization of the service. Friendly warm and inviting atmosphere

Eddie was great!!!! He took really good care of my husband and myself. Economy Honda needs to keep this guy!!!

It was a fun day at Economy Honda! I got the cr-v that I was looking for and am very happy and pleased.

Fast, efficient, service, friendly professional employees

I went in for my first scheduled maintenance appointment since buying the car--primarily to get the oil changed. Service was easy and efficient--they even pointed out that my first scheduled oil change was free, which I didn't know. They also noticed that there was a recall on a piece of the electronics, which they went ahead and fixed, so I didn't have to make a second trip. Waiting area is very comfortable.

Went in at last minute at end of day with a dead battery. Everyone super courteous; took car right in and 45 minutes later (just past closing time) I was on my way. Thank you, Economy Honda!!!!

Great people and place to buy a car. Ghggggggggggggggggg

Quick and easy service on Saturday; dropped my vehicle off and got the call in about an hour that it was ready. Service technician was very thorough in going over the inspection results. I will definitely be back again next time service is due.

Brought car in to have oil change and have belts and fluids changed. Always helpful and considerate. I love Economy Honda. Have bought two Honda Pilots from this dealership.

Took my van in for regular oil change. Only other question I had was about the third row seats. When they are folded down, you see the hard plastic legs that pop up when you open the seats. For some reason, leg on the left, the larger seat, does not fit flush with the carpet, like the smaller one on the right. I asked the customer advocate, Greg Pope, what was wrong and he didn't know. So I asked the service guy when he came out and he didn't know. It's not a huge deal, but someone should know why the one fits fine and the other does not. My husband wasn't very happy when I got home, with no answer. Other than that, no issues with the service visit.

Very good personal attention, very friendly staff, did a very good job with my car

Great service.

Purchased a 2017 Honda Accord Sport Special Edition. I enjoyed every moment of my car buying experience. Salesman Eric McKenzie is the guy you would want to work with. He went about and beyond to take care of me and my family.

The sales and finance people worked hard to ensure that we were well taken care of.

Had an oil change and a recall fixed. Great customer service.

Fantastic people committed to every person who walks in the door!!

The work is always done perfectly and much quicker than I expect. Staff is extremely friendly and informative.

MY HONDA ACCORD IS A 2014 MODEL WITH OVER 190,000 MILES ON IT. IT RUNS LIKE A TOP; KEEP TIRES ON IT, OIL CHANGED, AND PUT GAS IN IT AND IT WILL CONTINUE TO RUN! I ALWAYS TAKE IT BACK TO THE HONDA DEALER FOR MAINTENANCE. THEY HAVE ALL MY RECORDS, KNOW I WANT TO KEEP MY CAR IN GOOD SHAPE, AND I HAVE FAITH IT WILL BE RUNNING YEARS FROM NOW.

GREAT SERVICE AS ALWAYS. THEY JUST WANT TO TAKE CARE OF ME AND MAKE SURE I AM HAPPY!

Service agent was friendly and helpful, and i got out without it costing an arm and a leg, as sometimes happens with an old (2005) car such as mine.

Steve Howard is great! He always takes good care of me and my cars whenever I visit the service dept. He's very enthusiastic to help, highly motivated, courteous and professional. Economy Honda should be proud to have an employee like him.

Good visit. Options were given to me at an affordable rate.

Worked with Sal Greco when I was buying 2018 Odyssey. Sal was great at answering all my question . Got a great price on van and was happy with with mats and mud guards. Robert Graham and Greg Pope were very helpful also. Would encourage everyone to use Economy Honda.

Team is always friendly and helpful; service is great!!

The Honda staff was very friendly and helpful. The wait is comfortable, and customer snacks is great!

Economy Honda always has the nicest employees and they do anything they can to make the process as easy as can be . Plus they're cars are always marked cheaper than any dealer around.

The staff were very helpful and knowledgeable .Very nice people to do business with.

Everyone at the Economy Honda dealership in Chattanooga was SO nice. This was my first time purchasing a car, and I will keep going back. Sal and David were awesome..HUGE shoutout to them, they were such a huge help throughout my process!

Phone system is horrible and is being addressed or this would be a 5. Thanks to Denny and his service team's effort they make up for that. Good communication once problem with phone was discussed.

Stock sodas for customers. Move express service back to other building where there are no steps.

Excellent and quick service - as always. Very professional and courteous staff at all levels. I have bought many cars there and have them all serviced there.

Very pleased with the sales staff and our experience in purchasing our new car. Only one comment - the time of the process could have been a little shorter. But overall the people and the deal was very good.

They really worked hard and seemed like they knew what they were doing but seemed to take a while

The sales process was mostly painless and stress-free. Staff was nice. On the day of purchase, there was a delay in even sitting down with F&I that I wish they'd warned me about in advance as I was coming in from out of town and had a tight schedule. Once I got in F&I is the least pushy experience, the person was very nice. A good experience overall.

I bought my first new car here. The staff was friendly and helpful.

