Economy Honda is hands down the best car dealership in Chattanooga! They have a huge selection of new and used vehicles. I just purchased a certified Honda CR-V and I absolutely love it! The salesmen are amazing to work with because they listen and find what you want within your budget.

Everyone That I dealt or spoke with was friendly and helpful. Everything that I was told about my vehicle of interest was the truth. I could not be happier for finding and working out my purchase with these folks. From the people on the phone to Matt, my sales guy, to Alex at the finance desk, it all went smooth and easy. I will certainly make Economy Honda my first stop when in the market for a new or updated vehicle.

Had my first oil change after buying my new honda!

Very satisfied with my visit the other day to have my oil changed. Jordan Penny assist me very well and able to pinpoint the problem of why the tire monitoring always shows up on my dashboard and explain it really well. Keep up the good work!

Very happy with all the wonderful ppl at economy Honda 👍👍👍👍

We went for a air bag recall and oil change our service man was Mr Ritchie Lopez he went above and beyond the call of duty provided prompt friendly service provided snacks and drinks while we waited in the coustomer lounge with free Wi-Fi and updates to the progress of our service I would highly recommend them to any one in need of car care regardless of make or model we will return to them next time we are In need of any type of car care service.....thanks again Betty Newell

Purchased a new car from Economy Honda. Overall the experience was good. The sales Representative was courteous and I was able to negotiate a decent trade for my old car. I didn't have to waste a lot of time with the Manager as had been my experience with other dealerships in the past.

Dealt with Pamela Hartline and she is wonderful. We were dealing with replacing a totaled vehicle, another Honda, and knew we wanted to replace a Honda with a Honda. We were in the middle of dealing with the insurance claim and had actually gone just to look and get an idea of what we wanted next when we came across an excellent deal on a vehicle that met every bullet point on our "To Have" list. Needless to say, we did not want it to slip through our hands and Pamela spent the entire afternoon with us while we tried to figure it all out. She never once gave us the impression that this was an inconvenience or made us feel it was wasting her time while we worked through the details. When the time comes for another vehicle, this is where I will go.

Went in for an oil change with no appointment. Expected to wait a while since I didn't have an appointment, but I was surprised when my car was ready much quicker than anticipated. They also made sure I had my coupon applied, washed my car AND had it ready to pull straight out for me.

This is the 3rd car/ SUV that I have purchased from Economy Honda. They always go out of their way to make me feel comfortable with my purchase. Kyle Cheatham went beyond the call of duty to find the Pilot I was looking for and got me a price that I thought was excellent. Kyle put me with Kevin Rhodes as my salesman and he was excellent in answering questions and making my purchase a good experience. I really appreciate Kyle, Kevin, and economy Honda for helping me with my purchase. I am a very pleased new Pilot owner.

I have bought TWO cars from Harold Blackstock, and would not shop anywhere else! Great guy, great service, great product! Thank you!

Economy Honda has an excellent service center. The people are friendly and I trust them to work on my vehicle.

We can't thank you all at Economy Honda enough for working with us after we purchased a vehicle that we just were not happy with.....we know that you didn't have to let us bring it back without losing ANY money!! Thankful we got Jacob into the vehicle he has wanted for years!! We highly recommend you and will be back! Ask for Trey as he went above and beyond for us!!! 😍

They were successfully able to change the oil and rotate my tires, however I made an appointment with them t 8:30 am and didn't leave until just before 11:00 am.

Their service center runs like a well oiled machine.

I was very pleased in all aspects of service on my 2015 Accord. Elizabeth was very professional and got all things needed done in timely manner.....even a recall issue I did not know needed to be done. Pleased to say everything was GREAT and TOP NOTCH SERVICE!!!!! I will refer all my friends and co-workers to Economy Honda!! Thank you!!!

I took my Honda Civic in to replace my passenger side air bag. I dropped it off at 9 am and was told to come back at 12. They called me at 11 saying my car was ready for pick up. I know an hour isn't much but when I dropped the car off they were busy. Every employee I came in contact with was excellent and they had everything running so smoothly. I definitely will be back to see these guys for any other repair or servicing.

Mr penny was superior in his care and explanations. He is one of your greatest assets.

Did a great job on a big project with a fair price given on what was done!

We purchased our Civic from Economy Honda and have had it serviced there ever since. We now have over 300,000 miles on it. We always go back because the service is quick and efficient, any repair problems have always been corrected to our satisfaction, and the staff are friendly, knowledgeable, and always greet us by name.

Five stars. They did a good job.

I was pleased with everything about my service experience. The advisor was knowledgeable and very professional Kept me informed about the progress and all the services my car needed. I will always recommend Economy Honda for all my friends and co-workers!!! YOU ARE THE BEST!!! Thank you

The whole experience from pulling onto the lot and being immediately greeted, to the test drive the sale person Josh, to the leasing process. It was all easy and no hassle. I'm very happy with my new Accord!

Eddie talked to my service guy and I went straight to economy Honda -- I was in and out in an hour!! Fantastic customer service

I've gone here for routine car maintenance since I started driving almost 7 years ago and they've always treated me well and provided good service. Occasionally it has felt like they were trying to sell me services that weren't necessary especially when I was young but overall they're great.

Great service on time. Courteous representatives all around.

Easy process to drop off for a quick oil change and tire rotation, and the nearby Champy's was a good place to eat while my car was being worked on.

I like the personalization of the service. Friendly warm and inviting atmosphere

Eddie was great!!!! He took really good care of my husband and myself. Economy Honda needs to keep this guy!!!

It was a fun day at Economy Honda! I got the cr-v that I was looking for and am very happy and pleased.

Fast, efficient, service, friendly professional employees

I went in for my first scheduled maintenance appointment since buying the car--primarily to get the oil changed. Service was easy and efficient--they even pointed out that my first scheduled oil change was free, which I didn't know. They also noticed that there was a recall on a piece of the electronics, which they went ahead and fixed, so I didn't have to make a second trip. Waiting area is very comfortable.

Went in at last minute at end of day with a dead battery. Everyone super courteous; took car right in and 45 minutes later (just past closing time) I was on my way. Thank you, Economy Honda!!!!

Great people and place to buy a car. Ghggggggggggggggggg

Quick and easy service on Saturday; dropped my vehicle off and got the call in about an hour that it was ready. Service technician was very thorough in going over the inspection results. I will definitely be back again next time service is due.

Brought car in to have oil change and have belts and fluids changed. Always helpful and considerate. I love Economy Honda. Have bought two Honda Pilots from this dealership.

Took my van in for regular oil change. Only other question I had was about the third row seats. When they are folded down, you see the hard plastic legs that pop up when you open the seats. For some reason, leg on the left, the larger seat, does not fit flush with the carpet, like the smaller one on the right. I asked the customer advocate, Greg Pope, what was wrong and he didn't know. So I asked the service guy when he came out and he didn't know. It's not a huge deal, but someone should know why the one fits fine and the other does not. My husband wasn't very happy when I got home, with no answer. Other than that, no issues with the service visit.

Very good personal attention, very friendly staff, did a very good job with my car

Great service.

Purchased a 2017 Honda Accord Sport Special Edition. I enjoyed every moment of my car buying experience. Salesman Eric McKenzie is the guy you would want to work with. He went about and beyond to take care of me and my family.

The sales and finance people worked hard to ensure that we were well taken care of.

Had an oil change and a recall fixed. Great customer service.

Fantastic people committed to every person who walks in the door!!

The work is always done perfectly and much quicker than I expect. Staff is extremely friendly and informative.

MY HONDA ACCORD IS A 2014 MODEL WITH OVER 190,000 MILES ON IT. IT RUNS LIKE A TOP; KEEP TIRES ON IT, OIL CHANGED, AND PUT GAS IN IT AND IT WILL CONTINUE TO RUN! I ALWAYS TAKE IT BACK TO THE HONDA DEALER FOR MAINTENANCE. THEY HAVE ALL MY RECORDS, KNOW I WANT TO KEEP MY CAR IN GOOD SHAPE, AND I HAVE FAITH IT WILL BE RUNNING YEARS FROM NOW.

GREAT SERVICE AS ALWAYS. THEY JUST WANT TO TAKE CARE OF ME AND MAKE SURE I AM HAPPY!

Service agent was friendly and helpful, and i got out without it costing an arm and a leg, as sometimes happens with an old (2005) car such as mine.

Steve Howard is great! He always takes good care of me and my cars whenever I visit the service dept. He's very enthusiastic to help, highly motivated, courteous and professional. Economy Honda should be proud to have an employee like him.

Good visit. Options were given to me at an affordable rate.

Worked with Sal Greco when I was buying 2018 Odyssey. Sal was great at answering all my question . Got a great price on van and was happy with with mats and mud guards. Robert Graham and Greg Pope were very helpful also. Would encourage everyone to use Economy Honda.

Team is always friendly and helpful; service is great!!

The Honda staff was very friendly and helpful. The wait is comfortable, and customer snacks is great!

Economy Honda always has the nicest employees and they do anything they can to make the process as easy as can be . Plus they're cars are always marked cheaper than any dealer around.

The staff were very helpful and knowledgeable .Very nice people to do business with.

Everyone at the Economy Honda dealership in Chattanooga was SO nice. This was my first time purchasing a car, and I will keep going back. Sal and David were awesome..HUGE shoutout to them, they were such a huge help throughout my process!

