
Our team at Economy Honda Superstore would like to thank you for visiting our website!
We have a skilled and knowledgable sales staff with many years of experience satisfying our customers' needs. Located in Chattanooga, Tennessee, the staff at Economy Honda Superstore will help you find the Honda vehicle you want. We offer a searchable online inventory of new 2010 Honda cars in Chattanooga, along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Honda or quality used car that you have been searching for.
For years, the financial staff at Economy Honda Superstore has offered expert advice for those seeking an affordable Honda car loan or lease in Chattanooga. Our service doesn't just stop there. Our customers can come in and take advantage of our knowledgeable Chattanooga Honda car repair technicians and a fully-stocked inventory of Honda auto parts in Chattanooga.
Whether you are looking for a new Honda, or a pre-owned car or truck, Economy Honda Superstore is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 2135 Chapman Road, Chattanooga, TN. You can also reach Economy Honda Superstore any time by filling out our contact form or calling us at (800) 258-0992. The entire staff at Economy Honda Superstore looks forward to serving you!
"Extra Effort is appreciated"
Economy Honda superstore
2135 Chapman Road
Chattanooga TN 37421
FM: Jarrett McConnico
RE: Retchie Lopez
Gentlemen,
Being a car dealer I'm sure you hear more complaints than you do compliments.
I wanted to tell you a story about a great job and the extra effort Retchie Lopez did for me on Friday the 13th, 2009. Yes, it was your stereotypical "unlucky day".
I left Atlanta on Friday the 13th heading to a funeral in Kentucky on Sat. 2/14. Traveling north on I-75 just outside Chattanooga in heavy traffic I ran over a large ladder in the middle of the freeway. I was pinned between two semi trucks and could not avoid it.
The ladder flipped up and did damage to my right front bumper and wheel well. I pulled over on the freeway shoulder and discovered the bumper was hanging off and the wheel well was detached and riding on my right front wheel. What was I going to do? I own a 2008 Honda Accord with the navigation system. After searching the data files for the nearest Honda dealer the navigation system automatically directed me easily to Economy Honda.
This as late on Friday afternoon and your express service department was busy with customer pickups. I was greeted promptly by Retchie and after seeing the damage and hearing my dilemma,he said he would personally take care of the problem immediately. In less than 30 minutes your technicians and Retchie had secured the damaged bumper and reattached the damaged wheel well securely so that I could safely finish my trip and Retchie said there was no charge. In addition he washed my car.
I am back in Atlanta this morning and wanted to drop you a note and say Thank You. Your extra effort and excellent customer service is something that should be shared with your customers if you choose. You guys are really running a great dealership and Retchie is a true professional.
Thank You
Jarrett McConnico
Atlanta GA
Oh by the way...I travel all over the country teaching sales reps at tv stations how to better serve their customers. I think I will teach them a lesson about "giving" something extra as demonstrated from Retchie and the Express Honda Team.Jarrett Mc,Atlanta GA
2135 Chapman Road
Chattanooga, TN 37421