We were on the road. Took us in fixed it and on our way in an hour. Called back when it broke down again and said send them the Bill. Nice people you can count on Thanks servicer Dennis and staff.

The only reason my review was not 5 stars across the board was that I'm not a fan of the direction the car industry has taken in relation to their sales staff. Thank goodness I ended up with a seasoned salesman who had in depth knowledge about sales. Unfortunately, the car industry doesn't value this kind of employee any longer and seems to only want to pay younger, inexperienced "order takers". What a shame - it definitely was a different experience from when I purchased a new Honda from this same dealership about 12-13 years ago.

No problems with service.... a little lengthy however, it took 2.5 hours for an oil change and to look at an issue with my window lagging. This is the first service on my new vehicle so I have high hopes they will continue to offer great customer service. (Just took one star for length of time other than that great service!)

A bit disappointed the bumper sensor was not repaired. Randomness of problem. After rain it is still reacting to nothing being in its vicinity. Repair of wiring in door fixed the electronic problems. However, I was disappointed my bumper to bumper warranty on this problem caused during the manufacturing was not taken into consideration. I asked for an explanation as to why I was being charged labor for something clearly not owner caused. Manager waived the labor. Never had this happen before in ownership of my Pilot previously.

Cars are priced fair upfront

I bought a 2013 Honda Fit, I'm very satisfied with my purchase so far and the process was very straight forward I never felt like I was being pushed.

My problem was fixed in a timely manner, the staff was friendly and my wait was within reason.

GreAt

as always great service, but the wait time is out of control; I arrived at 7:30 and still had a 2 hour wait for a " Battery Change

Was treated with kindness from the time I arrived till I left. Brought car in because of recall for passengers side air bag. Repairs made in a timely manner.

Good waiting room

I saved a little over $2000 at Economy Honda Superstore; which made the drive to Chattanooga worth it. They were friendly, and very helpful.

This was my first experience at Economy Honda service and I've never been treated better! From the moment I drove up until the moment I left in my new car. I was impressed with the incredible customer service. I would definitely encourage anyone to come to this dealership for their car-buying needs. Always go to a dealership prepared though. ;) ********************************* That was the quick and dirty review, if you're interested in the who story... read on. ********************************* Let me start by telling you how my adventure started. I had already done all my research on which vehicle and trim model I wanted, knew what prices to expect and how much I wanted to put down, how much I was willing to finance and what my interest rate should be at a maximum... So, I went out into the world "armed" in that regard. I've always heard good things about a local Honda dealership here in Nashville, Crest Honda... Anyways, long story short-er, they didn't have the 2017 Honda Pilot Elite in Silver or Obsidian Blue and they said they couldn't find one in the entire nation. So, as I said, I knew what I wanted and I didn't want the two colors they did have in stock so I went home and that night got on Edmunds.com do my own looking since it sounded very far fetched there was not a one in the nation available. Edmunds search came back with several in the nation, but the closest to Nashville I could find was Economy Honda and a place in Knoxville. Upon reading sales reviews Economy Honda stood out above the others and seemed to be the Honda dealership I would like doing business with. The reviews were pretty spot on. The next morning I called the dealership and spoke to a woman who would seem to take care of the online traffic for their dealership. I wanted to verify if they did have the vehicles in stock before I drove down there. They did. I also asked her if I could send them pictures of my current vehicle and answer any questions about it so I could get a good idea what they would give me for it as a trade-in. They did allow me to do just that. Once I had the response back on what they would give me, and it was satisfactory (at best), I told her I was going to head their way and where I was coming from. As I packed up the family, (my wife, 4yo, & 6mo) I thought to myself; I read great reviews but I don't want to take the risk of showing up and be treated like a local straight off the street. I was looking for a little more attention since we were going the extra mile and would like it if they did the same. I remembered reading a review and someone mentioned the manager's name and the hospitality that Jason B., provided, so I called back and asked for him; I gave him the run down of where we were coming from, it was my wife's first car-buying experience, and which we coming to look at ONLY the silver and blue Pilot Elite's. He said he understood and would have them pulled to the front and waiting on us. We drove 2-hours to the dealership, ready to buy a car, but also ready to walk away if the deal wasn't right. As soon as we pulled in we saw the two vehicles up front just as promised and boy did they look sharp. When we got out we were greeted by Catrelle Henderson who turned out to be our salesman. He was very pleasant, easy-going, and not pushy at all. My wife and I spent about 5-10 minutes looking over the two cars and decided to go with the Lunar Silver with Gray interior. We told Catrelle we were ready to go in and talk about prices. Once inside the other employees were very friendly and they offered us the usual drinks, pretzels, popcorn, etc. This whole process went pretty well though the most challenging part of the who experience was waiting for the finance people to get to us. After we had signed all the papers and were given the keys, Catrelle had the vehicle detailed and waiting for us. He even paired our phones to the vehicle and asked if there was anything else he could before we left. We took some pictures and parted ways. Once everything was said and done, it was an even better 2-hour trip back home.