Phone system is horrible and is being addressed or this would be a 5. Thanks to Denny and his service team's effort they make up for that. Good communication once problem with phone was discussed.

Stock sodas for customers. Move express service back to other building where there are no steps.

Excellent and quick service - as always. Very professional and courteous staff at all levels. I have bought many cars there and have them all serviced there.

My service was excellent. They did what I needed and got me out in a timely manner. The whole service staff was friendly and courteous.

I had a very nice experience today. The persons overseeing and doing the work were very helpful to me and the charges very reasonable. If things continue this well on the next visit, I definitely would recommend this Honda service center.

Efficient and professional

Very pleased with the sales staff and our experience in purchasing our new car. Only one comment - the time of the process could have been a little shorter. But overall the people and the deal was very good.

This was a normal routine oil change and service visit.

Had the airbags replaced due to a recall, also had the door locks replaced due to recall. While I was there got a replacement key.

Excellent service Friendly staff Clean and comfortable

They really worked hard and seemed like they knew what they were doing but seemed to take a while

The sales process was mostly painless and stress-free. Staff was nice. On the day of purchase, there was a delay in even sitting down with F&I that I wish they'd warned me about in advance as I was coming in from out of town and had a tight schedule. Once I got in F&I is the least pushy experience, the person was very nice. A good experience overall.

Very knowledgeable, courteous, explained the process. Facilities very inviting.

We had a fantastic experience being shown multiple options and finding the best fit for our family was easy!

I bought my first new car here. The staff was friendly and helpful.

We were on the road. Took us in fixed it and on our way in an hour. Called back when it broke down again and said send them the Bill. Nice people you can count on Thanks servicer Dennis and staff.

WONDERFUL FACILITIES, GREAT ATMOSPHERE, FRIENDLY & FAST SERVICE

Very comprehensive and professional. Clean facilities with great amenities.

Eric Robinson and Nacho Hijar made the transaction easy.

The only reason my review was not 5 stars across the board was that I'm not a fan of the direction the car industry has taken in relation to their sales staff. Thank goodness I ended up with a seasoned salesman who had in depth knowledge about sales. Unfortunately, the car industry doesn't value this kind of employee any longer and seems to only want to pay younger, inexperienced "order takers". What a shame - it definitely was a different experience from when I purchased a new Honda from this same dealership about 12-13 years ago.

First-rate experience in receiving this service...pleasant waiting area and reasonable wait time...Price paid for service appears to be very fair as well.

Salesman was very knowledgeable and helpful, yet not pushy.

I am very satisfied for the service of my car I waited not very long time Thank you very much

Always pleasant and they listen to my concerns. I would recommend this dealership to others.

This is a good reliable dealer. I have been dealing with them for a number of years.

Very good. In and out quickly. Sooner than expected.

As always, Economy Honda provides great service! The waiting room is spacious & is only missing a recliner. I was offered several up sales but it was not pushed..... and there are times when your car needs more than just an oil change. Great Job!!

Ritchie is an outstanding service oriented employee at Economy Honda. I know I am in good hands at Economy Honda. Ritchie is the type employee that makes me trust that my vehicle is well taken care of and that I am being treated fairly and honestly. Economy Honda's reputation goes before it. They are an outstanding dealership.

There was an issue, and Honda fixed it very quickly and efficiently. Thank you!

My key was lost and I needed a new one. I had to work late, but the technician made an effort to be there when I came to pick it up at 6:00. Everything went smoothly without a snag, but the key does catch a little when I take it out of the ignition. I think this will get better as it is used and worn in a bit.

Customer Service is exceptional! They are very busy and still take care of their customers!!!

Jenna was my service advisor and she is amazing! Always makes sure me and my car are taken care of & always has a smile and positive attitude. She is why I come to Economy!

Always nice and they work to get you in and out as quickly as they can

No problems with service.... a little lengthy however, it took 2.5 hours for an oil change and to look at an issue with my window lagging. This is the first service on my new vehicle so I have high hopes they will continue to offer great customer service. (Just took one star for length of time other than that great service!)

A bit disappointed the bumper sensor was not repaired. Randomness of problem. After rain it is still reacting to nothing being in its vicinity. Repair of wiring in door fixed the electronic problems. However, I was disappointed my bumper to bumper warranty on this problem caused during the manufacturing was not taken into consideration. I asked for an explanation as to why I was being charged labor for something clearly not owner caused. Manager waived the labor. Never had this happen before in ownership of my Pilot previously.

Cars are priced fair upfront

I was in a wreck that totaled my vehicle, I Bought a 2010 Chevy Equinox from Economy Honda, Chattanooga location. My salesman Harold was awesome. Shortly after purchase I had an issue, with Harolds help Josh with Honda Service found the problem and fixed it with no charge to me when they didn't have to. I am forever greatful to the staff, used car manager and service dept. If you are looking for a new or used car look no further than Economy Honda of Chattanooga, great sales and service.

I bought a used Honda Accord from a used car dealer in Dalton. After I made the purchase, I ran a Carfax on the Accord and discovered it had two recalls, both the driver side and passenger side airbags. I called Economy Honda, they were able to schedule me for a repair immediately. Wonderful customer service. Technicians checked out the car, they went above and beyond the recall repair. From the initial phone call to schedule the repair, to the time I pulled out of their parking lot, the customer service from everyone was outstanding. I highly recommend them!

I bought a 2013 Honda Fit, I'm very satisfied with my purchase so far and the process was very straight forward I never felt like I was being pushed.

Timely, good service, friendly and helpful atmosphere.

They were doing a recall on airbags. Went in and was greeted and ask what I need. They were quick to fix it. Very please.

My problem was fixed in a timely manner, the staff was friendly and my wait was within reason.

Drove 110 miles to get the best deal around. This is my second purchase of a cr-v from economy and they did not disappoint. Austin was friendly informative and most of all not overbearing . Like all car dealers do your homework ,they do show the discounted price on their website which most dealers don't . In and out in a couple hours, not an all day deal. If your looking for a new honda try economy

Serviceman Eddy was great help it was timely manner

GreAt

Excellent service car dropped of and was updated on pickup time.

Good selection, knowledgeable sales and service team. Catrelle will take care good of you, treats his customers right, as painless as new car buying can be.

The sales group was superior to deal with! I contacted Kyle to let him know we were on our way and the car was pulled out waiting for us when we arrived. Nacho was great to sit with during the painstaking financial part and we left the dealership very happy and in record time. This is our third buy from Economy Honda.

GOOD DEAL FOR THE MONIES AND APR, KUDOS ECONOMY HONDA OF CHATTANOOGA,

as always great service, but the wait time is out of control; I arrived at 7:30 and still had a 2 hour wait for a " Battery Change

Was treated with kindness from the time I arrived till I left. Brought car in because of recall for passengers side air bag. Repairs made in a timely manner.

Excellent process & very quick from start to finish

Excellent service, professional staff, polite and courteous. They took good care of my Honda Fit and performed above standards. I would recommend Economy Honda to any of my acquaintances. The even washed the car.

Good waiting room

I saved a little over $2000 at Economy Honda Superstore; which made the drive to Chattanooga worth it. They were friendly, and very helpful.

always pleasant and helpful. Service was quick on a Friday afternoon.

David Teague was an awesome salesman. He went above and beyond. My family will be using him in the future.

Great service, people and cars, highly recommend this dealership and Harold Blackstock, 2nd car bought from Economy Honda !!

It was what I'd call the "AppleStore" experience of repairing a car. Everything was clean, nothing smelled bad, Jake was awesome, and it was timely. I was notified very quickly that there was a recall on my cars airbags and the changed those as well. Overall, it was great, and I am now only going to use the dealer.

Everyone was very helpful and had the transaction completed very quickly.

Could not be happier. Our salesman Trey Watson was polite, helpful, informative, and most important to me not pushy. This is the 2nd new crv we hav purchased from Economy and I have no reason to believe that it will be the last. I will definately refer this dealership to others.

This was my first experience at Economy Honda service and I've never been treated better! From the moment I drove up until the moment I left in my new car. I was impressed with the incredible customer service. I would definitely encourage anyone to come to this dealership for their car-buying needs. Always go to a dealership prepared though. ;) ********************************* That was the quick and dirty review, if you're interested in the who story... read on. ********************************* Let me start by telling you how my adventure started. I had already done all my research on which vehicle and trim model I wanted, knew what prices to expect and how much I wanted to put down, how much I was willing to finance and what my interest rate should be at a maximum... So, I went out into the world "armed" in that regard. I've always heard good things about a local Honda dealership here in Nashville, Crest Honda... Anyways, long story short-er, they didn't have the 2017 Honda Pilot Elite in Silver or Obsidian Blue and they said they couldn't find one in the entire nation. So, as I said, I knew what I wanted and I didn't want the two colors they did have in stock so I went home and that night got on Edmunds.com do my own looking since it sounded very far fetched there was not a one in the nation available. Edmunds search came back with several in the nation, but the closest to Nashville I could find was Economy Honda and a place in Knoxville. Upon reading sales reviews Economy Honda stood out above the others and seemed to be the Honda dealership I would like doing business with. The reviews were pretty spot on. The next morning I called the dealership and spoke to a woman who would seem to take care of the online traffic for their dealership. I wanted to verify if they did have the vehicles in stock before I drove down there. They did. I also asked her if I could send them pictures of my current vehicle and answer any questions about it so I could get a good idea what they would give me for it as a trade-in. They did allow me to do just that. Once I had the response back on what they would give me, and it was satisfactory (at best), I told her I was going to head their way and where I was coming from. As I packed up the family, (my wife, 4yo, & 6mo) I thought to myself; I read great reviews but I don't want to take the risk of showing up and be treated like a local straight off the street. I was looking for a little more attention since we were going the extra mile and would like it if they did the same. I remembered reading a review and someone mentioned the manager's name and the hospitality that Jason B., provided, so I called back and asked for him; I gave him the run down of where we were coming from, it was my wife's first car-buying experience, and which we coming to look at ONLY the silver and blue Pilot Elite's. He said he understood and would have them pulled to the front and waiting on us. We drove 2-hours to the dealership, ready to buy a car, but also ready to walk away if the deal wasn't right. As soon as we pulled in we saw the two vehicles up front just as promised and boy did they look sharp. When we got out we were greeted by Catrelle Henderson who turned out to be our salesman. He was very pleasant, easy-going, and not pushy at all. My wife and I spent about 5-10 minutes looking over the two cars and decided to go with the Lunar Silver with Gray interior. We told Catrelle we were ready to go in and talk about prices. Once inside the other employees were very friendly and they offered us the usual drinks, pretzels, popcorn, etc. This whole process went pretty well though the most challenging part of the who experience was waiting for the finance people to get to us. After we had signed all the papers and were given the keys, Catrelle had the vehicle detailed and waiting for us. He even paired our phones to the vehicle and asked if there was anything else he could before we left. We took some pictures and parted ways. Once everything was said and done, it was an even better 2-hour trip back home.

Our experience could not have been more pleasant. Not only do we feel that we got a great deal, but our salesman, Trey Watson, was excellent. We just couldn't be happier.

Jeff Dumas was a great salesman to deal with and very helpful!!!

Totally efficient. Seem competent. First service was described as "free", but then came an extra charge to rotate the tires - that seems a little nickel/dimey in my opinion, hence only 4 stars.

Acknowledge my presence with a warm welcome! Service was great and performed in a timely manner!

excellent service and very quick. Friendly atmoshere with no pressure

Quick. Nice wsiting area, refreshments, friendly, courteous, speedy, kind, lovely

Everything was great from the time I drove in until I left. I enjoy getting the coupons online and using them. I wish you offered a 10% discount coupon to apply to any service instead of a specific service. I had my transmission fluid changed but no coupon listed online for it.

Excellent customer service at Economy Honda every time.

Everyone who was involved in helping me pick out and buy my car was fantastic. I left without any questions about the details of my car and warranties that were purchased. Austin was an awesome salesman, who constantly ran back and forth to accommodate our needs, and Stacey we extremely helpful in the finance department. Every person who I met in between was also very nice and helpful to me and my family during this process. I'm beyond satisfied with my 2017 Honda Civic Ex. So happy I chose Economy Honda for my new ride!

I've used Economy Honda for routine maintenance (for the last eight years) on two Honda Ridgelines and an Acura MDX. Overall I've been very pleased. My perception of the Service Advisors is that they do a good job of explaining Honda's maintenance recommendations, and most often I agree with and approve of the manufacturer's schedule of maintenance. My perception of the Technicians is that they are competent and fairly efficient. I've not had a problem in eight years with their work. The waiting area at Economy is large and comfortable, and complementary newspapers, snacks, coffee, and bottled water are provided. This review is specific to my service visit on 2/27/2017. Jordan was the Service Advisor, and he was excellent. He listened carefully as I explained all of the issues I wanted addressed, and he made solid, reasonable recommendations above and beyond concerns.

As always Economy Honda goes above and beyond what is expected in servicing our vehicles. They are trustworthy and very good at what they do. Whatever they tell me my car needs, I tell them to do that work. Special thanks to Service Manager, Steve Howard for the care he gives us and for the confidence we have in him.

Everyone from the General Manager, Salesman, and Financial manger treated my wife and I with respect, and eagerness to found the car we wanted. We didn't feel pressured or forced to make a decision against our will. The salesman gave us a full explanation for the operation systems so when we drove away we felt comfortable and safe.

Excellent, professional and extremely friendly/helpful staff--every single person I came in contact with. And the shuttle service was a life saver!

Effortless process on my end. Very courteous and knowledgeable staff. Chris Hayden and Brad were very easy to deal with and fair in their negotiations. Love my new Honda Pilot.

Excellent service and comfortable waiting area. Check in process very easy.

My service rep, Steve, was pleasant and greeted us in a timely manner. He made sure he knew what I wanted and took care of it.

Excellent service!!! Top notch professionalism all around.

service tech was great! He inspected my vehicle and informed me what needs to be serviced. He did exactly what he told me he was going to do and the amount I would have to pay. He did not TRY and sell me on other maintenance that it didn't need like other dealerships do. I really respect that!

Very good experience! Staff was very nice and our salesman and financial manager were very nice. Enjoyed talking about the Lord Jesus Christ with Nacho! I really felt like Gid put us with the dealership we were supposed to buy from! They have won my business !!!!

We have bought our last 3 cars from Economy Honda. They are awesome! Nacho, our salesman was excellent!! I would defiantly recommend them to anyone looking to buy a car.

Helpful staff that don't overcharge.

Once again I had a top shelf service experience at Economy Honda. I was met right away by Chris Holley. He was polite, informative, and thorough. I spent only about 45 minutes in the well appointed customer waiting area before he came to escort me to check out. There he went over all the particulars about my vehicle and then took me to it in the parking area. I could not imagine a better customer experience!

My husband and I purchased a used vehicle from this dealer last week. The staff was very knowledgeable, patient, and courteous. We asked lots of questions and they took their time explaining all our options, as well as the warranties available. They worked with us on pricing and we are confident in the vehicle we purchased. The only reason we didn't give five stars is because of the wait time involved in completing the required paperwork. There were several minutes when we sat waiting and wondering what was happening next. They also would not come down much from the Sonic price, even though we purchased additional warranties. Overall, the experience was great and we left knowing we made the right decision. They have the best selection of used cars in Chattanooga. Thank you Honda!

I had done a fair amount of research online and contacted quite a few dealers to find the best deal on a new Accord. Not only did Economy Honda have the best price of any of the dealerships, but the buying experience was seamless and professional throughout the process. Everyone from the internet salesperson I communicated with to the sales manager, floor salesman, and finance rep were helpful and efficient. I highly recommend doing business with Economy Honda.

Great service and was offered to be brought home and was brought back to pick car up. Very good service.

EXCELLENT SERVICE REPLACED LIGHT IN TRUNK AND A TIRE AND HAD ENGINE LIGHT ON AND WAS REFERRED TO CHEVROLET FOR THAT REPAIR

My visit was very good. They were very concerned about the noise I was hearing in my rear breaks & they let me know my tires were at the point of needing changes and gave me prices.

Very efficient Everyone was very nice and friendly. Very helpful in everything

Jake took the time to explain what would be done to my car and how long it would take

Don't mind taking my car to Economy Honda for service! This time I was shuttled to work in a timely manner. The waiting area is pretty sweet, too! Fresh popcorn is always welcome with me! The service department personnel are clear with expectations. The cashier is efficient and quick!

Great! I had several things to be done and they finished everything ahead of schedule.

All staff at Economy Honda are very professional, accommodating, and an extreme pleasure to deal with. Prices are reasonable, service is fast, and facility is great for waiting.

Speedy, courteous, and efficient service enabled me to be in and out of the service center in a very timely manner in a pleasant atmosphere.

Great custom service. I arrived early, but they got my vehicle right in. The repair was done quickly and returned to me ahead of promised time.

I was really in a bad way. I was out of town on a holiday weekend and the gear shaft just crumbled in my hand so that I could not shift gears. They gave me a Saturday morning appt. but said to bring it on in onFriday because maybe they could work it in. I was on my way by 3:00 Friday

great service, getting my car into the stalls and out in a timely manner without too much waiting time, the service reps are kind and friendly, making sure you are put at ease on your repairs GREAT JOB Economy Honda of Chattanooga.

Kenny that works in the financial department was extremely honest and nice. My wife and I were very thankful for the honesty and respect we received from Kenny! We love our new car! Keep up the great work y'all!