Totally efficient. Seem competent. First service was described as "free", but then came an extra charge to rotate the tires - that seems a little nickel/dimey in my opinion, hence only 4 stars.

Excellent, professional and extremely friendly/helpful staff--every single person I came in contact with. And the shuttle service was a life saver!

Excellent service!!! Top notch professionalism all around.

We have bought our last 3 cars from Economy Honda. They are awesome! Nacho, our salesman was excellent!! I would defiantly recommend them to anyone looking to buy a car.

Helpful staff that don't overcharge.

My husband and I purchased a used vehicle from this dealer last week. The staff was very knowledgeable, patient, and courteous. We asked lots of questions and they took their time explaining all our options, as well as the warranties available. They worked with us on pricing and we are confident in the vehicle we purchased. The only reason we didn't give five stars is because of the wait time involved in completing the required paperwork. There were several minutes when we sat waiting and wondering what was happening next. They also would not come down much from the Sonic price, even though we purchased additional warranties. Overall, the experience was great and we left knowing we made the right decision. They have the best selection of used cars in Chattanooga. Thank you Honda!

I had done a fair amount of research online and contacted quite a few dealers to find the best deal on a new Accord. Not only did Economy Honda have the best price of any of the dealerships, but the buying experience was seamless and professional throughout the process. Everyone from the internet salesperson I communicated with to the sales manager, floor salesman, and finance rep were helpful and efficient. I highly recommend doing business with Economy Honda.

Great service and was offered to be brought home and was brought back to pick car up. Very good service.

Just leased a 2016 Civic EX-T and it was a very pleasant experience BUT it tears me up that I believe that they added extra charges, so beware. The experience itself was great. Showed up Friday (AFTER Memorial Day) afternoon without an appointment and minutes later I was test driving the car with my wife and kids on the highway. There was no pressure or high sales tactics. It wasn't super-quick, but was FAR quicker than when we bought our Pilot in 2013 (which was a 4 hour experience) as there was no push for Tire Warranties, Cloth Protection or Extended Warranties. Had to go through a quick talk with the Accessory guy to look at accessories, but nothing bad. If the story ended there, it'd be an EASY 5 stars, but here's the thing. I feel that they sneaked in 2 fees that will add $35 per month to my lease which is a significant 16% increase. First off, there is was $599.50 "Documentary Fee". But on the website it clearly states "Includes $599.50 processing fee". Doesn't seem included to me! Next is something that really tears me up. I signed a "Total Cash Price" for $22,137.08 Well, on the next doc, it shows the Gross Capitalized Cost as $22,671.08. Why the $600 increase? Well, snuck into one of the docs (that I DID NOT SIGN) was a "PREFCUST PKG" for $595. Preferred Customer Package? What? What is this? I didn't get any accessories and signed no documents approving the line item cost. In fact on the one I signed, it does not list ANY "Optional Equipment and Services" and only lists the $599.50 Processing Fee (again, was supposed to be included!). This made me rethink what they told me as the first price when I asked about the Lease Monthly Cost. They quoted me $35 higher than what I wound up paying. When I balked at it being too high, they came back and told me it was a "mistake" due to "complex Georgia taxes". I appreciated that 3 years ago when we bought our Pilot there and the GA Taxes were new, but now 3 years later and them being 7 miles from the Georgia border means that they likely sell dozens of cars to Georgia residents every week. My guess is that if I okayed the higher rate, there would've been an extra $1,000 Fee hidden somewhere in the docs and the "mistake" wouldn't have been fixed. I realize that its a car dealer and these practices are common, but this is not what I'd expect from a Sonic price. Perhaps I should contact Sonic directly and see if this practice is what intend for their dealers to do. UPDATE (12/21/16) - 1st Service I just had my first service with them and it was definitely a "5 star" experience. I was fearing heavy pressure for unnecessary, costly "checks" as part of "A1" (or "B1") "packages", but there was ZERO upsell other than him suggesting a tire balance to go to the tire rotation I asked for, for $20. Sure, no brainer there with expensive tires. No push for synthetic oil (although my first change was free) or even a push to get the Recall done (I don't need it - parking brake related). I waited in the waiting room and got some pretzels, water and coffee (good) and in less than an hour they were done. Everybody was quite friendly (even amongst themselves which is a good sign they enjoy their job) and the car was washed. Wish they could've done a quick vacuum, but otherwise nothing possible you can complain about. Earned a trust point from me. I'll give them another shot for the 2nd change in 6 months...

Purchased a Ford Escape at a competitive and reasonable price. Worked well negotiating all aspects of this deal via Lindsay Sharp and Ms. Workman and finally via Jared the floor Silver sales rep. A pleasant experience with the exception of a wiper blade streaking on the left side and tire pressure indicator light which indicated and ultimately revealed low pressure on two of four tires. My drive with son was 120 Mike's to this transaction. It was worth the drive because everything about the car as described was correct.

Took my wife's 1016 Honda Accord Touring in for it's first oil change. While waiting our salesman stopped by and asked if we were happy with out Accord. I said we loved it. I told him I wanted to look at the all new 2016 pilot. Stacy brought me the top of the line Pilot Touring Elite. The features on this Pilot blew me away, I called my wife and told her I wanted to trade my 2014 CR-V EX-L, she said OK as long as we didn't owe more than what they would give us on a trade. Stacy Van Pelt worked to my it happy, I would not buy a car from anyone but him, as I know he is honest and always works to get me the best value and strives to make sure we understand the car buying process every step of the way. Great car, wonderful sales person and highly recommend dealership!!!!

Love the car! The finance manager Mike was awesome. Thank you for your help.

I always enjoy my experience at Economy Honda and really love the kindness of the guy who helped me but it does get frustrating when everytime I re-enter my car I have to clean out my car of floor covers and hanging tags. This time I had to not only clean the inside, I had to readjust my seat and steering wheel. I wish they wouldn't try to make my car there own. They asked me if I thought they did "excellent" and I told them they did however that was BEFORE I even got to see my vehicle.

First visit for an oil change and service. I was very pleased with every aspect of the visit. The representative, Ritchie, was very thorough and patient and explained things in laymans terms to me. As a female, I felt he respected me and my questions.

Very friendly and professional service. I know they appreciate my business and I feel confident in their services

I purchased a vehicle from Economy Honda and was very satisfied with the experience. I was given a fair value on my trade in and purchased a vehicle at a very good purchase price. The salesman was very knowledgeable and personable and the financing part went smoothly.

Great customer service but they won't deliver cars even when you buy in bulk.

My experience was very pleasant. It took less time than they predicted and they were very professional when speaking with me. They answered all of my questions without a second of hesitation and were very friendly.

Great customer service. Used coupons to help with the pricing of service.

purchased my second new Honda from Economy Honda Superstore recently. I was attracted to this dealer because they post discounted prices on their website. When you request a buyers order they email it to you immediately. They don't install accessories unles you want them. All that's left to do is go pick up your car, hassle free. Did I mention that I live south of Atlanta. I gladly drive to Chattanooga to trade here in this honest & friendly atmosphere.

My experience was all positive from the moment I walked thru the door until I drove away in my new Ridgeline. From what I could see, they have an excellent selection of Honda's and everyone I met was extremely pleasant and informative. My salesperson, Chas, was extremely organized, polite and organized thru the entire purchase.

The wait was not long, the service was great and our representative kept us in the loop.

We purchased a new Civic in March for our youngest son whose former car was totaled. His career requires a lot of travel and you can't beat the fuel economy of the Civic. Our oldest son recently purchased a new Accord as a first time buyer. Harold Blackstock, our sales representative, took great care to make their car buying experience easy and you can't beat their prices.

My sales guy Trea was wonderful. He helped me find exactly what I wanted and I was in and out. Easiest car purchase I've ever had. Thanks so much guys!

Just purchased my wife a new CRV from Economy and was very pleased with the service and professionalism of everyone, especially our salesman Trey. This is the second vehicle purchase from Economy and I highly recommend this dealership

Everyone was great. Service was fast and prices was below an independent shop.

Have always been pleased with the service I've received here.

Initial visit did not correct brake problem but the service team at Economy worked with me and my schedule. This team was honest, courteous, professional. They rescheduled me, identified and fixed the problem and had me out the door in the time frame discussed. Excellent customer service. Thank you.

Wonderful place, They make you feel comfortable. Found car through an online search. We set up a time for a test drive. Trey was a very professional in all aspects of the buying experience and throughout the delivery. Even did a courtesy follow up call making sure we got home safe. I think the whole process only took about 2 maybe three hours from the time we arrived till we were driving home in our new used car. Thank you for a great buying experience.

I was very happy with the price I paid for my new vehicle and also happy with the trade in price I was given. Great sales staff.

My husband and I purchased our first car on Saturday from Economy Honda. We walked in and almost instantly began our search with Waymond. He was very knowledgeable about what they had to offer and took us straight to a car that he felt suited us best. I had already done much research before actually going to the lot, being an Accountant I felt it necessary. We left with an even better deal than we had expected! The first car he showed us was exactly what we were looking for. He made our experience all the more enjoyable. To top it off, we handled all of the financials with Mike, whom was equally enjoyable. His wonderful personality, experience and knowledge made the paperwork part more fun than I'd imagined. Honda has an exceptional team working for them! We never once felt like we were being pressured into anything. We will be purchasing a truck for my husband soon and will return to Honda with no questions asked!

Went in for an oil change. Service was great and fast! They even washed my car.