Just leased a 2016 Civic EX-T and it was a very pleasant experience BUT it tears me up that I believe that they added extra charges, so beware. The experience itself was great. Showed up Friday (AFTER Memorial Day) afternoon without an appointment and minutes later I was test driving the car with my wife and kids on the highway. There was no pressure or high sales tactics. It wasn't super-quick, but was FAR quicker than when we bought our Pilot in 2013 (which was a 4 hour experience) as there was no push for Tire Warranties, Cloth Protection or Extended Warranties. Had to go through a quick talk with the Accessory guy to look at accessories, but nothing bad. If the story ended there, it'd be an EASY 5 stars, but here's the thing. I feel that they sneaked in 2 fees that will add $35 per month to my lease which is a significant 16% increase. First off, there is was $599.50 "Documentary Fee". But on the website it clearly states "Includes $599.50 processing fee". Doesn't seem included to me! Next is something that really tears me up. I signed a "Total Cash Price" for $22,137.08 Well, on the next doc, it shows the Gross Capitalized Cost as $22,671.08. Why the $600 increase? Well, snuck into one of the docs (that I DID NOT SIGN) was a "PREFCUST PKG" for $595. Preferred Customer Package? What? What is this? I didn't get any accessories and signed no documents approving the line item cost. In fact on the one I signed, it does not list ANY "Optional Equipment and Services" and only lists the $599.50 Processing Fee (again, was supposed to be included!). This made me rethink what they told me as the first price when I asked about the Lease Monthly Cost. They quoted me $35 higher than what I wound up paying. When I balked at it being too high, they came back and told me it was a "mistake" due to "complex Georgia taxes". I appreciated that 3 years ago when we bought our Pilot there and the GA Taxes were new, but now 3 years later and them being 7 miles from the Georgia border means that they likely sell dozens of cars to Georgia residents every week. My guess is that if I okayed the higher rate, there would've been an extra $1,000 Fee hidden somewhere in the docs and the "mistake" wouldn't have been fixed. I realize that its a car dealer and these practices are common, but this is not what I'd expect from a Sonic price. Perhaps I should contact Sonic directly and see if this practice is what intend for their dealers to do. UPDATE (12/21/16) - 1st Service I just had my first service with them and it was definitely a "5 star" experience. I was fearing heavy pressure for unnecessary, costly "checks" as part of "A1" (or "B1") "packages", but there was ZERO upsell other than him suggesting a tire balance to go to the tire rotation I asked for, for $20. Sure, no brainer there with expensive tires. No push for synthetic oil (although my first change was free) or even a push to get the Recall done (I don't need it - parking brake related). I waited in the waiting room and got some pretzels, water and coffee (good) and in less than an hour they were done. Everybody was quite friendly (even amongst themselves which is a good sign they enjoy their job) and the car was washed. Wish they could've done a quick vacuum, but otherwise nothing possible you can complain about. Earned a trust point from me. I'll give them another shot for the 2nd change in 6 months...

Have been a steady customer for approx. 10 years and will not go any other dealership!!

This is the second car I have purchased from Economy Honda. I have been very pleased with the service I have received on both my older car and the new purchase.

Great service...Friendly people. I am disabled and my service adviser went out of his way to help me in any way possible...

Purchased a Ford Escape at a competitive and reasonable price. Worked well negotiating all aspects of this deal via Lindsay Sharp and Ms. Workman and finally via Jared the floor Silver sales rep. A pleasant experience with the exception of a wiper blade streaking on the left side and tire pressure indicator light which indicated and ultimately revealed low pressure on two of four tires. My drive with son was 120 Mike's to this transaction. It was worth the drive because everything about the car as described was correct.

Excellent service. Car runs great. Friendly, professional customer service.

Great experience all around. Great customer service. Clean facility

In and out in an hour. Great as usual. Service Rep was friendly and helpful.

Excellent service for the balancing of front tires

As always great service and customer service. It is always a pleasure to visit Economy Honda

I loved it here great customer service. I have already recommend you to my neighbor whos car was hit in a hit and run and was a Honda so she came home 4 days after me with a new Honda from your dealership. Awesome service.!!!!!

Took my wife's 1016 Honda Accord Touring in for it's first oil change. While waiting our salesman stopped by and asked if we were happy with out Accord. I said we loved it. I told him I wanted to look at the all new 2016 pilot. Stacy brought me the top of the line Pilot Touring Elite. The features on this Pilot blew me away, I called my wife and told her I wanted to trade my 2014 CR-V EX-L, she said OK as long as we didn't owe more than what they would give us on a trade. Stacy Van Pelt worked to my it happy, I would not buy a car from anyone but him, as I know he is honest and always works to get me the best value and strives to make sure we understand the car buying process every step of the way. Great car, wonderful sales person and highly recommend dealership!!!!

Took my wife's 1016 Honda Accord Touring in for it's first oil change. While waiting our salesman stopped by and asked if we were happy with out Accord. I said we loved it. I told him I wanted to look at the all new 2016 pilot. Stacy brought me the top of the line Pilot Touring Elite. The features on this Pilot blew me away, I called my wife and told her I wanted to trade my 2014 CR-V EX-L, she said OK as long as we didn't owe more than what they would give us on a trade. Stacy Van Pelt worked to my it happy, I would not buy a car from anyone but him, as I know he is honest and always works to get me the best value and strives to make sure we understand the car buying process every step of the way. GREAT CAR, WONDERFUL SALES PERSON< AND HIGHLY RECOMMED DEALERSHIP !!!!

Love the car! The finance manager Mike was awesome. Thank you for your help.

Excellent purchase Excellent purchase Excellent purchase

I always enjoy my experience at Economy Honda and really love the kindness of the guy who helped me but it does get frustrating when everytime I re-enter my car I have to clean out my car of floor covers and hanging tags. This time I had to not only clean the inside, I had to readjust my seat and steering wheel. I wish they wouldn't try to make my car there own. They asked me if I thought they did "excellent" and I told them they did however that was BEFORE I even got to see my vehicle.

First visit for an oil change and service. I was very pleased with every aspect of the visit. The representative, Ritchie, was very thorough and patient and explained things in laymans terms to me. As a female, I felt he respected me and my questions.

The salesman was courteous and professional. He was very knowledgeable about the car and features. The finance person was also very knowledgeable and courteous. There was no pressure to buy, all the options were presented and we were allowed to make our choices and decisions together without someone constantly standing over us. The entire process was very pleasant and the sales department is excellent.

While the service I got when I brought my car in for a software update was good, I was somewhat put off by the Honda service persons attempt to solicit an "'Excellent" rating. I have heard of other services at other manufacturers that solicit positive evaluations in order that they get higher bonuses. I would prefer that service people simply provide good service and refrain from trying to, otherwise, obtain positive ratings.

The salesman,Stacy VanPelt was great! We stated the buying process on the phone. When we arrived at the dealership everything was ready for us. It was a really great buying experience.

Very caring customer service

Very friendly and professional service. I know they appreciate my business and I feel confident in their services

pleasant

4.0 star rating 10/31/2016 David Moreno, salesperson, was the best part! He himself was worth 5 STARS. He was knowledgeable, helpful, and friendly. I was surprised at the quality of the Honda CR-V Touring and continue to discover new aspects of this car.

better this time. at least you replaced the battery hold down if it had to be removed.

Good customer service; office a ride home if customers don't want to wait. Offer wifi, phone chargers, and UBS plug for charging. Offer internet service scheduling. Good customer service; office a ride home if customers don't want to wait. Offer wifi, phone chargers, and UBS plug for charging.

Bought 2016 Pilot on 11/17/16. Started the process online and completed at dealership in person. Smooth process. Very friendly and knowledgeable staff. Have purchased 6 vehicles from Economy over the past 36 years.

I came in in response to a recall notice. Super friendly staff, top to bottom. Service completed far faster than I had anticipated. Good feelings all around.

We purchased a pre-owned Accord September 22, 2016. We had a great experience. I really was not sure about the car. The salesman assured us it was a great car. Well our mechanic gave it a clean check. He even put it through the diagnostic check. I love it and we got a great deal. I would recommend going to Economy Honda and working with Ben Porter! Thanks so much Ben!! I love my Honda! It is a blessing!

I had a great experience here buying a CR-V. While I wish the GMs has been more willing to negotiate on price, the sales and finance staff were very friendly and courteous. I worked with Chas in sales and Kenneth in the finance department, and they both did all they could to answer my questions and make me feel comfortable about my purchase. Some of my family members have bought vehicles here before, and I would definitely recommend it.

I purchased a vehicle from Economy Honda and was very satisfied with the experience. I was given a fair value on my trade in and purchased a vehicle at a very good purchase price. The salesman was very knowledgeable and personable and the financing part went smoothly.

Very professional staff and easy transaction. Car is great. They have the Carfax report online. So it was easy to decide.

very good buying experience everybody was very helpful

Went in for service and mentioned to agent I was thinking about buying new car. He made a call and the salesman came to get me in service area. He showed me what I wanted to see without trying to sell me something I did not want!! Had a new car before evening was over!

I had a passenger side rear wheel bearing on my 2014 Honda Accord EXL to go bad while returning home from a trip. Called Ecomomy Honda on Saturday, and they made me an appointment for the follow Thursday. After about 2 hours, on that Thursday, they let me know that it was finished; it was still under warranty. As I drove it home to Lookout Mt. in Georgia, a number of warning icons came on the dash board. I turned around and took it back to the dealership. Upon opening the hood, they found mouse droppings and thought a mouse might have chewed a wire. This they checked out and after about 1 1/2 hours came and told me that it was not the wiring but the parts dept. had send the wrong bearing. They were sorry that this had happened and offered me a "loaner" until they could get mine fixed. I returned on Saturday, and the car was repaired and has worked fine since then. At all times, those who helped were most gracious; that included Elizabeth and followup calls by Lynn. Even though I live about 40 miles from the dealership and have purchased two new cars there, I have been most happy with your service. I am more than willing to recommend Economy Honda to my friends! Thanks and have a great day.

Great customer service but they won't deliver cars even when you buy in bulk.

The experience from start to finish was really great. I saw the car online, called their e-sales department. Scheduled a test-drive and drove it off the lot as my car after that. Each person was extremely helpful and courteous. The only reason I am giving the review 4 stars is because when I asked if the car I was purchasing had bluetooth capability, I was told yes. I was told this by the e-sales department and the showroom salesperson. Once I was home with the car I started exploring the options and found out that the car did not, in fact, have bluetooth capability. Other than that, everything was stellar.