I did not call Economy Honda after placing a request online, they called me! I went down and the vehicle looked better than it did online. Bottom line, I bought it!!!! The salesman was great. only one suggestion, your buying process, it should not take 3 hours to purchase a vehicle. Hosea Pierce

We went one Sunday to check out the new 2016 Honda Civic. A gentleman named Stacy showed us the various features and trim levels, and answered all of our questions to our satisfaction. As most dealers, there was a pitch during the paperwork for some extras, such as coatings and warranty - not unexpected, since salesmen need to feed their families too. Their pitch was polite, and not overly insistent like some other dealers have been. We did decide on an extended warranty - normally this isn't a good value for the money, but given the amount of electronics in the car I think in this case it was worthwhile. The dealership was extremely accommodating and a pleasure to work with - wanting to sell cars and features, but without the obnoxious high pressure of other dealerships. I would definitely shop here again.

Stacy helped us find exactly what we were looking for, at the price we were willing to pay. I would definitely recommend Economy Honda to family and friends.

I've been going this dealership for three years for service and I have always been treated like I'm the only customer. They are efficient, friendly, and not pushy, I like that. I highly recommend them.

Friendly staff, great customer service, All around great experience.

Denny at Honda took time to search out my concern. Issue was addressed and comments on the paper work provided to me. My issue was concerning a possible recall that was not performed at another dealership which I will continue to check. However Denny at this Honda service did all he could do with the information he had. I always ask for Denny because it is obvious he like his job

Great financing. Great salesmen. Great experience. Love our new car.

Working with Economy Honda has always been a pleasure. They are always courteous, professional and do what they say they will do. I've always been pleased with their work and I'm certainly very happy with my CRV which was purchased there. Their prices to do the work is a little more expensive than other places. However, I would say they are like the "Publix" of grocery stores where you pay a little more for the product, but you get great, timely service.

Service adviser Jake answered my questions about my Odyssey, advised me, and had my van ready in a very reasonable amount of time. The customer waiting area is super.

I received my 1st oil change free on my 2015 CRV so "quote" was given. I did not pay for any work

Service was fast and service personal was very professional and courteous

The guys at the desk were so helpful and very kind. I won't take my honda anywhere else.

I bought a 2016 Honda Civic last week. I went in on Friday to test drive and came back the next morning to buy. I was a little nervous being a female going by myself and not being taken seriously because of experiences at precious dealerships. Kyle met me up front and was patient from the start. He listened to all my questions, concerns, and even some changes I made last minute. If you want a new car you know nothing about or have questions, I would see him. He is really knowledgable about all of the car functions and will take the time to explain every one of them to you. The actual buying process takes a little while as always but there are TV's, a sitting area, drinks and snacks. Overall, my buying experience was great from my salesman to accessories to finance.

visited economy Honda for service on my vehicle. received excellent service. would recommend this dealership to my family and friends.

I took my car to economy Honda received excellent and prompt service.

When my service took longer than I had anticipated, the dealership respected the delay and did not charge me for the service.

I have been to the service dept several times with my accord and the gentleman I have always and will always deal with is Steve.. you can't get no better with people skills and he don't shoot you any bull!! I highly recommend him and the economy Honda service center to anyone!!!

Jake was really helpful in answering all of my questions. He was really personable and was very attentive to me.

I took my vehicle in for routine service. I was met promptly, given estmate for services, and shown to a very comfortable and well appointed waiting area. My vehicle was finished well within the timeframe suggested. Costs were as estimated. Completely satisfied.

I needed a new car because we recently added to our family. We already own a Honda Element & love it, but it is too small for the whole family. The first time we came, we were just looking. Jared Haas helped us out with questions, etc. We had a few different cars in mind so we left and did some more searching. My husband called Jared after we had decided on which car and asked what he could do for us on a new Pilot and he very promptly answered. We bought it, no hassle! Our experience with Jared and all the Economy Honda folks was easy and wonderful. I now joke with my husband...to buy me a new car, "he went to Jared" lol. A car is much better than Jewelry and I love mine!

I never thought I could get a new car. I'm just out of bankruptcy and my credit isn't the best right now. Thanks to Sarah Little, and Econemy Honda, I was able to purchase my first new car.

I had an excellent experience at Exonomy Honda. From Internet conversation and emails with Jamie Workman to the sales with Shane DeFoor who was very knowledgable about the car and took time to explain all the bells and whistles that my Accord was equipped with. This is my third Hinda and 2nd from Eceonmy Honda.

Prior to pulling in the lot I already knew my wants and expectations. I had Stacy VanPelt as my sales consultant and he was great. He took as much time as needed to make sure all of my questions were answered, my wants were met and got me in the car exactly what I wanted without any pressure. I definitely recommend Economy Honda and Stacy VanPelt.

We love doing business with Economy Honda! We had a rocky start, however when we were handed over to Sara Little it all turned around very quickly. She went above and beyond to help us find the car that we ultimately bought today. This is the 3rd car we have purchased here in 2 years, and we keep coming back because of salespeople like her! She was very attentive to our needs, including helping to entertain my 15 month old and 5 year old while my husband and I looked at cars and completed paperwork. Patience is definitely a virtue, and she's got it! Ask for Sara Little the next time you're in, and I promise you won't regret it!!!

We have bought multiple cars from Economy Honda and other dealerships. But I have never had someone take the time to find exactly what I want exactly when I want it and then take more time to sit in the car with me and go over everything the vehicle does. If you are looking to buy a car, go to Economy Honda and see Stacy Van Pelt!!!

I had the best knowledge person helping me he was not push me to buy anything. He was very helpful and I enjoy himj showing me the cars. If I every need another I will look for this sale personIf you need a car go and see Mr. Stacy VanPelt

Most of my new car purchase was arranged over the phone, so when I arrived at the dealership, the process was incredibly quick and easy! No surprises and very familiar with out-of-state transactions.

I purchased a 2007 Honda Accord from Economy Honda in December 2006. I was pleased then and have driven my car for almost 9 years and I think I might cry when I sell it. I bought a 2015 Accord Sport Sedan Friday and I was just as pleased as I was back in 2006! Same friendly staff. Ease of purchase. I had a friend drop me off and I was in and our in about an 1.5 hours. Jared Haas was the salesperson and he was great. Did an exceptional job and provided fantastic information. Steve was the person I dealt with in the loan department and I couldn't have asked for a better experience. He took the time to explain all the warranties and was eager to answer any questions I had. This dealership was very impressive, once again, and I expect I'll be back one day to buy my third Honda! When I bought my 2007 Honda, a friend and fellow Honda owner told me I would never drive anything else. I think she's going to be spot on!

My daughter's car was totaled in a car accident and it was time for her to move from her high school car to her graduated from college car. She drove several makes and models and kept coming back to the Honda Accord Sport. Michael Bawgus was very helpful from the very beginning. Our first day at Economy was a Saturday afternoon and the place was extremely busy, but Michael Bawgus still made sure we didn't wait too long to get the car we wanted for a test drive. We went back and forth to different dealers over a few days, but in the end the price and inventory and sales staff of Economy Honda were a perfect fit. Michael wasn't pushy at all and was very good at educating my daughter on the vehicle she was about to purchase. Finance went very smoothly, we were in and out pretty quick, sorry I don't remember the finance gentleman's name but he made the usual groan of all the paper work go smooth and painless. Hard to beat the prices here, sales staff are knowable and friendly. If you are in the market for a Honda ask for Michael Bawgus and I am sure he will treat you as well as we were treated. We will buy from him again.

It took us about 4 hours to checkout and we were a cash buyer. The process just seems broken for it to take that long. WE love the car and were treated well, it just took way to long.

Drove 200 miles to this dealer for the price and the service is just as good as the price. See Stacy Van Pelt for the best service

Stacy was a excellent sales person to us in our customer satisfaction is 100% granted we bought a brand new 2015 SUV and we the family love the car thanks to this sales person and his finance manager too. Good Job Guys!! You are the best

I looked all over the country for the best deal on a new Honda Pilot for my wife. Economy Honda in Chattanooga had the exact car my wife wanted on their lot (they actually had three!!). I worked a no hassle deal over the phone, reserved the car, got a great trade-in value for my wife's 2007 Pilot, and drove 2 hours from Birmingham the next weekend to pick up the car and trade in my wife's car. The experience was fantastic, and we were back home with our new car that afternoon. I tried to get dealerships in Tuscaloosa and Birmingham to match the price so I could save the drive and was told by all the dealers that there was NO WAY Economy would sell the car that cheap. They told me I would get to Chattanooga and be told they quoted me for the wrong car. That did NOT happen, and we are very happy with the team at Economy Honda.

I saw a vehicle online that I wanted to look at and ended up going the next day to see it. The online description was fairly accurate but I keep finding things that weren't listed, which is like a new surprise each time! Even though my salesman didn't know much about the vehicle (2012 Jeep Grand Cherokee) I didn't hold it against him because I was at a Honda dealership after all. I went back the following Saturday and ended up purchasing the Jeep because they were able to get the payments down to where I wanted them. As I was sitting there waiting on my paperwork I noticed that another salesman drove an elderly handicapped gentleman all the way into the lobby because he wouldn't have been able to walk up the ramp. That impressed me quite a bit.

Antoine was great to work with, very friendly and courteous. I had a pleasant purchasing experience at EHS. They worked hard to earn my business, and I will remain loyal to them, as this was my second purchase of a new Accord there.

Good selection and competitive pricing. The sales people we dealt with were helpful, friendly and not pushy. One thing I don't like about new car dealerships is once you buy the car they try to sell add ons (extended warranties, tire and wheel protection, iinterior & exterior protective coating etc) during the F&I process. Our F&I guy wasn't pushy and was very nice but it makes for a long afternoon.

I just had my 2nd experience purchasing a car at Economy Superstore in Chattanooga TN. Trea Watson has been my salesman both times and I adore him! He respects my wishes, understands my budget, and both times I have driven away in my new car VERY happy and satisfied! My fiance and I have bought Hondas from other locations in NY and PA, and even visited the Cleveland TN location, but Trea and Economy blew those experiences out of the water! I am a loyal customer now and only have great things to say about Economy Honda Superstore!