My experience was very pleasant. It took less time than they predicted and they were very professional when speaking with me. They answered all of my questions without a second of hesitation and were very friendly.

Great customer service. Used coupons to help with the pricing of service.

Not only do I still love my CR-V (that I purchased at Economy Honda) after two years, the service department always provides a great experience when I come in for routine maintenance ... always friendly, always fast, always accurate!

Always kind and efficient service. Their staff always are friendly. I was disappointed they did not wash my car however when I pointed this out they were more than happy to take care of it.

I hate buying cars but this experience was as good as I have ever had. We got what we wanted in a painless non-pressured process. Our salesman sold us on the car but did not try to sell us. We highly recommend Economy Honda

This oil change/service was completed quickly & without incident. However, past service visits apparently have not met 5 star standards. I had some trouble with the battery cable ends where the vehicle wouldn't start. And yes, I was stranded. I have never seen so much build up on battery cable ends, even in much older vehicles. When I mentioned this to the service associate she just simply said ok. Definitely not 5 star service & we'll see how the battery does since we cleaned the battery cable ends. I have always had this car serviced at economy Honda & that should certainly have been corrected before now!

I was very happy with the service we received. The experience was similar to previous experiences where they have provided courtesy service and quality work. Washing the car is a nice touch also. I will certainly return in the future without hesitation. Concerning the problem however I was not please. First of all I understand the resolution was not the local dealers issue but one with the Honda car itself. When I brought the car in the rep told me the air conditioner would not be covered if it got hit by a rock? How did know that may be the cause of the damage? Well, after looking on line it seems to be a common problem where the condenser is exposed to debris from the highway. So here's an obvious defect in the design that they know about but will not cover it under warranty. That will be the last warranty and possible Honda I buy if that's the best they can offer to something they know is a problem. At least offer something to prevent it from happening again in the future.

It is a pleasure to have my CRV serviced at Economy Honda. The staff is courteous, friendly and take the time to explain what is involved in the service they provide for my car as well as answer any questions I may have. They also took the extra step of washing my car! (Which needed it since I had just returned from a road trip.)

The service consultant was very personable and understood my issue and took care of it.

Very happy with the experience and service. Jeff and John both were a huge help for me and my husband. They helped us find a car in the price range we were looking for.

No pressure, informative and helpful sales associate (Jeff Dumas) who worked with me several times over several months. Great car and interest rate.

My experience at economy honda was superb. The documentation process, Sales team and delivery team were very helpful and quick response was received everytime i had a query. Overall a good experience to buy a honda from here. I recommend anyone who is looking for a best price quote and service to visit the store.

Went in for car's first oil change. Tires were rotated and they even washed my car. Car was taken in immediately. The service department was extremely polite and wemt out of their way to make my wait comfortable.

purchased my second new Honda from Economy Honda Superstore recently. I was attracted to this dealer because they post discounted prices on their website. When you request a buyers order they email it to you immediately. They don't install accessories unles you want them. All that's left to do is go pick up your car, hassle free. Did I mention that I live south of Atlanta. I gladly drive to Chattanooga to trade here in this honest & friendly atmosphere.

purchased my second new Honda from Economy Honda Superstore recently. I was attracted to this dealer because they post discounted prices on their website. When you request a buyers order they email it to you immediately. They don't install accessories unles you want them. All that's left to do is go pick up your car, hassle free. Did I mention that I live south of Atlanta. I gladly drive to Chattanooga to trade here in this honest & friendly atmosphere.

Service was timely and efficient. Breakroom/lounge/waiting room was very nice. Price was reasonable. Would take my car to them anytime!

My experience was all positive from the moment I walked thru the door until I drove away in my new Ridgeline. From what I could see, they have an excellent selection of Honda's and everyone I met was extremely pleasant and informative. My salesperson, Chas, was extremely organized, polite and organized thru the entire purchase.

Good service. Only a little over an hour for oil change and tire rotate and balance. They washed it also.

I have been shopping for a couple of months trying to find a great deal on 2 HRV's from a reliable dealership. I live in Atlanta and got a price over the phone from Economy. When I told the local dealers in Atlanta about the price I had negotiated they told me that Economy would try to upsell me once I got there and if I didn't agree to some of the add-ons I would not get the price I had negotiated. Boy were they wrong. My wife and I drove to Chattanooga, drove the cars and purchased them within 2 hours we were on our way back home. Will definitely purchase my next vehicle from this dealership.

The wait was not long, the service was great and our representative kept us in the loop.

Great Service as usual ... the only place I go for service.

I purchased a 2016 Civic ex. I dealt with Jeff Hunneke and Sal Grecko. Both men were outstanding. They provided all the information i requested, and allowed me the time and space to make my decisions. There was no pressure, and it went smoothly.

Austin was great from the beginning! I told him exactly what I was looking for in a new Honda and he showed me several options with different features plus the ability to add any additional features. Their buying process was quick and the salesmen and financial guys weren't pushy when it came to "add-ons" or "extras" that I wasn't interested in.

I have nothing but great things to say about my experience at Economy Honda. I came to the dealer to get a general idea of what I was looking for (trading in an ugly old Volvo-- I didn't have high hopes). After discussing my options with Stacy, he got me in a new civic for less that I was expecting to pay for a used car. The process is easy and lacks the stereotypical pressure of other dealers. Stacy is a genuinely nice guy that knows his stuff.

Great staff! The training they go through must be extensive and reviewed often. It's consistently the same every time I go to have my car serviced. I do wish that they could offer true quick service oil change. An hour and a half for a simple oil change is a little ridiculous. Employee attitudes are so great it's hard to be even a little frustrated with them.

Awesome service with great customer satisfaction. I will definitely recommend to a friend

We purchased a new Civic in March for our youngest son whose former car was totaled. His career requires a lot of travel and you can't beat the fuel economy of the Civic. Our oldest son recently purchased a new Accord as a first time buyer. Harold Blackstock, our sales representative, took great care to make their car buying experience easy and you can't beat their prices.

My sales guy Trea was wonderful. He helped me find exactly what I wanted and I was in and out. Easiest car purchase I've ever had. Thanks so much guys!

My sales guy Trea was wonderful. He helped me find exactly what I wanted and I was in and out. Easiest car purchase I've ever had. Thanks so much guys!

It was nearing 100 degrees when we reached the dealership to look at a vehicle we found on Cars.com. We were immediately greeted by the sales staff and escorted to the person we were told to ask for when we called the dealership. The salesman, Mike C. was very cordial and helped us fine the vehicle we were interested in. We decided to buy it and even though he had other customers in the showroom he did not neglect us and provided excellent assistance in processing the paperwork. The vehicle was everything it was advertised to be and we love it! Everyone at the dealership was friendly and helpful in every way to make this one of the best buying experiences I have had at a dealership. I would highly recommend their services and products to anyone.

This was our second purchase from Jared at Economy Honda. They always provide the best service.

Love Economy....there's a rental car company down the street, or driver to take you to work, etc. The Ridgeline is running great again after brakes were replaced; the service writer, Jake, took care of everything.

Great service, good experience.

I don't swap cars very often, but I can honestly say that this was the most painless car buying experience I've ever had. Great sales strategy. Great salesman. Great dealership. Very impressed. And I'm not very trusting of your typical car salesmen or dealerships.

Not sure why oil changes are $70.00 but service was good.

Great service with friendly and dedicated employees.

I had a great experience. The service guy was great and answered all my question. Two thumps up.

Just purchased my wife a new CRV from Economy and was very pleased with the service and professionalism of everyone, especially our salesman Trey. This is the second vehicle purchase from Economy and I highly recommend this dealership

Everyone was great. Service was fast and prices was below an independent shop.

Two recalls have been completed with a minimum wait. Same with all the services done at Economy.

I had a nail in one of my tires. I was told that the tire was not patch able by Chris Holly. He ordered the tire for me and had my car fixed very quickly. The Parts and service personnel we great and treated me with the greatest customer service. The warranty covered this at no cost to me.

Chris was great. He got me in and out in no time. Everyone was nice and service was quick and efficient. Always a pleasure to have my car serviced at Economy Honda by professionals.

Great service delivered on time and at expected cost

Quite possibly the best buying experience I've ever had.

Have always been pleased with the service I've received here.

Initial visit did not correct brake problem but the service team at Economy worked with me and my schedule. This team was honest, courteous, professional. They rescheduled me, identified and fixed the problem and had me out the door in the time frame discussed. Excellent customer service. Thank you.

Wonderful place, They make you feel comfortable. Found car through an online search. We set up a time for a test drive. Trey was a very professional in all aspects of the buying experience and throughout the delivery. Even did a courtesy follow up call making sure we got home safe. I think the whole process only took about 2 maybe three hours from the time we arrived till we were driving home in our new used car. Thank you for a great buying experience.

Always the very best service, Beautiful , friendly staff. The only dealership I actually enjoy visiting !

No problems. Nice waiting area Experience was fine but would like some type of written schedule of upcoming service requirements

Outstanding job by Stacy VanPelt. Got the run around at several dealerships and he got the deal done in no time. I highly recommend this dealership and ask for Stacy. He will treat you right!

Great service for first time tire rotation and oil change

Very Pleasant, work done well Explained what doing, and gave other considerations

Price was exactly what was quoted over the phone. Great price and service. Heather, Lindsey, Hank, and Nacho were all great to work with on the purchase.