I stopped by Economy Honda a couple of weeks ago and Mike was very helpful in showing me the new Hondas. I appreciated his help and he never pressured me like a lot of salesmen at other dealerships have done. I didn't find my car that day so I kept looking. Three days ago, I found a car I wanted to test drive while searching online, printed out the ad, and called the dealership. Mike was off that day, but the management team selected Jonathan to help me. He pulled the car around and we took it for a test drive. I was happy with the price and the car. Jonathan was very knowledgeable and easy to work with. He took the time to go over all the functions of the Honda Accord and connect my phone to the car using the bluetooth function. I was impressed with the helpfulness of the Economy Honda salespeople.

Had a very good experience when trading cars there. The salesman did a great job as well as the sales Manager. Overall a great experience.

Mark H. went above and beyond to help me and my son to get the vehicles we wanted. He is a great guy, and I would recommend Mark to everybody. My wife and I are loving our 2014 Honda Pilot. Thanks Mark! In addition, the finance manager, Jason B., was very helpful and polite.

Most people find car buying stressful. I actually somewhat enjoy the process of researching and getting the car I want for the price I want. Economy Honda was very easy to deal with and had very competitive pricing on their vehicles. Combine that with a very big selection of new Hondas and I say this place is a winner.

First our daughter bought a 2011 Honda accord last week and my wife and I went back this week and traded our 2003 Buick on a 2007 Honda. Very happy with trade. We moved up four years newer and a very low payment as we are on SS. Thanks to Joe Williams the salesman for all his help!!!

This is the place to go for the best price and customer service. The staff was extremely knowledgeable and nice. I now know why the reviews are highly rated. Need a new honda come here to get it you won't be disappointed.

This dealership has fantastic prices and good to great customer service. Our overall experience was much better than most dealers. The "true price" is a great way to purchase a new car (bought a CRV). Everyone is very friendly and the sales pitch for the car, warranties, is low pressure and comfortable. We have a few mishaps along the way as there were breakdowns in communication between departments. We ordered a car (a thought we put a deposit) but it was never ran so consequently the car was sold, they immediately found another car prior to notifying me that the car was sold which was proactive. We were able to come to an amicable agreement on how to handle the issue. Second we ordered a multitude of accessories and I was told they would be put on the car the same day ( 5 days prior to pick up) it arrived but as we were from out of town I decided to call and check the day before and the accessories had yet to be installed on the car, luckily they were able to install everything before we drove to pick up the car. Lastly we were told that they handle the title work and we could just go to the local DMV office and finish the paperwork, however after two hours of waiting at the DMV the paperwork was not yet done. Someone should have specified we needed to wait 3-4 week prior to going to the DMV as I was told when we called. Lastly the given timeline of 3-4 weeks is problematic because the temp tag is good for 30 days in Tennessee but only 20 days in Alabama, per the AL DMV. Our salesman Mike did go above and beyond making us feel comfortable at the dealership and staying well past closing to make sure all of our questions were answered about the car, A+ for him, B+ for the overall experience. Despite all this I would buy another car from them, hoping it would be an A+ experience at that time.

Myself and my father both purchased cars from Economy Honda in Chattanooga. Alfred P. did an amazing job to get us what we wanted and out of the door fast which is what myself and dad both wanted! I was able to do most everything over the phone as I have a busy schedule. I will go back and recommend others to visit them to receive the same great service. Jackson

I was looking for an inexpensive car for my teenage daughter and found one on Economy Honda's website. From the moment I inquired about it online to the day I drove off the lot with it, I had the best experience! My salesman, Joe, was awesome!! He went way beyond to get me exactly what I wanted! The day after I bought the car, I had to visit the service department and they were amazing as well! Extremely friendly and helpful. I will definitely buy my next car from them!

Honda is the best! I am a second time Honda buyer and loved my Pilot so much that I came back to Honda and got a CRV this time. I worked with James N. and I must say that James was very professional and very informative. He knew what he was talking about and seemed to have my best interest in mind. We were able to get a great deal and a great vehicle. After the purchase James sat with me and showed me how to connect my phone to the Bluetooth system. He also took me through how to program things like the lights, doors and radio stations. Overall I think James was the best salesman in the world!!! Thanks again Honda! Lisa Cox

Alfred was great, very professional and helpful.

I am a first time car buyer. 23 year old girl. Right out of college. I knew exactly which car I wanted to test drive. I had done tons of research. The Used 2013 Honda Civic I ended up purchasing was in top condition with low miles and the best price in Chattanooga. I had an appointment. No wait time to be helped. The car I wanted to test drive was waiting on me. I was not shown any other cars. The salesman, Sal, was very nice to my boyfriend and me. I was pre-approved through my credit union. Economy's financing department was able to get me a lower rate. They were upfront and honest about why I should get the add-ons. They were okay and not pushy when I said I didn't want them. They did not negotiate on price since the price was already lower than all the cars in the area, but that was ok. Didn't hurt to ask. My car had a little scratch on the back, so Sal made an appointment for me to come back and get it fixed. I felt very comfortable throughout the entire process. Very different than what I had expected as a first time car buyer. I am very pleased with my purchasing experience and would definitely recommend buying from Economy Honda.

I have bought 2 Hondas from this dealership. Very friendly and easy to deal with. No pressure.

it was really great. came in signed the papers and drove off. really friendly folks. great to deal with

I went on to the lot looking for a small truck for my son to drive they help me get a good Toyota Tacoma at a great price and help me get a great rate on the payments

This is my second new Honda from Economy Honda. My salesman, Sal G., was wonderful to work with. I didn't realize how much a Honda holds it value until I traded in my CRV for a Ridgeline. I had looked around for several months before deciding that the Ridgeline was what I wanted. Economy Honda, you all are the best. Thank you again for a wonderful buying experience.

I must say that when i went to economy honda superstore i did not exspect to be walking out the door with a car because i thought that it would be a crazy amount of money but instead i walked out the door very pleased and happy they worked with me and helped me find a car and helped me out with what price range i was looking fot on top of that they even nocked off even more money when i went to sign the paper i must say that derrick w. and pual a. helped me out alot there two of the best sales and finance people that i could ever meet i am pleased with doing bussiness with them and i will go back when i go to look for another car thanks economy honda for helping me out much appricated

I recently wrote a review titled "Not Happy". After my review, I was contacted by my salesman Sal Greco and he assured me he would do everything he could to help me feel better about my purchase and experience. After coming in to the store with my vehicle, and leaving it with them to correct a few issues, I feel much better about doing business at this dealership. I would by another vehicle from this dealership, however, as with buying a vehicle period, I do not advise buying a vehicle in a hurry; kick the tires, read all the paperwork put in front of you and if there is anything questionable, resolve it before paying or signing paperwork. Thank you Economy Honda.

I rated Economy Honda as a 4. The vehicle I was interested in was already sold when I contacted the dealership. That was the only downside. I have stayed in contact with their internet team as they are currently looking for another vehicle for me.

When I drove on the lot I had no expectations to purchase a car this day. I had been car shopping for months. Don walked over, and without being pressured, I began to ask questions regarding the Crosstour. End of the year, the price was right. Next thing I knew I was doing a test drive. I really like the tall car and pleased with my choice of dealer.

Unbeleivable price for new closeout 2012 Honda Civic LX Sedan - under $15,000 - less than I paid for my 2008 Honda Civic LX sedan. Nobody could touch price in area - NOBODY within a $1,000. Was in dealer ship about 1 & 1/2 hours and drove off in new Civic. What a pleasure to deal with Lynn C. and Chris H. on the sales end and Paul A. on finance end. I have never had such a pleasant easy-going car buting experience. Even with less than great credit and taking co-signer with me, they never made you feel awkward or embarassed. Give 5+ stars to sales, finance, and dealership.

Let me start with since 1999 I have bought 5 new Maxima's and 3 new Rogue's.I was happy with the cars and the dealer.That being said it was a hard thing to do even to go look at honda.The dealer made the difference in us deciding to try honda this time.We bought a pilot instead of a Pathfinder.The pilot uses regular fuel,gets better mileage,and even looks better than the pathfinder.While talking to rthe dealer the salesman was very patient and understanding.We traded a2010 Rogue and were offered a fair trade.will buy from them again.

WOW, How easy was that?? Jeff (P'nut) Milsaps knows his Hondas. Jeff took his time to walk me through the process, and before I knew it I was driving off in my new Civic. No sales gimmicks or smooth talking. No haggling. Easy, Easy. DO NOT HESITATE to ask Jeff (P'nut) Milsaps for help with your next purchase.

After much research we chose to go with a Honda CRV bc they are well made and long lasting vehicles. We purchased an older one but with the extended warranty. Not three days later the check engine light came on and that scared me to death thinking we made a huge mistake:( Economy Honda fixed the car at no cost to us and assured me they would take care of us! So far it's been a GREAT vehicle and my husband loves it!

I had a great experience with Economy Honda and love my vehicle. Found a great used Accord at a better price and couldnt pass up the offer. I would suggest this location for anyone wanting a great new/used vehicle or needing service. I continue to use their express service for all minor oil changes/services needed.

We are pleased with the service. It is prompt and honest and quick.

buying a car here was okay - we were there a looonngggg time. I think that I should have been offered a higher trade in value but was not. Price for vehicle was good. would buy again, hopefully the buying process will be quicker

By that I mean they will get your business no matter what. I was very pleased with our car purchase. I was dealing to get the best possible deal with several Honda dealers around our area and out of state(even our Honda dealer in our town wouldn't match their offer which was sad). Basically the first quote they gave us was unbeatable because no one came close. We will definitely buy again for Economy Honda!