Great as usual but somewhat expensive for routine maintenance.

I was recently at Economy Honda for 30,000 mile maintenance on my 2015 CRV. I was told it would take 1.5 hours. They got me in and out, as promised. The waiting area was nice. And they washed my car!!

I took my car to Economy Honda for service. Dan Baird the manager in the service center made sure I was satisfied with my service. I had previously taken my Honda CRV 2-3 times before with the problem not being resolved. Mr Baird assisted me on this last visit. He evaluated the issue and immediately knew there truly was a problem. He explained to me this was a warranty issue and he would make sure the problem would be corrected. My front driver's seat was moving when I stopped at traffic light on occasion. The part had to be ordered and I also was on the recall list for an air bag issue. Mr. Baird assisted me in obtaining a rental car so I could have transportation while waiting for part to come in and car repaired. I was actually upset when I met Mr. Baird due to I had taken the car in on several occasions without the problem being resolved. Mr. Baird had a very calm mannerism and assured me I would be taken care of and he was true to his word. Thanks for having such an understanding manager in place who actually listens to the customer. This was my first time meeting Dan Baird but if I have a problem and it is not resolved I will be returning to see him because he gets the job done.

Thanks you guys always take good care of me as well as my wife and 3 daughters.

I drove from Nashville to purchase from Economy. I found the price on line and tried to get the deal from a few dealers in Nashville and they couldn't or wouldn't come close to the price I was able to get from Economy and I didn't have to haggle with Economy! I communicated with Lindsay and Brittany over email, called them to understand the price and was even skeptical thinking there would be a bait and switch. To my pleasant surprise all was good. Everyone was professional, up front, and I was in and out of there without a hiccup. I highly recommend Economy Honda and will absolutely by my next car from them.

we had roof rack and rails installed, they had the job complete and ready to pick up at the exact time that they said it would be ready.

Great dealership with very good staff. They were all professional and helpful.

I was looking for a new car and had narrowed my choice to two. I retuned to the lots of the two cars and drove them again . The salesman helped us to make our final decision. We were leaving the next day on vacation. They stayed after hours to complete our purchase and help us with the financing. The salesman remained do show us how to use the technology. We are extremely pleased with our purchase.

I work midnight shift and hadn't been asleep long when my wife called and said she heard about your Memorial Day Sale for Honda Accords on US101. So I got up and called my friend who recently purchased a Honda from Michael Chiaravallo. She had nothing but positive things to say and said I should call him. She had his cell number so I called him around 7 A.M. In hindsight that might have been to early but he answered and said he would meet me right away. He was as good as she promised and I left several hours later with a new Accord. This wasn't my first experience with Economy Honda but definitely my best. Thanks Michael!

I was very happy with the price I paid for my new vehicle and also happy with the trade in price I was given. Great sales staff.

It was great and Don is a very knowledgeable salesman

The service person did an execelant job of helping me with decisions about getting the propper service for my Pilot. I will definately request his assistance in the future.

My husband and I purchased our first car on Saturday from Economy Honda. We walked in and almost instantly began our search with Waymond. He was very knowledgeable about what they had to offer and took us straight to a car that he felt suited us best. I had already done much research before actually going to the lot, being an Accountant I felt it necessary. We left with an even better deal than we had expected! The first car he showed us was exactly what we were looking for. He made our experience all the more enjoyable. To top it off, we handled all of the financials with Mike, whom was equally enjoyable. His wonderful personality, experience and knowledge made the paperwork part more fun than I'd imagined. Honda has an exceptional team working for them! We never once felt like we were being pressured into anything. We will be purchasing a truck for my husband soon and will return to Honda with no questions asked!

Finally made a purchase after looking for months. It was a good experience and I am happy with my decision.

Easily explained problems with my car and options available with cost

Probably the best new car buying experience I have had out of about 20. Austin Reed works with me in a very professional manner

I know I'm well taken care of when my vehicle is in honda's hands.

Making an appointment online to have my car serviced was so easy & quick. Personnel met me as soon as I drove up. The wait was minimal for the services I had done. Good job!!

Miss the muffins that were offered while waiting on service in the old Express Bldg couple yrs ago. Been coming here since 2009. Still don't understand why customers can get free coffee while those who don't drink coffee cannot receive a free coke of their choice instead. This needs to be addressed. Was greeted with smiles and given up to date info on services needed and that have already been taken care of in the past. Great service by all here. Kids area too big and takes up all additional seats needed by other customers. Put a wall up to block off some of that area for us who have no children and would like to have a comfort seat and next to the wall with the tv in our ears !

Austin was a nice guy. Patient. Found exactly what we asked for.

Went in for an oil change. Service was great and fast! They even washed my car.

bought a new Honda CRV April 28, 2016. Excellent service from Hank Coyle and the team at Economy Honda in Chattanooga.

I did not call Economy Honda after placing a request online, they called me! I went down and the vehicle looked better than it did online. Bottom line, I bought it!!!! The salesman was great. only one suggestion, your buying process, it should not take 3 hours to purchase a vehicle. Hosea Pierce

We are always treated like VIP's and we know we can trust the services .

I've been a customer of Economy Honda for a number of years, through several Civic wagons, an Odyssey, and now a Pilot. The service experience is always wonderful. My car is taken in at the appointed time, length of time for service is always what they tell me to expect, and I'm always given a full run-down of what needs to be repaired and what the cost will be before they complete the service. I won't go anywhere else when I need service and nowhere else when I'm looking for a new car!

We went one Sunday to check out the new 2016 Honda Civic. A gentleman named Stacy showed us the various features and trim levels, and answered all of our questions to our satisfaction. As most dealers, there was a pitch during the paperwork for some extras, such as coatings and warranty - not unexpected, since salesmen need to feed their families too. Their pitch was polite, and not overly insistent like some other dealers have been. We did decide on an extended warranty - normally this isn't a good value for the money, but given the amount of electronics in the car I think in this case it was worthwhile. The dealership was extremely accommodating and a pleasure to work with - wanting to sell cars and features, but without the obnoxious high pressure of other dealerships. I would definitely shop here again.

Service tech found the issue quickly and repaired my Pilot in about 90 minutes. Saved our trip

Prompt, professional, courteous service. I trust Economy Honda for maintenance and service needs on my 2013 Civic. Thank you

Stacy helped us find exactly what we were looking for, at the price we were willing to pay. I would definitely recommend Economy Honda to family and friends.

good experience. clean store. nice and friendly employees.

Great, friendly group of people work at Honda. Great service.

Great place to get your car serviced with competitive prices

I've been going this dealership for three years for service and I have always been treated like I'm the only customer. They are efficient, friendly, and not pushy, I like that. I highly recommend them.

Friendly staff, great customer service, All around great experience.

I have been to several other dealerships and service businesses. Economy Honda does a great job. You are greeted by a service rep and explain your issues. Chris did a great explaining the repairs needed. You have a point of contact which makes the process easy. Shuttle service is an added convenience. No issues with any repairs. Great job. Definitely will consider our next car at economy.

Denny at Honda took time to search out my concern. Issue was addressed and comments on the paper work provided to me. My issue was concerning a possible recall that was not performed at another dealership which I will continue to check. However Denny at this Honda service did all he could do with the information he had. I always ask for Denny because it is obvious he like his job

The experience was nice😊😊I had my civic brought in for an oil change..Chris was helpful. The ONLY thing that would have made our experience excellent would be this: My husband asked Chris if there were any special's on services and Chris didn't seem to know. I had to use my phone to see if there were any. There in fact was. My husband and I feel that Chris should have willingly told us what special's were offered and which one my car would benefit most from. I'm not saying at all that Chris wasn't nice and willing to help us. He was!!! but There might be a better chance of wanting to come back if customers were aware of "deals" that are available without having to ask. Not everyone has smart phones or computers. Of course my husband and I will continue to go back to Economy Honda 😊😊

Always treated with much hospitality and care for my vehicle. Happy with the staff and services!

Great financing. Great salesmen. Great experience. Love our new car.

Working with Economy Honda has always been a pleasure. They are always courteous, professional and do what they say they will do. I've always been pleased with their work and I'm certainly very happy with my CRV which was purchased there. Their prices to do the work is a little more expensive than other places. However, I would say they are like the "Publix" of grocery stores where you pay a little more for the product, but you get great, timely service.

Service adviser Jake answered my questions about my Odyssey, advised me, and had my van ready in a very reasonable amount of time. The customer waiting area is super.

Quality service and professional techs. Clean waiting room with free Wi-Fi, coffee and snacks. I ended up working there all day since I had a free office space!!!!

The oil change was quick and efficient. The employee took me to a waiting room and came and got me when the work was done. I will be back.

They were very kind and made me feel welcomed when I brought my car in for service. They went above and beyond to emake sure I was ok and comfortable. I would recommend this dealer to anyone.

I received my 1st oil change free on my 2015 CRV so "quote" was given. I did not pay for any work

Went in for an oil change on a 2013 civic and ended up trading for 2013 certified accord. Have found a few noise issues with the accord but I have an appointment to get repairs.

Service was fast and service personal was very professional and courteous

The guys at the desk were so helpful and very kind. I won't take my honda anywhere else.

I bought a 2016 Honda Civic last week. I went in on Friday to test drive and came back the next morning to buy. I was a little nervous being a female going by myself and not being taken seriously because of experiences at precious dealerships. Kyle met me up front and was patient from the start. He listened to all my questions, concerns, and even some changes I made last minute. If you want a new car you know nothing about or have questions, I would see him. He is really knowledgable about all of the car functions and will take the time to explain every one of them to you. The actual buying process takes a little while as always but there are TV's, a sitting area, drinks and snacks. Overall, my buying experience was great from my salesman to accessories to finance.

I bought a 2016 Honda Civic last week. I went in on Friday to test drive and came back the next morning to buy. I was a little nervous being a female going by myself and not being taken seriously because of experiences at precious dealerships. Kyle met me up front and was patient from the start. He listened to all my questions, concerns, and even some changes I made last minute. If you want a new car you know nothing about or have questions, I would see him. He is really knowledgable about all of the car functions and will take the time to explain every one of them to you. The actual buying process takes a little while as always but there are TV's, a sitting area, drinks and snacks. Overall, my buying experience was great from my salesman to accessories to finance.

Great people and great service. Very competitive pricing.

I am very pleased with the service, always going the extra mile.

Waited almost 2 weeks to get my car after buying it. Was waiting for bumper to get fixed.

Great spot to take your Honda in the Noog.

visited economy Honda for service on my vehicle. received excellent service. would recommend this dealership to my family and friends.

I took my car to economy Honda received excellent and prompt service.

They were great!

When my service took longer than I had anticipated, the dealership respected the delay and did not charge me for the service.

I have been to the service dept several times with my accord and the gentleman I have always and will always deal with is Steve.. you can't get no better with people skills and he don't shoot you any bull!! I highly recommend him and the economy Honda service center to anyone!!!

Everything went well. Only complaint was they changed my radio station.

Jake was really helpful in answering all of my questions. He was really personable and was very attentive to me.

I took my vehicle in for routine service. I was met promptly, given estmate for services, and shown to a very comfortable and well appointed waiting area. My vehicle was finished well within the timeframe suggested. Costs were as estimated. Completely satisfied.

I needed a new car because we recently added to our family. We already own a Honda Element & love it, but it is too small for the whole family. The first time we came, we were just looking. Jared Haas helped us out with questions, etc. We had a few different cars in mind so we left and did some more searching. My husband called Jared after we had decided on which car and asked what he could do for us on a new Pilot and he very promptly answered. We bought it, no hassle! Our experience with Jared and all the Economy Honda folks was easy and wonderful. I now joke with my husband...to buy me a new car, "he went to Jared" lol. A car is much better than Jewelry and I love mine!

I never thought I could get a new car. I'm just out of bankruptcy and my credit isn't the best right now. Thanks to Sarah Little, and Econemy Honda, I was able to purchase my first new car.

I had an excellent experience at Exonomy Honda. From Internet conversation and emails with Jamie Workman to the sales with Shane DeFoor who was very knowledgable about the car and took time to explain all the bells and whistles that my Accord was equipped with. This is my third Hinda and 2nd from Eceonmy Honda.

Prior to pulling in the lot I already knew my wants and expectations. I had Stacy VanPelt as my sales consultant and he was great. He took as much time as needed to make sure all of my questions were answered, my wants were met and got me in the car exactly what I wanted without any pressure. I definitely recommend Economy Honda and Stacy VanPelt.

We love doing business with Economy Honda! We had a rocky start, however when we were handed over to Sara Little it all turned around very quickly. She went above and beyond to help us find the car that we ultimately bought today. This is the 3rd car we have purchased here in 2 years, and we keep coming back because of salespeople like her! She was very attentive to our needs, including helping to entertain my 15 month old and 5 year old while my husband and I looked at cars and completed paperwork. Patience is definitely a virtue, and she's got it! Ask for Sara Little the next time you're in, and I promise you won't regret it!!!

We have bought multiple cars from Economy Honda and other dealerships. But I have never had someone take the time to find exactly what I want exactly when I want it and then take more time to sit in the car with me and go over everything the vehicle does. If you are looking to buy a car, go to Economy Honda and see Stacy Van Pelt!!!

I had the best knowledge person helping me he was not push me to buy anything. He was very helpful and I enjoy himj showing me the cars. If I every need another I will look for this sale personIf you need a car go and see Mr. Stacy VanPelt

Most of my new car purchase was arranged over the phone, so when I arrived at the dealership, the process was incredibly quick and easy! No surprises and very familiar with out-of-state transactions.

I purchased a 2007 Honda Accord from Economy Honda in December 2006. I was pleased then and have driven my car for almost 9 years and I think I might cry when I sell it. I bought a 2015 Accord Sport Sedan Friday and I was just as pleased as I was back in 2006! Same friendly staff. Ease of purchase. I had a friend drop me off and I was in and our in about an 1.5 hours. Jared Haas was the salesperson and he was great. Did an exceptional job and provided fantastic information. Steve was the person I dealt with in the loan department and I couldn't have asked for a better experience. He took the time to explain all the warranties and was eager to answer any questions I had. This dealership was very impressive, once again, and I expect I'll be back one day to buy my third Honda! When I bought my 2007 Honda, a friend and fellow Honda owner told me I would never drive anything else. I think she's going to be spot on!

My daughter's car was totaled in a car accident and it was time for her to move from her high school car to her graduated from college car. She drove several makes and models and kept coming back to the Honda Accord Sport. Michael Bawgus was very helpful from the very beginning. Our first day at Economy was a Saturday afternoon and the place was extremely busy, but Michael Bawgus still made sure we didn't wait too long to get the car we wanted for a test drive. We went back and forth to different dealers over a few days, but in the end the price and inventory and sales staff of Economy Honda were a perfect fit. Michael wasn't pushy at all and was very good at educating my daughter on the vehicle she was about to purchase. Finance went very smoothly, we were in and out pretty quick, sorry I don't remember the finance gentleman's name but he made the usual groan of all the paper work go smooth and painless. Hard to beat the prices here, sales staff are knowable and friendly. If you are in the market for a Honda ask for Michael Bawgus and I am sure he will treat you as well as we were treated. We will buy from him again.

Decent

It took us about 4 hours to checkout and we were a cash buyer. The process just seems broken for it to take that long. WE love the car and were treated well, it just took way to long.

Drove 200 miles to this dealer for the price and the service is just as good as the price. See Stacy Van Pelt for the best service

Stacy was a excellent sales person to us in our customer satisfaction is 100% granted we bought a brand new 2015 SUV and we the family love the car thanks to this sales person and his finance manager too. Good Job Guys!! You are the best

Hello people I just left the Honda dealership and had a pleasant visit, talked to Fred Stewart and not pushy, well knowledged and did a little back ground searching on the potential car I was looking at and all in all not to many times I leave content, this time was typical Honda professionalism and I appreciate it. I am not getting the car but I enjoyed the visit and will go back again. Art

I looked all over the country for the best deal on a new Honda Pilot for my wife. Economy Honda in Chattanooga had the exact car my wife wanted on their lot (they actually had three!!). I worked a no hassle deal over the phone, reserved the car, got a great trade-in value for my wife's 2007 Pilot, and drove 2 hours from Birmingham the next weekend to pick up the car and trade in my wife's car. The experience was fantastic, and we were back home with our new car that afternoon. I tried to get dealerships in Tuscaloosa and Birmingham to match the price so I could save the drive and was told by all the dealers that there was NO WAY Economy would sell the car that cheap. They told me I would get to Chattanooga and be told they quoted me for the wrong car. That did NOT happen, and we are very happy with the team at Economy Honda.

I saw a vehicle online that I wanted to look at and ended up going the next day to see it. The online description was fairly accurate but I keep finding things that weren't listed, which is like a new surprise each time! Even though my salesman didn't know much about the vehicle (2012 Jeep Grand Cherokee) I didn't hold it against him because I was at a Honda dealership after all. I went back the following Saturday and ended up purchasing the Jeep because they were able to get the payments down to where I wanted them. As I was sitting there waiting on my paperwork I noticed that another salesman drove an elderly handicapped gentleman all the way into the lobby because he wouldn't have been able to walk up the ramp. That impressed me quite a bit.

Antoine was great to work with, very friendly and courteous. I had a pleasant purchasing experience at EHS. They worked hard to earn my business, and I will remain loyal to them, as this was my second purchase of a new Accord there.

Good selection and competitive pricing. The sales people we dealt with were helpful, friendly and not pushy. One thing I don't like about new car dealerships is once you buy the car they try to sell add ons (extended warranties, tire and wheel protection, iinterior & exterior protective coating etc) during the F&I process. Our F&I guy wasn't pushy and was very nice but it makes for a long afternoon.

I just had my 2nd experience purchasing a car at Economy Superstore in Chattanooga TN. Trea Watson has been my salesman both times and I adore him! He respects my wishes, understands my budget, and both times I have driven away in my new car VERY happy and satisfied! My fiance and I have bought Hondas from other locations in NY and PA, and even visited the Cleveland TN location, but Trea and Economy blew those experiences out of the water! I am a loyal customer now and only have great things to say about Economy Honda Superstore!

I stopped by Economy Honda a couple of weeks ago and Mike was very helpful in showing me the new Hondas. I appreciated his help and he never pressured me like a lot of salesmen at other dealerships have done. I didn't find my car that day so I kept looking. Three days ago, I found a car I wanted to test drive while searching online, printed out the ad, and called the dealership. Mike was off that day, but the management team selected Jonathan to help me. He pulled the car around and we took it for a test drive. I was happy with the price and the car. Jonathan was very knowledgeable and easy to work with. He took the time to go over all the functions of the Honda Accord and connect my phone to the car using the bluetooth function. I was impressed with the helpfulness of the Economy Honda salespeople.

Had a very good experience when trading cars there. The salesman did a great job as well as the sales Manager. Overall a great experience.

Mark H. went above and beyond to help me and my son to get the vehicles we wanted. He is a great guy, and I would recommend Mark to everybody. My wife and I are loving our 2014 Honda Pilot. Thanks Mark! In addition, the finance manager, Jason B., was very helpful and polite.

Most people find car buying stressful. I actually somewhat enjoy the process of researching and getting the car I want for the price I want. Economy Honda was very easy to deal with and had very competitive pricing on their vehicles. Combine that with a very big selection of new Hondas and I say this place is a winner.

First our daughter bought a 2011 Honda accord last week and my wife and I went back this week and traded our 2003 Buick on a 2007 Honda. Very happy with trade. We moved up four years newer and a very low payment as we are on SS. Thanks to Joe Williams the salesman for all his help!!!

This is the place to go for the best price and customer service. The staff was extremely knowledgeable and nice. I now know why the reviews are highly rated. Need a new honda come here to get it you won't be disappointed.

This dealership has fantastic prices and good to great customer service. Our overall experience was much better than most dealers. The "true price" is a great way to purchase a new car (bought a CRV). Everyone is very friendly and the sales pitch for the car, warranties, is low pressure and comfortable. We have a few mishaps along the way as there were breakdowns in communication between departments. We ordered a car (a thought we put a deposit) but it was never ran so consequently the car was sold, they immediately found another car prior to notifying me that the car was sold which was proactive. We were able to come to an amicable agreement on how to handle the issue. Second we ordered a multitude of accessories and I was told they would be put on the car the same day ( 5 days prior to pick up) it arrived but as we were from out of town I decided to call and check the day before and the accessories had yet to be installed on the car, luckily they were able to install everything before we drove to pick up the car. Lastly we were told that they handle the title work and we could just go to the local DMV office and finish the paperwork, however after two hours of waiting at the DMV the paperwork was not yet done. Someone should have specified we needed to wait 3-4 week prior to going to the DMV as I was told when we called. Lastly the given timeline of 3-4 weeks is problematic because the temp tag is good for 30 days in Tennessee but only 20 days in Alabama, per the AL DMV. Our salesman Mike did go above and beyond making us feel comfortable at the dealership and staying well past closing to make sure all of our questions were answered about the car, A+ for him, B+ for the overall experience. Despite all this I would buy another car from them, hoping it would be an A+ experience at that time.

Myself and my father both purchased cars from Economy Honda in Chattanooga. Alfred P. did an amazing job to get us what we wanted and out of the door fast which is what myself and dad both wanted! I was able to do most everything over the phone as I have a busy schedule. I will go back and recommend others to visit them to receive the same great service. Jackson

I was looking for an inexpensive car for my teenage daughter and found one on Economy Honda's website. From the moment I inquired about it online to the day I drove off the lot with it, I had the best experience! My salesman, Joe, was awesome!! He went way beyond to get me exactly what I wanted! The day after I bought the car, I had to visit the service department and they were amazing as well! Extremely friendly and helpful. I will definitely buy my next car from them!

Honda is the best! I am a second time Honda buyer and loved my Pilot so much that I came back to Honda and got a CRV this time. I worked with James N. and I must say that James was very professional and very informative. He knew what he was talking about and seemed to have my best interest in mind. We were able to get a great deal and a great vehicle. After the purchase James sat with me and showed me how to connect my phone to the Bluetooth system. He also took me through how to program things like the lights, doors and radio stations. Overall I think James was the best salesman in the world!!! Thanks again Honda! Lisa Cox

Alfred was great, very professional and helpful.

I am a first time car buyer. 23 year old girl. Right out of college. I knew exactly which car I wanted to test drive. I had done tons of research. The Used 2013 Honda Civic I ended up purchasing was in top condition with low miles and the best price in Chattanooga. I had an appointment. No wait time to be helped. The car I wanted to test drive was waiting on me. I was not shown any other cars. The salesman, Sal, was very nice to my boyfriend and me. I was pre-approved through my credit union. Economy's financing department was able to get me a lower rate. They were upfront and honest about why I should get the add-ons. They were okay and not pushy when I said I didn't want them. They did not negotiate on price since the price was already lower than all the cars in the area, but that was ok. Didn't hurt to ask. My car had a little scratch on the back, so Sal made an appointment for me to come back and get it fixed. I felt very comfortable throughout the entire process. Very different than what I had expected as a first time car buyer. I am very pleased with my purchasing experience and would definitely recommend buying from Economy Honda.

I have bought 2 Hondas from this dealership. Very friendly and easy to deal with. No pressure.

it was really great. came in signed the papers and drove off. really friendly folks. great to deal with

I went on to the lot looking for a small truck for my son to drive they help me get a good Toyota Tacoma at a great price and help me get a great rate on the payments

This is my second new Honda from Economy Honda. My salesman, Sal G., was wonderful to work with. I didn't realize how much a Honda holds it value until I traded in my CRV for a Ridgeline. I had looked around for several months before deciding that the Ridgeline was what I wanted. Economy Honda, you all are the best. Thank you again for a wonderful buying experience.

I must say that when i went to economy honda superstore i did not exspect to be walking out the door with a car because i thought that it would be a crazy amount of money but instead i walked out the door very pleased and happy they worked with me and helped me find a car and helped me out with what price range i was looking fot on top of that they even nocked off even more money when i went to sign the paper i must say that derrick w. and pual a. helped me out alot there two of the best sales and finance people that i could ever meet i am pleased with doing bussiness with them and i will go back when i go to look for another car thanks economy honda for helping me out much appricated

I recently wrote a review titled "Not Happy". After my review, I was contacted by my salesman Sal Greco and he assured me he would do everything he could to help me feel better about my purchase and experience. After coming in to the store with my vehicle, and leaving it with them to correct a few issues, I feel much better about doing business at this dealership. I would by another vehicle from this dealership, however, as with buying a vehicle period, I do not advise buying a vehicle in a hurry; kick the tires, read all the paperwork put in front of you and if there is anything questionable, resolve it before paying or signing paperwork. Thank you Economy Honda.

I rated Economy Honda as a 4. The vehicle I was interested in was already sold when I contacted the dealership. That was the only downside. I have stayed in contact with their internet team as they are currently looking for another vehicle for me.

Robert Graham is the guy you want to be a car from if you are looking for a Honda vehicle.

When I drove on the lot I had no expectations to purchase a car this day. I had been car shopping for months. Don walked over, and without being pressured, I began to ask questions regarding the Crosstour. End of the year, the price was right. Next thing I knew I was doing a test drive. I really like the tall car and pleased with my choice of dealer.

Unbeleivable price for new closeout 2012 Honda Civic LX Sedan - under $15,000 - less than I paid for my 2008 Honda Civic LX sedan. Nobody could touch price in area - NOBODY within a $1,000. Was in dealer ship about 1 & 1/2 hours and drove off in new Civic. What a pleasure to deal with Lynn C. and Chris H. on the sales end and Paul A. on finance end. I have never had such a pleasant easy-going car buting experience. Even with less than great credit and taking co-signer with me, they never made you feel awkward or embarassed. Give 5+ stars to sales, finance, and dealership.

Let me start with since 1999 I have bought 5 new Maxima's and 3 new Rogue's.I was happy with the cars and the dealer.That being said it was a hard thing to do even to go look at honda.The dealer made the difference in us deciding to try honda this time.We bought a pilot instead of a Pathfinder.The pilot uses regular fuel,gets better mileage,and even looks better than the pathfinder.While talking to rthe dealer the salesman was very patient and understanding.We traded a2010 Rogue and were offered a fair trade.will buy from them again.

WOW, How easy was that?? Jeff (P'nut) Milsaps knows his Hondas. Jeff took his time to walk me through the process, and before I knew it I was driving off in my new Civic. No sales gimmicks or smooth talking. No haggling. Easy, Easy. DO NOT HESITATE to ask Jeff (P'nut) Milsaps for help with your next purchase.

After much research we chose to go with a Honda CRV bc they are well made and long lasting vehicles. We purchased an older one but with the extended warranty. Not three days later the check engine light came on and that scared me to death thinking we made a huge mistake:( Economy Honda fixed the car at no cost to us and assured me they would take care of us! So far it's been a GREAT vehicle and my husband loves it!

I had a great experience with Economy Honda and love my vehicle. Found a great used Accord at a better price and couldnt pass up the offer. I would suggest this location for anyone wanting a great new/used vehicle or needing service. I continue to use their express service for all minor oil changes/services needed.

We are pleased with the service. It is prompt and honest and quick.

buying a car here was okay - we were there a looonngggg time. I think that I should have been offered a higher trade in value but was not. Price for vehicle was good. would buy again, hopefully the buying process will be quicker

By that I mean they will get your business no matter what. I was very pleased with our car purchase. I was dealing to get the best possible deal with several Honda dealers around our area and out of state(even our Honda dealer in our town wouldn't match their offer which was sad). Basically the first quote they gave us was unbeatable because no one came close. We will definitely buy again for Economy Honda!